If you want a no nonsense box that's 3D and HD ready, then you want our great value V HD Box. Experience TV like never before with stunning high definition (remember, you'll need an HD Ready TV). With Movies and Music On Demand through your V HD Box, get a great range of films and music whenever you fancy. Payment: For those joining Virgin Media, if you pay by any other means than Direct Debit, youa€™ll be charged a payment handling fee of 45p per month, made payable to Virgin Media Payments Ltd.
Regulated EU roaming charges apply to the 28 EU member countries and Norway, Iceland, Liechtenstein.
Money back guarantee: The 14-day money back guarantee is available for new cable customers and existing cable customers taking a new service. Sky vs Virgin Media comparison: Based on taking Virgin Media's Big Kahuna bundle (includes TV XL and Broadband XL with Phone M a€“ weekend calls) vs Skya€™s Entertainment Extra+ package with the shown add-ons on a 12-month minimum term.
Calls to other non-geographic numbers: Freephone calls starting 0800 or 0808 are now free from mobiles.
A?100 retail voucher: An access code for the Compliments Select portal will be emailed to you approximately 28 days after installation. Best Price for all the live football: Covers all live games shown on the Sky Sports and BT Sport channels.
Premium channels: If you wish to reduce your tier of services or remove any additional services (including premium television channels) you must give us 30 days notice. Virgin TV Anywhere app: Only available to TiVo customers with compatible device (selected iOS devices and Androida„? mobiles and tablets). TV On Demand: Once purchased, all chargeable On Demand content must be viewed within 48 hours. Sky Sports: The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. Virgin Media Hub: Available to new customers taking our broadband services (subject to status and credit checks). WiFi speeds: Customers may experience slower speeds when multiple devices are connected and using wireless broadband. Web Safe: Web Safe is currently available to all new Virgin Media broadband customers signing up from 27th February 2014. Service: Lowest relative complaint volumes compared to the other major fixed broadband providers. I? Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the weekend (all day Saturday and Sunday) periods. I? Talk More Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers and 0870 and 0845 numbersstarting within the weekend (all day Saturday and Sunday) periods. I? Talk More Anytime: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers and 0870 and 0845 numbers. Zero-rated tariff: Zero-rated tariff applies to the first hour of direct-dialled calls to numbers beginning 01, 02, 03 and 0870 (not other numbers such as those beginning 084 and 070), starting within the relevant period.
Talk Anywhere: No charges are made for the first (200, 400 or 800) minutes of direct-dialled calls to UK landlines and mobiles, international landlines and mobiles, and 3rd party dial-up ISPs.
Talk Mobile A?2: Talk Mobile telephone tariffs apply for those customers paying the additional Talk Mobile A?2 monthly subscription (please refer to the calling costs page for details). Talk International A?2: Talk International A?2 call charges apply for those customers paying the additional Talk International A?2 monthly subscription (please refer to the calling costs page for details of subscription and call charges). Price disclaimer: Whilst every effort is taken to ensure that current prices are accurately reflected in all literature, including this website, occasionally discrepancies may occur. Freestyle Contracts: Based on a 24 month consumer credit agreement with Virgin Media Mobile Finance Limited for the phone, and a 30 day rolling Pay Monthly Airtime Contract with Virgin Mobile Telecoms Limited.
Tariff Movement: The new allowance and price will apply from your next monthly package for remainder of the minimum term. Money back guarantee: Our 14 day Customer Satisfaction Guarantee lets you exchange your joining pack or phone for a different one of the same value or get a full refund, less any airtime youa€™ve bought. Inclusive calls to Virgin Mobile numbers: Calls to Virgin Mobile numbers are free for the first 60 minutes. In each of our podcasts, we cover Digital TV, and cable TV plays a big part in the UK's digital TV offering.
