Cloud Service Provider (CSP) customers that need to perform disaster recovery operations such as failing over, without the need to request this from their CSP, can use the Zerto Self-service Portal. The Zerto Self-service Portal is an out-of-the-box disaster recovery portal solution with a fully functioning browser-based service portal that enables cloud service providers to quickly introduce disaster recovery using Zerto Virtual Replication. For example, when the CSP offers DRaaS, CSP customers can use the Zerto Self-service Portal to access the CSP recovery site to perform failover directly, without needing to request this from the CSP.

In Zerto Cloud Manager, the CSP can define the operations available to each customer in the Zerto Self-service Portal. For details, see Setting Up Access to the Zerto Self-service Portal.