Given how important regular backups are, this error message can be annoying and distressing, but fortunately it’s usually quickly resolved with a few simple troubleshooting tricks. Before trying anything else, the easiest and most reliable troubleshooting method is simply forcibly rebooting the iOS device and trying to backup to iCloud again when it boots back again. A reboot is usually all that is needed to resolve this error and get iCloud backups working again. None of these steps, including turning off iCloud, and restoring from iTunes worked for me. Rebooting and insuring that a stable wi-fi connection is available has worked to resolve the issue every time for me, and I encounter it somewhat regularly. My chat guy said Apple engineers are aware of the problem and plan to address it asap with an update. The directions you got from Apple are a combination of the steps in this exact article, basically, backup to iTunes, delete the iCloud backups, and restore. Ultimately Apple wants to sell us a new iPhone, a new iPad, a new Mac, they do not want to put much time into troubleshooting software issues as there is no money in it.
IMHO, many of these vendors aren’t testing their stuff very well and expect their users to be the guinea pigs.
Troubleshooting software issues can take hours if not longer, you’re exactly right, who has time for this?
It should be noted that, for me at least, automatic iCloud backups require a Wi-Fi connection and being connected to power.
I try the Apple support line and they said that engineers are aware of the problem and they are planning to address it with the next update.
I used your reboot iPad, go straight to settings and do a manual backup, it ran like a charm and gave me a completed backup. They removed this massive tumor of data and things appeared fine for approximately 30 days when suddenly my device showed the symptoms described here.
As atleast you will have clean hair to spend hours reloading your wifi connections as you travel thru your past places again.
It’s a real sad deal they charge so much for hardware they know little about supporting the software side of it. Androids never crank started my desire for wanting a smartphone but now nor does The CRAB-APPLE. GOODLUCK and may the behind the front lines tech support help you that’s the stage I am in.
I have an iPad 2 that has never been backed up and I don’t have any other computer to backup with iTunes.
I have also been having this issue on my new IPhone 6s Plus for several weeks and my IPad 4 for 7 months. Fought with the damn backup on my wifes phone for hours, finally realized she was still on the free 5gb icloud on her apple account. I have had this issue since May and reading the posts to delete the iCould backup was most helpful. Filed Under: Archive, Featured, How to Do Stuff on Your Electronics How to Restore Your Windows Computer to an Earlier DateLearn how to restore your computer to an earlier time. Dropbox: The Easiest Way to Transfer Files Between ComputersWhat is the easiest way to transfer files from one computer to another? Yesterday I decided to look at when my new iPhone 6s backed up to iCloud for the last time when I realized that it hadn’t actually been backed up since September 25, which coincidentally was the first day I got this new device. In this post, I will highlight some of the steps you can take if you are seeing a similar error. I will spare you the typical suggestions that require to reboot your device or check that you indeed have enough iCloud storage available for your device, because I assume you have already tried that. We’ll first assume that the problem is coming from iCloud, and not necessarily from your device, so logging out of iCloud and logging back in could do the trick.
Although I was pretty hopeful about this, logging out and logging back in didn’t fix anything for me, so I proceeded with the next step.
We previously assumed the problem was from iCloud, but what if it was from your device instead? If resetting your network settings didn’t work, it might be worth trying to back up to iCloud on a different Wi-Fi network. I have also heard from people on Twitter that they were not able to delete their backup from the problematic device, but instead, they had to use another device to delete the backup. If nothing else has worked for you so far, then your last chance is to go thermonuclear on the problem by restoring your iOS device. Again, this is my personal preference here, and something that I know works for 99.9% of software-related problems, but I do suggest you plug your iPhone in iTunes, and hit Restore, then set up your device as new, and not from a backup. If you think that’s too much trouble, then restore in iTunes and set up your device from a previous backup. If you’ve had problems with iCloud, please make sure to know what solution fixed the issue. That was happening to me on the previous 9.1 beta, but the 2 latest updates seem to have fixed the problem.