Cable TV is transmitted via special fibre optic cable that can handle the high bandwidth needed. Back in 2007, we saw the big two cable providers NTL and Telewest become folded in to Virgin Media, to form one large firm offering Cable TV, Broadband, home phone and mobile phone services. Virgin Media provides TV, broadband and phone service using their high-quality fibre optic cable network, which is installed in various towns across the UK.
If you are in a cable area, and request a cable installation, Virgin's engineers will call round and install a single, pencil-thin cable from their under-street cabling to a small box at your property. On this page, we're more interested in Virgin's digital TV offering, so we'll take a closer look on what Virgin has to offer TV viewers. The Virgin Media TiVo box is a high-spec hard disk recorder that can handle high definition (HD) broadcasts and puts you in complete control of your Virgin Media viewing. Virgin Media deals are best when bought in a package - TV, Broadband, home telephone and mobile phone.
To get Cable TV from Virgin Media, you have to be in a cable area (before Virgin Media, cable services were offered by Telewest and ntl cable). Site visitor David Corcoran asks: "I know that I am not in a cable area - the only problem is that there is never any information about how one gets cable into their street if this is the case! Here at FrequencyCast, we have no information about when and if cable will ever make it to your area. Development of the UK cable network has slowed of late, but Virgin Media should be able to advise on any plans to add cable to your area. To get Cable TV from Virgin Media, you have to be in their cable area (formerly Telewest and ntl cable).
Regarding the Virgin Digital TV packages, please can you advise me what TV is supplied in the Virgin Media Packages?
Get yourself a PC TV card, then run a co-ax aerial lead from the Virgin Media cable box to the input of the PC TV card - you'll be able to watch the output of your box on your PC.
You can record programmes from the cable TV box onto a DVD, to be watched on your PC later. Note that in the solutions mentioned above - all you can do is watch the output of your cable TV box from a PC. Our answer: Sky offers a service to its subscribers called Sky Anytime - which allows you to view many of Sky's programmes on your PC.
Our understanding is that a cable connection uses fibre optic cabling to connect between customers and the Virgin switching centres. A Virgin Media TV set-top box connects between Virgin's cable network and one of your home's TV sets.
Note that if you are using your Virgin Media V-box to feed two TV sets, the V-box only has one output, so can only 'output' one thing at a time. Multiroom: If you want to be able to watch different channels over Virgin at the same time, you'll need to get extra Virgin Media V-boxes. It seems you can use the V+ VCR SCART socket to connect to a video or DVD recorder for archiving, the V+ box can't output live TV to the HDMI and SCART socket at the same time. Unplug the HDMI socket - you can connect your main TV and the AV sender using SCART - HDMI is only really needed if you want to watch high-definition output. AV senders can be used to send video and audio from Virgin Media set-top boxes to other rooms in the house, but there's a few things to note.
We've had a couple of mails from listeners unable to control their Virgin V+ box using an AV sender in a different room. Also, note that there's an issue with AV senders and HDMI sockets - See the note about AV senders not working when you're using HDMI on a V+ box. We've also heard of problems with AV senders connected to the Av2 Video SCART - with menus not appearing, so the Av1 SCART socket may need to be used.


We've been asked for some information on the connectors you can find at the back of a Virgin Media V+ box.
We've been asked what the Ethernet and USB sockets on the back of the Virgin Media V+ box are for. If your TV doesn't have a SCART socket, you connect your Virgin Media V+ box to your telly using the RF aerial co-ax socket.
Your options: Consider the Virgin Medium TV package - free TV if you get your phone through Virgin. Yes you can - BT Total Broadband works over a standard BT phone line connected to a BT exchange, and Cable TV is delivered by a fibre-optic connected to Virgin Media's backbone. A 500GB box was announced just before we went to press, available to all VM TV (not just XL) subscribers, and at a cost of just £50.
With V+HD you could record two channels while watching a third, but now you can record three channels at once, while watching a recording. Various recording options include prioritising shows to avoid clashes, adding repeats to Series Links, extending recordings of live shows that run over time, and activating recordings remotely via your phone or the web.
