LIC0013

Alert Name

Critical billing usage warning

Alert Category

Licensing

Severity

Error

Message Displayed

ZVM {ZvmName} is disconnected from its VRAs as usage information for billing purposes was not sent for {DaysPassed} days. To resume replication, resolve this issue.

Description

YZVM did not send billing usage to the Zerto servers. Your site is not protected until this issue is resolved.

Possible Cause Possible Resolution
ZVM connection to the internet is down. Resolve the ZVM connection issues, and then:
In the License window, initiate billing by clicking Test Usage Transmission to Zerto.

- Or -

Using REST API. POST sendbilling

- Or -

Wait for the next Alert banner, and click on the link.