Recovering Files and Folders
The procedure to recover files and folders involves the following steps:
1. | Mounting the Disk that Contains the Required Files and Folders |
Note: | While the disk is mounted: |
• | If you start a live failover or move, Zerto Virtual Manager forcibly unmounts the disk so the live failover or move can be performed. |
• | (On-premise environments) Scheduled retention processes do not start. |
• | Manual retention processes fail. |
• | You can perform a test failover or clone. |
2. | Downloading the Files and Folders from the Disk |
Note: | When downloading, you may see grayed out files. These grayed out files are not supported files, and therefore cannot be selected. For a list of unsupported files see Zerto Virtual Replication - Interoperability Matrix for All Versions. |