ZVM0008
Alert Name
Version mismatch
Alert Category
Zerto Virtual Manager
Severity
Error
Message Displayed
Not connected to Zerto Virtual Manager on site_name (version {v1}).
OR
The Zerto Virtual Manager is not connected to site {hostname} {sitename}. The product type of site {hostname} {sitename} is incompatible.
Possible Cause | Possible Resolution |
The two sites are running different versions of Zerto that are not compatible one with the other. Any version of Zerto will work with another site running the same version of Zerto or one version higher or lower. | Upgrade the older version to the same version as the local version. |
The paired sites are running different product types of Zerto that are not compatible, one with the other. | Verify that the paired sites are running the same product type. |
Before upgrading, review the following documents for compatibility:
Then, review the following considerations:
■ Zerto recommends upgrading to the
latest version of Zerto that supports the environment you are using. See the
Zerto Interoperability Matrix for the list of environments supported by this version of Zerto.
■ The order you upgrade the sites, protected or recovery, is not relevant as long as paired sites remain only one version apart, that is, only one version higher or lower.
■ When upgrading from versions prior to Zerto 6.0U2, changing the Journal Size Hard Limit requires restarting the VRAs.
■ During an upgrade from v6.0x to v6.5, all back up and repositories configurations are deleted.
Note: Upgrade releases are considered to be upgrades of the same version. Releases 6.0, 6.0U1, etc., are the same version.
■ The following table shows what version you can upgrade to, based on the current version running at the site:
Current Version: | Can Upgrade to: |
5.5, 5.5Ux | 6.0Ux |
6.0, 6.0Ux | 6.5Ux |
6.5, 6.5Ux | 7.0 |
■ You do not need to move workloads during an upgrade.
■ When upgrading a protected vSphere or Hyper-V environment, after the upgrade, a bitmap sync is performed for VPGs on the protected VRA.
■ In a Hyper-V environment, SCVMM 2016 is supported on Zerto installations from version 6.0x.
■ Zerto Cloud Appliance is supported for Azure and AWS (ZCA) on:
■ Windows 2016
■ Windows 2012R2
Alarm in vCenter Server
PeerZvmCompatibility