Lurking inside the Cisco-made box is also a dedicated modem, meaning the VM TiVo box can suck on net-delivered content without impacting on your home’s own broadband feed.
Even if you can’t be bothered to thumb content, VM TiVo will make suggestions based on shows you have chosen to record.
For instance, I only discovered a new series of Russell Howard’s Good News had started on BBC Three because it appeared on my hard drive one morning. The search function is also linked to another feature making its first appearance on the VM platform, YouTube.
For instance, the Wishlist Search portion looks like it’s been designed in another century, with much larger fonts and a text-only interface.
Secondly, I noticed some metadata on on-demand content failing to correspond to the actual programme.
Despite these grumbles, I’m still happy to award the VM TiVo box the full five stars. If you already have V+HD, you should be upgrading to this (or perhaps the more affordable 500GB version) as soon as possible.
The European Imaging and Sound AssocationHome Cinema Choice is proud to be a member of EISA. Watch your favourite films and shows in vivid colour, brilliant sound and crystal clear detail.
Lock channels with your PIN, set age restrictions, block access to interactive services (like games, voting or gambling) and hide adult channels from the listings altogether.
Subject to survey, capacity and credit check, minimum term contract applies, check basket for details. Your first bill includes the charge for the month you join (from the day you join), plus one month in advance.
UKa€™s best value SIM: Based on comparison of published competitor tariffs as at 7 May 2015.
Call us within 14 days of service activation to cancel and we'll refund the first month's charge and any installation charge.
You must redeem your retail voucher within 90 days of the issue date on the Compliments Select site, minimum expiry of 12 months from allocation in which to be spent. The limited edition deal offers the Big Kahuna Movies Bundle for A?37 a month for the first 9 months on a 12 month contract, with a monthly payment of A?60 for the remaining 3 months. Virgin Media peak average peak time speed of 52.15Mbps from Ofcoma€™s review of UK broadband speeds published in February 2015, based on Ofcom November 2014 tests. Virgin Media peak average speed of peak time 90.75Mbps from Ofcoma€™s review of UK broadband speeds published in February 2015, based on Ofcom November 2014 tests. These ranges reflect the speeds that would be achieved 95 times out of 100 if the exercise was repeated with different panellists. Ofcoma€™s review of UK broadband speeds published in March 2016, based on Ofcom November 2015 tests. Ofcoma€™s Telecoms and Pay TV Complaints Q4 (October to December) 2013, published March 2014. Inclusive calls to Virgin Mobile phones in the UK are included if mobile numbers called have been active in the previous 90 days (i.e. Where you have requested to keep your existing phone number, if your number has not been ported over within 24 hours of the activation date, you might be entitled to compensation. In the event of conflicting pricing information, the Virgin Phone PDF price guides take precedence. From July 2016, your Pay Monthly Standard Contract & Freestyle Airtime Contract will be adjusted every year on your July bill by the Retail Price Index (RPI) rate of inflation announced in the April before.
Previous lowest total monthly price for iPhone 5s 32GB and tariff on a 24 month Freestyle Pay Monthly tariff: A?24 a month, charged between 13th November 2015 and 15th January 2016. SIMs are delivered free of charge by first class post, courier delivery is available for A?2.99 if youa€™re in a hurry.
Calls to 'active' Virgin Mobile numbers are included as part of the 'unlimited' portion of your landline call package. Cable firms lay underground fibre-optic cables to connect cabled streets to Virgin Media's distribution centre. For TV, they'll hook up their cable feed to a set-top box, for Broadband they'll hook up a modem, and for phone, they'll connect to a standard phone handset, all via the junction box they connect to their network.