We’re having this problem on an iPhone 5s trying to upgrade to the 6, but need the backup. Deleting the backup worked for me, but, it would not allow me to delete the backup from my device.

I was unable to delete the latest backup, but after renaming my iPhone, I was able to delete the latest backup and create a new backup.
Just got my 6s & I did everything up until a hard reset but something said to just try using a separate password from my Apple ID for my MBA.
I had to delete the backup from a different device and then log out of iCloud and log back in to get it to work.
Deleting old iCloud backups and taking a backup afresh and resetting the network settings could solve the last backup could not be completed iCloud error.
Another solution which could fix The last backup could not be completed iCloud error is to connect your device to a different WiFi connection. If none of the above solutions worked for you, the only option which almost guarantees a fix is to restore your device. The issue is a little vague through the Apple community, but it can be created from a whole host of different issues. If there's an update available, make sure your iOS device is charged and update your device to the latest iOS that's available for your device. To do this, navigate to Settings > iCloud and then scroll to the bottom to find the Sign Out option.
Due to iCloud making multiple backups on the device you're using and others which are also linked to your iCloud account, there can sometimes be certain errors that crop up due to the number of different devices linked.
Deleting an old backup and forcing your iOS device to make a new one can solve the 'iCloud backup could not be completed' error.
You'll now be able to delete the backup, where the option will turn off and delete all the backups present on the device. After you've done this step, you can always switch on the iCloud backup through your general iCloud settings menu. This will also reset your iCloud settings, meaning you will hopefully fix the 'iCloud backup could not be completed' error. Subscribe to the OSXDaily newsletter to get more of our great Apple tips, tricks, and important news delivered to your inbox!
Often, reboots fix just about everything, funny how that works now with iOS just as it did with Windows 98.
Implemented all fixes ( with the exception of wipe and restore from iTunes backup on my MacBook Pro ) with all negative results. They have timelines to meet, get the iOS or OS X update out by this date that’s all that matters. This is why I can not recommend updating any Apple software anymore, every update breaks things, or slows things down so much to the point of the device being nearly useless, there is never a feature that is necessary or essential to make any of the hassle worth it. In all my years with various devices from Apple and iOS versions I’ve never had this problem. Thank you osxdaily for temporary fix until Apple gets their act together with a fix for this wide spread problem. I’ve gone through (meaning they threw in the towel and couldn’t provide further help) 5 (yes five) Senior Advisors! How would i update and restore ???????????????????????????????????????????????????????????????????? I’ve been having the same problem for 25 weeks and I have tried all of the so called fixes !
The only way I was able to to successfully back up was to exclude some of the currently installed apps from the back up. Hold down the Home button (round button below screen) and your Power button at the same time until your phone shuts off.
In iCloud Settings on your iPhone, scroll down and tap Delete Account on the lower portion of the screen. If not, you still have the option of backing it up to your computer or you can contact Apple for more instructions. How to Get it BackIf you miss the Start Button and Start Menu on your new Windows 8 computer, don’t worry.
The problem appeared to be a little more complex than a simple reboot, but I eventually figured it out.
Although I cannot guarantee it, I’m pretty confident these steps could actually fix most problems related to iCloud. Although this isn’t part of the potential fix, backing up your device on your computer via iTunes is something you should consider doing right away to make sure you do have a backup should something go completely wrong. This is kind of a pain in the butt as it will delete all your credit cards on file with Apple Pay on both your iPhone and your Apple Watch if you have one. Try connecting to your neighbor’s network (hello Scott!) or to a coffee shop to see if it makes a difference. Even though my device wouldn’t backup to iCloud, it seemed to have backed up once on the first day I got the device. It might do the trick and save you to reinstall everything on the device, but it might also bring back the exact issue you were trying to fix to begin with, which is why I always recommend a restore and set up as new. Unfortunately, I’m not sure there is anything else you can do on your own, and it might be time to visit an Apple Store and meet with a genius. But I solved going to iCloud on settings, manage iCloud storage, deleted the backup that was there and created a new one. I think this problem occurred after I installed beta software and then reverted back to the latest (non-beta) version of iOS.

