ZVM0015
Alert Name
Hyper-V host state
Alert Category
Zerto Virtual Manager
Severity
Warning or Error: If a VRA is not installed on the host, this is a warning. If a VRA is installed on the host, this is an error.
Message Displayed
Host {host_name} is not ready. Failed to create folder at host.
Or:
Host {host_name} is not ready. Failed to upload script file to host.
Or:
Host {host_name} is not ready. Failed to check if {PS_module_name} PS Module is installed on host.
Or:
Host {host_name} is not ready. {PS_module_name} PS Module is not installed at host.
Or:
Host {host_name} is not ready. Host is not responding.
Description
The Zerto Virtual Manager cannot communicate with the host so it cannot retrieve host information.
Possible Cause | Possible Resolution |
---|---|
There is a communication problem between the Hyper-V host and the Zerto Virtual Manager. (There must be communication from the Hyper-V host to the Zerto Virtual Manager.) |
Check communication from the virtual machine on which Hyper-V is running to the machine on which Zerto Virtual Manager is installed by sending a ping command from the Hyper-V machine to the Zerto Virtual Manager machine. |
The user under which Zerto Virtual Manager runs scripts on the Hyper-V host has insufficient permissions to create the folder \file on the host. |
Check if the user on the Hyper-V host has privileges to read and write on the local host file system. It could be a Run As Account user or the default, which is the Hyper-V host machine user. |
The Hyper-V PS module is not installed on the Hyper-V host. |
Install the Hyper-V PS module on the Hyper-V host. |
The version of PowerShell installed on the Hyper-V host is lower than 4.0. (Zerto requires version 4.0 or higher.) |
Check which version of Powershell is installed. If it is lower than 4.0, install version 4.0 or higher. |
There is a communication problem between the Hyper-V host and SCVMM. |
Check the Hyper-V host status and its communication status in SCVMM. |