This box holds up to 250 hours of TV content and records shows it thinks you'll like, basen on what you watch. If you're not able to get Cable TV, there are other options, such as satellite, Internet or Freeview - see our Digital TV page. Cable TV is delivered via fibre optic cable, and when you have cable installed, an engineer will call to connect the cabling in your street into your house. As the Virgin Media box is only capable of outputting one channel at a time, you can't watch one channel on your PC, while watching another channel on your main telly.
I have spoken to Sky and they advise that if I take their Sky TV Package I will be able to access live all channels that I subscribed to on my WiFi Laptop as long as where I am I can get Internet connection. In general, Virgin's infrastructure is more modern than BT's network, and makes less use of legacy technology and copper wiring. The transmitter connects to the SCART socket on the V box and transmits the output of the V-box wirelessly to the receiver. If you use one of the options above, it's not possible to watch one thing (such as an on-demand video) in one room whilst watching a live TV programme from the V-box in another room. We've had comments from site visitors telling us about problems with using both the HDMI (High definition) and SCART sockets - specifically that if the HDMI lead is connected to the V+ box, the SCART output is apparently disabled - not helpful if you're watching in a different room in the house, perhaps via an AV sender. Checking with our Virgin Media correspondent, it appears that, at the moment, the Ethernet and USB on a V+ box are not in use. By default, the box is set to send its output on RF channel 52, and you can tune your TV in to this RF channel.
Virgin Media's connector support TV via underground fibre optic cable, whereas Freeview gets signal from a TV aerial. So much so that a while ago, I decided that if my house was burning down, it would be the first thing I’d save (after the cat, of course).
Where I once wasted hours of my week trudging around the EPG and VOD menus looking for interesting programmes, I now sit smugly, while my set-top box does all the hard work, bringing me juicy content like an obedient dog retrieving a stick. Virgin Media powered by TiVo (its full title), is the new, top-of-the-range service offered by the UK cablecaster. Gone is the double-decker bus form factor, replaced with a slim, elegantly curved unit and a far less chunky remote control. The HDD has been increased to 1TB, which equates to storage space for around 400hours of standard-def TV and 100hours of hi-def. There have been a few bumps along the way (just because I like Red Dwarf doesn’t mean I like Doctor Who, okay?) but generally, everything VM TiVo has recorded has been up my street. As someone who never reads a TV guide (face it, who does these days?), this is very useful.


The video upload site is one of a small selection of apps currently available including eBay, Twitter and Weather.
There are other new features and improvements that I simply don’t have space to explain, but one that does deserve special mention is the backwards EPG, which lets you go back in time, sort of. I hope VM can polish these up, but seeing as it’s using third-party software, that may be harder than it should be. Our V HD Box is also 3D ready, so you can watch the action come bursting out of your screen (your TV will need to be 3D ready too). If you cancel during the minimum contract period you will incur an early disconnection fee. You will only be charged for transactions (calls, texts, purchases, service upgrades) occurring after activation. Premium channels & upgrades (Sky Sports and BT Sport) must be kept for at least 30 days. Calls over 60 minutes will, however, be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute.
To find out more, just get in touch with our team on 150 for free from your Virgin Media phone or 0345 454 1111 from another line.
Pay As You Go customers will be charged for any airtime used according to our Pay As You Go tariff. The standard installation charge is £30, but this may vary depending on what services you sign up to. For copy-protection reasons, you'll be unlikely to be allowed to copy on-demand or other protected content. Two workarounds: 1) Get a second set-top box installed by Virgin Media (for an extra charge), or 2) consider getting a Hybrid PC TV receiver and connect a TV aerial - Assuming you can get a Freeview signal, you'll be able to watch Freeview channels on your PC. You may be able to make use of a Slingbox to get the output of your Virgin box on your PC from anywhere with an Internet connection - See our TV on PC page for more. They're in place to support possible future developments (future-proofing), with the example of a USB keyboard being quoted. The rest of my AV gear, including flatscreen TV, receiver, speaker system, Xbox 360 and regular Blu-ray player could melt in a gloss-black pyre.