Had to go to new device (iphone5), log on with Apple ID, delete the old backup (which just happened to be incomplete), reboot (soft boot) original device (ipod5thG), and then the back up worked famously. I tried a manual backup to iTunes by connecting the iPad to my PC with a USB cable, but I’m not sure that worked either. But you should know that upon logging out of your iCloud account, all the payment, credit card settings synched across multiple devices and services like Apple Pay and Apple Watch would be removed and you will have to do the syncing again. This can be from the limited amount of bandwidth, network issues or even changed credentials on the account - where we would seek to reset your password and security options. The saying 'have you tried turning it off and on again?' couldn't be any more frustrating for those of us that use our iOS devices on a daily basis. To reboot, simply hold the power button on your device and home button simultaneously, until your iOS device reboots. There's no guarantee that a software update will solve your issues, but sometimes there are bugs that go unpatched until a later software version. We are aware of this issue and our engineers are working to get it fixed as soon as possible.
Called Apple and senior adviser stated it was known problem with latest iOS software ( 9.1 ) and engineers were working on the fix for upcoming update. Quality, stability, and performance are somewhere missing from the checklists, there seemingly no quality assurance. Not exactly sure when this problem started, but something I was told to do on a site now shows that I’ve never backed up my iPhone 5 to iCloud. The iCloud Technicians have delved into my account once already and are due to go back in (hopefully) this week.
We just now tried again on my IPhone, turned ICloud Backup off and then on again, and it worked.
This would make the first backup never finish properly without leaving the device hooked up and connected to wifi for a week straight in our case. You will receive a couple of warnings letting you know it will remove your documents stored in iCloud, then it will ask if you want to keep them on the phone or not. I figured that deleting that backup might fix errors associated with it, and indeed it did.
I connected this phone to MetroPCS’s network and have been experiencing issues since launch day. It seems to have completed, but I can’t actually see the backup file, and iTunes no longer transfers installed apps to the computer. If a simple reboot is enough to fix the last backup could not be completed iCloud problem in iPhone, well and good. You can reset your device by plugging in your device with your computer, taking a backup via iTunes and restoring your device as a new one.
If you've seen 'the last backup could not be completed' error pop up, there are a few ways to fix it.
However, sometimes you can get certain errors, such as the 'the last backup could not be completed'. It's not necessary for you to force a reboot, as you can simply switch it off and on again through the normal method of sliding to power off, but this method is slightly faster. Until then you can either backup to iTunes or follow these steps: Restore from iTunes Backup using the steps below. So I turned off iCloud backups, restarted my iPhone 6s +, turned it back on, and tried it again. I’m looking to get a new iPhone 6S plus, but I want to get this issue resolved before I do so I will not lose any of my info.
Device simply does not back up automatically, even though I see the numbers change slightly like maybe it’s trying to backup but wont. The first symptom seems to be an app that stalls when updating and which is then hard or impossible to delete. On the screen that follows, look beneath Backup Options and Next Backup Size, then turn Camera Roll to OFF.
This is actually the first thing I did when I realized my iPhone hadn’t been backed up to iCloud in a week.
So yesterday I decided to delete the most recent backup as well and that solved the problem.
You can take a backup of your device using iTunes by connecting your iPhone to your machine. As I’ve been using iPhones since the first day the original iPhone was released in the US, they said the data amassed was unequalled.
The methods mentioned have not worked and I am unable to backup to Itunes due to low memory available.
I would even go as far as to say, anytime you restore from iCloud to sign out and sign back in, just as a good measure.
It also says it can’t back up because not enough iCloud storage but there is 20 gb available.

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