Listen carefully, IÕm going to let you in on something. If you allow yourself to become at all impatient for any sort of success, whether it be specific or general, this impatience will negatively affect your work and will, in turn, impede your progress towards that very same success. This self-erected impediment can very easily lead to further impatience. A lack of patience can, if not confronted and corrected, create a downward spiral that leads to irrevocable defeat. IÕve seen it with my own eyes. People becoming so impatient for success that they were rendered incapable of doing any work whatsoever; their very impatience for success destroying any chance they ever had of actually achieving it. The secret to success-- and really, it isnÕt much of a secret-- is this: Just do the work and the rest takes care of itself. Most people are followers by nature. Work follows work. Commitment generates commitment. All you have to do it come up with something and give it all youÕve got. Unless itÕs a real turkey on an idea, sooner or later enough people are going to line up behind it to make it a success. ThatÕs just the way it is in this world. Everybody wants something to believe in. Just work on that and youÕre in.As far as my own specific success goes, in my chosen field of retail sales, there is an additional secret formula. This one is equally simple to both understand and implement. It is to treat the customers as though they were your parents. Treat them with deference and respect, make sure they approve of what you are doing and are happy with what they see and they will keep coming back. Now some-- maybe even most-- others in retail would disagree with me here and in fact take the opposite, at least metaphorically speaking, position of treating their customers as if they were their children. Controlling them and limiting their choices and doing their best to exact obedience to help them grow up into loyal customers. What can I say? I disagree. Who is Right? Only time will tell.