LIC0013
Alert Name
Critical billing usage warning
Alert Category
Licensing
Severity
Error
Message Displayed
ZVM {ZvmName} is disconnected from its VRAs as usage information for billing purposes was not sent for {DaysPassed} days. To resume replication, resolve this issue.
Description
YZVM did not send billing usage to the Zerto servers. Your site is not protected until this issue is resolved.
Possible Cause | Possible Resolution |
ZVM connection to the internet is down. | Resolve the ZVM connection issues, and then: ■ In the License window, initiate billing by clicking Test Usage Transmission to Zerto. - Or - ■ Using REST API. POST sendbilling. - Or - ■ Wait for the next Alert banner, and click on the link. |