ZCA0003

ZCA0003

Alert Name

Zerto AWS Snapshot Manager not reachable

Alert Category

VPG

Severity

Error

Message Displayed

Zerto AWS Snapshot Manager is not reachable (<IP>). Please contact Zerto support.

Description

Could not connect to zASA and configure it. zASA state is unknown.

Possible Cause	Possible Resolution
■ zASA instance or service is down (instance creation is in-progress) ■ zASA instance is powered off ■ zASA internal error	■ Verify that the zASA instance is up and running. ■ Once a new VPG is created, a new zASA instance is created automatically again. ■ Terminate zASA and restart the ZVM.