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admin | Natural Weight Loss Supplement | 05.06.2014
This item will be sent through the Global Shipping Programme and includes international tracking. FREE P&P, dispatched from London within 24hrs Monday - Friday, Delivered within 2-3 working days. If the item you have purchased arrives faulty or damaged please contact us within 24hrs of receiving your parcel.
We aim to dispatch all orders within 24 working hours, and these are usually delivered within 1-3 working days. When buying from us you accept that we are both depending on the reliability of a third party for your delivery to arrive within the time period stated.
If you have purchased one of our heavier products (weight above 6kg) you may incur additional postage cost for some parts of the UK.
Orders received from Monday - Friday before 2:00pm will be dispatched on the same day and delivered within 48 hours.
Packages shipped outside the UK may experience delays depending on the local postal service in the destination country. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. Although we do our absolute best to avoid this situation, it may happen that an item is out of stock but still visible on eBay.
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item.
Will usually dispatch within 1 working day of receiving cleared payment - opens in a new window or tab. If the item comes direct from a manufacturer, it may be delivered in non-retail packaging, such as a plain or unprinted box or plastic bag.
The card holder must be the person making the payment; items will only be sent to the card holder at their billing address.
We will require a picture of the product including the packaging if this is visibly damaged, when you have provided this information we will investigate the problem and try to resolve it as quickly as we can.


Please note that this service is offered only within the UK and may not be available in some areas. Please allow 5 - 10 working days for EU member countries, and up to 30 days for non-EU member countries.
We have an automated software program set up that will leave feedback for you after your order is paid; please repay this courtesy by leaving feedback upon receipt of your order. In this rare case, we reserve the right to contact the buyer immediately and offer an solution. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.
If you require further details regarding the transaction data, please contact the supplier directly. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable.
Once your eCheque payment clears, your item will be dispatched to you within 1 working day. In the unlikely event of an item being incorrect due to an error on our part, we will ask you for a picture of the product and the invoice, once the item is returned we will dispatch the correct item on a 24hr delivery.
Nevertheless, due to unforeseeable circumstances an item might get misrouted and it could take a few days to be redirected to the correct destination.
If you order shows as dispatch on a Saturday this will not have been dispatched until the following Monday.
Due to stricter customs controls in adjacent islands (even EU members), please allow up to 30 days for delivery. If for any reason you are unhappy with our service or the product please contact us before leaving negative feedback to allow us the opportunity to rectify this and resolve your issue. If no-one is home to take the delivery, the postman should leave you a 'while you were out' card.
Orders received after the deadline are dispatched on the next working day and will be delivered within 48 hours.


In the event that the buyer prefers not to wait or accept an alternative item, we will gladly issue a full refund for the total amount of the original transaction. We will not do any refund if the delivery is delayed nobody is at home at the moment of delivery and the online tracking information shows that the attempt of delivery has been within the schedule time. In any event, positive feedback will always be issued even when a transaction is cancelled due to an issue at our end. If you have not received your delivery within 5 days of dispatch please contact us and we will investigate this for you.
We reserve the right to cancel any transaction where a use mau have transmitted incorrect or fraudulent information, or whose eBay profile shows an unsual rate of negative feedback.
If you require a tracking number please contact us and we will be happy to provide you with this information.
The tracking number will allow you to view the progress of your delivery online including failed delivery attempts. Please be advised your parcel will only be held for 18 days, if you do not collect it within that time it will be returned to us (Puresource). We will contact you via eBay messages to inform you of this and you will be required to pay a re-delivery charge if you wish to have it resent. If your order is dispatched via Royal Mail First Class post and it does not arrive within 1 week please advise us of this, you will unfortunately have to allow at least 21 days for first class parcels to be delivered as they may still arrive in this time, please be advised we will not be able to investigate these late deliveries until after this period. Please do not ask us to leave a package outside when you are not likely to be home, someone must be available to accept the delivery.



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