Western Digital's My Cloud has a gorgeous design and is a practically foolproof NAS for the home, with breathtaking performance. Using My CloudAfter installing the software on my Windows 7 laptop, I had a shortcut on my desktop, "WD My Cloud Dashboard" which launched the browser based management interface.
The WD My Cloud Dashboard has the same user-friendly, dark and modern UI that is consistent across Western Digital's latest line of consumer networking products including the My Net N900 and the My Net AC1300 routers. The device comes with three preconfigured shared folders that from Windows, can be browsed from Explorer: Shared Music, Shared Pictures, and Shared Video. Another box labeled Diagnosis shows information including system temperature, drive status, and firmware version.
However, setting permissions' options were disabled in when I tried to apply permissions to a few test users and folders. I had to disable the Public sharing on any folder and then I was able to configure permissions. Safepoints is a feature that allows users to take a snapshot of the entire My Cloud disk and restore the disk if needed.
In addition to the above capabilities, My Cloud supports SSH and FTP access to files, DLNA, iTunes and email notifications whenever there may be a system issue with the device. Working within the interface and applying settings was a bit peppier in performance than with the Seagate Central. Accessing the cloud interface, I saw an image of the My Cloud device and an option to access my share folders.
PerformanceWestern Digital's My Cloud clocked the highest performance numbers tested to-date for a single drive, consumer NAS. While you won't see this great performance when remotely connected (that speed depends on how fast your Internet connection is) for working within your network, the My Cloud is built for uploading and downloading large files and streaming HD video. Where the My Cloud lags behind the Seagate Central is its limited USB support; you can only connect external drives and the fact that you really can do nothing in the cloud interface with your data.


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Kelly Hantes: I just maxed out my space and need a new way to store my files and keep them safe. It's only weaknesses are a rather limited cloud interface and a lack of support for printers on its USB port. This is an option you can turn on or off where My Cloud will continual scan your home network for multimedia content. I did find setting permission a little unintuitive, although once I figured out what I had to do it worked fine.
I finally figured out that all folders by default are set with public permissions, meaning anyone has Read and Write access to all folders by default. It may take some users a bit to figure this out, as the need to disable Public sharing is not made explicit in the interface (I found out what to do in support). The snapshot is saved to an external USB drive attached to My Cloud or to another storage location on the network.
I had to close the browser and re-open it before the My Passport drive showed up in the My Cloud interface. One aspect of the My Cloud that makes me leery is that you are not prompted for login when you click on the shortcut from the desktop to get into the dashboard and I did not see a way to add authentication.
The good thing about My Cloud is that data remains on the device in your possession and you are simply using Western Digital's cloud service to connect.
When I clicked to do so, I received an annoying message that the Java plug-in was required to view my folders.


You are shown a listing of your folders and then given the option to open the folder in Windows Explorer (from a PC). However, the My Cloud is sure to win fans, especially heavy HD video streamers, and it's an easy four-star earner for consumer NAS devices, edged out only by the Seagate Central. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
The actual Open Box product may differ in packaging and included accessories, but has been tested to ensure basic functionality. Clicking the plus sign generated an activation code for users to enter into devices such as smartphones and tablets so these devices can access the data on My Cloud. To start using Safepoints, a wizard walks you through selecting the device you want to save the snapshot, giving the image a name and description, and setting up the schedule for snapshot taking.
It never felt warm to the touch the hours I had it powered up whereas the Central felt a tad warm after a few hours. There are mobile apps that allow you to do the same from Android and iOS which we will cover in a separate review.
I like the option of managing my data through the cloud UI or via the local operating system file manager. The iOS app needs a huge overhaul though and I dislike that it won't let me access my private folder using my iPhone. Samsung have about a million departments and when you eventually get through to someone they send you to Seagate Support.



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