Zerto Alerts : Zerto Virtual Manager Alerts : ZVM0015
  
ZVM0015
Alert Name
Hyper-V host state
Alert Category
Zerto Virtual Manager
Severity
Warning or Error: If a VRA is not installed on the host, this is a warning. If a VRA is installed on the host, this is an error.
Message Displayed
 
Host {host_name} is not ready. Failed to create folder at host.
Or:
Host {host_name} is not ready. Failed to upload script file to host.
Or:
Host {host_name} is not ready. Failed to check if {PS_module_name} PS Module is installed on host.
Or:
Host {host_name} is not ready. {PS_module_name} PS Module is not installed at host.
Or:
Host {host_name} is not ready. Host is not responding.
Description
The Zerto Virtual Manager cannot communicate with the host so it cannot retrieve host information.
 
Possible Cause
Possible Resolution
There is a communication problem between the Hyper-V host and the Zerto Virtual Manager. (There must be communication from the Hyper-V host to the Zerto Virtual Manager.)
Check communication from the virtual machine on which Hyper-V is running to the machine on which Zerto Virtual Manager is installed by sending a ping command from the Hyper-V machine to the Zerto Virtual Manager machine.
The user under which Zerto Virtual Manager runs scripts on the Hyper-V host has insufficient permissions to create the folder \file on the host.
Check if the user on the Hyper-V host has privileges to read and write on the local host file system. It could be a Run As Account user or the default, which is the Hyper-V host machine user.
The Hyper-V PS module is not installed on the Hyper-V host.
Install the Hyper-V PS module on the Hyper-V host.
The version of PowerShell installed on the Hyper-V host is lower than 4.0. (Zerto requires version 4.0 or higher.)
Check which version of Powershell is installed. If it is lower than 4.0, install version 4.0 or higher.
There is a communication problem between the Hyper-V host and SCVMM.
Check the Hyper-V host status and its communication status in SCVMM.