You see, Virgin Media TV XL customers have long had the best catch-up TV and VOD offerings available, but under the old V+HD regime actually finding what you wanted to watch was sometimes a bit of a chore.
These reside in a dedicated Apps menu, but YouTube access pops up all over the VM TiVo interface, serving up clips related to what you’re watching. Firstly, while the GUI is sleek, colourful, quick and beautifully hi-res, some of the sub menus aren’t as lavishly decorated. Thirdly, the operating system takes some getting used to, especially if you’ve been a V+HD owner.
Thata€™s why we can offer you free servicing and repairs (excluding misuse mistreatment) for as long as youa€™re a customer, not just your 1st 12 months. Not available with other line rental offers, The Biz, The Biz Plus or Home Phone Talk plan offers.
Music downloads: A voucher for the download of 5 albums will be emailed to you approximately 28 days after installation. A?50 retail voucher: An access code for the Compliments Select portal will be emailed to you approximately 28 days after installation. If you cancel your service during your minimum term an early disconnection fee will apply for M+ TV.
Live streaming and On Demand available in the UK with broadband or WiFi internet access only. If you take a 1TB TiVo box as your first box, we will reduce the activation fee to A?49.95. Once you interact with your settings via the My Virgin Media logged in overview page you will be automatically registered with Web Safe and subject to the global white list. This doesna€™t include other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc. If you do exceed the allowance, we reserve the right (at our sole discretion) to charge you for the call (30p per call). Wireless AV senders are available from Argos and Maplin - NOTE: Not all AV senders work with Virgin boxes - see the AV Sender FAQ for more.
VM has been taking pre-orders for a few months now, too, so there could be a delay getting one installed.
While V+HD whirred and clicked so much it was like having two mice playing ping pong in your living room, VM TiVo is assassin-quiet. Personally, I love it, and like the multiple ways you can choose to navigate yourself to the same area.
You should expect speeds delivered up to 384Kbps (3G), actual speeds experienced may be higher or lower and will vary by device and location. If you cancel Line Rental Saver within seven working days of your order you will get a full refund of your advance payment to the debit or credit card you paid with. If you cancel any service within your Big Bundle you will lose the discount applicable to your SIM tariff.
Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Sensibly, VM has realised this, and called upon legendary US PVR brand TiVo to overhaul its system.
On the other hand, my wife has, on occasion, threatened to throw the remote control down the toilet when she’s been unable to do something in the way she was used to. You cannot share your data connection with other devices a€“ known as a€?Tetheringa€™ a€“ or use your phone for peer-to-peer file sharing. Downgrading a service in your Bundle will result in you losing the discount applicable for that Bundle.
Customers may experience slower speeds when multiple devices are connected and using broadband wirelessly. You should expect speeds delivered up to 384kbps (3G), actual speeds experienced may be higher or lower and will vary by device and location. Virgin Media Mobile Finance Limited is authorised and regulated by the Financial Conduct Authority under register no. So now, just like the original, much-revered TiVo service, your cable box learns your viewing likes and dislikes and brings content to you.
After 12 months, you will automatically move to standard line rental charges (currently A?17.99 a month). Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Separate End User Licence Agreements and terms and conditions apply to the Sky Movies and Sky Sports apps and websites. You cannot share your data connection with other devices - known as "Tethering" - or use your phone for peer to peer file sharing. Add up to 45p a month payment handling fee for non-Direct Debit payments and A?1.75 a month for paper bills.
0870 and 070) numbers not included in monthly allowance (other than those included in the unlimited 08 tariff ) and cost up to 41p and A?2.50 a minute respectively in the UK (see our tariffs for details). It appears that the latest version of the Super Hub firmware is being downloaded at the moment. If you cancel or downgrade your package within 14 days of sign-up to a bundle lower than Big Easy you will not receive the reward. If your browser is configured to save downloaded files automatically, the file will be automatically saved to the browser's Download folder on your computer.



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