Teamwork

Now and then arguments happen within even the very best of teams. What do you do? Dale Carnegie has some good points:

Firstly, the best way to win an argument is to avoid it. But if things have already gone too far then remember to respect the other person's opinions. Don't say that person is wrong, they'll just dig in. Always admit you're wrong (as I said last week!). Try to see things from their point of view and be friendly. Do more listening than talking and appeal to their nobler motives. If things get bad then dramatize your ideas and as a last resort throw down a challenge.

At the end of a day arguments can usually be resolved if things don't "get personal" and if everyone tries to be reasonable. If you remain calm, friendly and listen attentively to what the other person has to say while they get steamed up you can leave them feeling like an idiot. Once they do the person will be quick to resolve the problem.

So keep a level head Netizens!

Jeep

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