VRA0038

Alert Name

MAC Address Conflict

Alert Category

VRAs

Severity

Error

Message Displayed

Local<-->Remote {entity} MAC Address Conflict between {vm1_name} and {vm2_name} from site {site_name}.

Description

There is a MAC conflict between the entity and VRAs or Zerto Cloud Connectors from different sites.

Possible Cause Possible Resolution

A VRA or shadow VRA has the same MAC address as the specified entity.

Change the MAC address of the entity. To change the MAC address registered to an interface on a VRA, it is necessary to replace the NIC configured on the VRA:

1. Shut down the relevant VRA.
2. Open Edit Settings for the VRA virtual machine in the vSphere Client console.
3. Remove the listed NIC and save the settings.
4. Open Edit Settings for the VRA virtual machine and add a new NIC and save the settings.
5. Power on the VRA.
Alarm in vCenter Server

DuplicateMacAddress