Troubleshooting : Collecting Zerto Virtual Replication Logs : Collecting Log Information for the ZertoVssAgent
  
Collecting Log Information for the ZertoVssAgent
When ZertoVssAgent is installed, adding checkpoints to the journal can be synchronized with Microsoft Volume Shadow Copy Service (VSS) snapshots, as described in Ensuring Transaction Consistency in Microsoft Windows Server Environments.
Logs generated by the ZertoVssAgent are saved separately and not collected using the Zerto Virtual Replication diagnostics tool, described in Collecting Zerto Virtual Replication Logs. These logs are small and can be zipped and sent to Zerto support separately.
The logs are saved to a Zerto folder under the program data folder. For example, depending on the Windows operating system, the logs are in via C:\Documents and Settings\All Users\Application Data\Zerto or C:\ProgramData\Zerto.