In today's ever more technology-centric world, the stodgy IT department isn't considered the home of innovation and business leadership. As a result, there's a rapidly expanding gap between what the technology world is executing on and what the enterprise can deliver. At the end of the day, businesses must be able to effectively serve the markets they cater to, and doing so means using the same channels and techniques as their trading partners and customers. One only need look at what's on the mind of CIOs these days (60% believe they should be directly driving growth and productivity) versus what they're well known for delivering on.
Moreover, workers are now demanding many of these innovations and expecting their organizations to provide something close in capability to what they can get nearly for free (or actually for free) on their own devices and networks.
Unfortunately, the slow-pace of IT adoption, hindered by traditional project management practices, endless customization processes, IT backlogs, security concerns, and a dozen other drags on delivery performance, is only part of the problem.
A few examples will suffice: The endless and seemingly real-time flow of useful and highly innovative new mobile and Web apps for managing travel, money, news, communication, productivity, and countless other key functions is only an inadequate trickle in the enterprise today.
Below I will explore the approaches that might break the logjam that's preventing much of the business world from becoming as current with the technology advances as they should. So, while it's still early days yet, it's also quite clear that enterprises must start treating tablets as equal citizens in their IT strategies.
A likely approach that will scale is to do as JP Rangaswami advocates, and "design for loss of control." This doesn't mean letting go of essential control such as robust security enforcement, but it does mean providing a framework for users to bring their own mobile devices to work in a safe manner, including use of apps with business data under certain prescribed conditions. While mobile phones technically have a broader reach than any communications device, social media has already surpassed that workhorse of the modern enterprise, e-mail.
There now seems to be hard data to confirm this view: McKinsey and Company is reporting that the revenue growth of social businesses is 24% higher than less social firms and data from Frost and Sullivan backs that up across various KPIs. There are a growing number of established social media adoption strategies, but probably one of the most effective is to engage by example.
Of all the technology trends on this list, cloud computing is one of the more interesting and in my opinion, now least controversial. I've previously made the point that the source of innovation for technology is coming largely from the consumer world, which also sets the pace. Consumerization seems especially pernicious to IT departments because it happens all the time, without their involvement.
Businesses are drowning in data more than ever before, yet have surprisingly little access to it. Big data offers the promise of better ROI on valuable enterprise datasets while being able to tackle entirely new business problems that were previously impossible to solve with existing techniques. I'm beginning to see that in order to stay relevant, and not become the PBX department, IT departments must be prepared to take a "Big Leap" to meet the Big Five.
Can IT become the driver of business or will the function be absorbed by lines of business as their leaders become digital natives?
I recently sat down with Eze Castle’s managing director of marketing and products, Bob Guilbert, to talk about cloud computing for hedge funds and the important questions investment firms should be asking cloud services providers during the evaluation process.
Does the vendor’s service allow for easy scalability and the quick addition of resources, including CPU, memory, storage and bandwidth? Does the cloud infrastructure feature an N+1 configuration to tolerate any single equipment failure and ensure high availability? Is the data center located far enough away (geographically) from the production environment to ensure there will be minimal impact in a disaster situation, but close enough to maintain a high speed connection? Is the cloud infrastructure backed by a Service Level Agreement (SLA) that ensures top performance and uptime? Yet that might have to change as some of the biggest advances in the history of technology make their way into the front lines of service delivery. Much has been written lately about the speed at which technology is reshaping the business landscape today. Managers and executives, albeit mostly on the business side, are typically pushing for 1) service delivery on next-generation mobile devices like the iPad, 2) much easier to use IT solutions, and 3) access to better, more collaborative and useful intranet capabilities. Is there going to be a final fork in the road for consumer and enterprise technology, with each side looking at each other through a diverging pair of windows, with minimal crossover between the two?
But first lets take a look at each of these technology trends with an eye towards the most up-to-date statement of the advantages they can provide.


But comparing projected worldwide sales of tablets and PCs tells an even more dramatic story.
From app stores to HTML 5, the large and easy to access application universes of next-gen mobile immediately triggers a security lockdown response (right reaction, wrong response) from IT.
Increasingly, the world is using social networks and other social media-based services to stay in touch, communicate, and collaborate.
The message is that companies are going to -- and have every reason to -- be using social media as a primary channel in the very near future, if they aren't already.
Simply put, the human interaction portion of social computing is generally not IT's strong suit. Both leadership inside the company as well as top representatives to the outside world must engage in social channels to show how they'd like change to happen.
While there are far more reasons to adopt cloud technologies than just cost reduction, according to Mike Vizard perceptions of performance issues and lack of visibility into the stack remain one of the top issues for large enterprises. Widespread outages by Amazon and Microsoft in the past has set back cloud adoption a minor amount, yet uptime is still extraordinary good by most enterprise standards. Usability and low barriers to participation won't exist until 3rd party vendors, which provide a large percentage of IT (often on lengthy upgrade intervals), get the message and overhaul their apps. At one point, neither was open source, but eventually an industry that provided value-added services emerged. Stats vary on "shadow IT", which is in the lower double digits, but much of it is for consumer apps. In turn, business cycles are growing shorter and shorter, making it necessary to "see" the stream of new and existing business data and process it quickly enough to make critical decisions. While most companies are still addressing their big data needs with data warehousing, according to Loraine Lawson, one need only scan the impressive McKinsey report on Big Data to see the major opportunities it offers on the business side. There are a host of advanced technologies and new platforms to learn to be effective with big data, and the IT departments I've spoken with are concerned about the skills they must acquire or foster internally to take advantage of them.
Big data requires tapping into silos, warehouses, and external systems using new techniques.
This means making open data a priority for the enterprise as well as an operational velocity that hasn't been a priority before. What this Big Leap looks like will be different for every organization, and their are multiple directions that can be taken. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center. Will a client’s data be isolated from that of other clients who reside in the same cloud?
Here's an exploration of the top five IT trends in the next half decade, including some of the latest industry data, and what the major opportunities and challenges are. Yet recent large surveys of CIOs continues to show an almost exclusively evolutionary and internal focus. Fortunately, I do believe there are approaches that can yet be adopted to address this increasingly significant challenge. Never in my two decades of experience in the IT world have I seen such a disparity between where the world is heading as a whole and the technology approach that many companies are using to run their businesses.
Instead, it seems to be the entire structure and process through which organizations absorb and metabolize technology. Or will the two worlds continue to blur together, as technology cross-pollinates from the growing wall of innovation coming from the Web and consumer technology world?
I'll also provide a key new insight on overcoming the challenges of adopting them more effectively and successfully.
I've even seen IT departments desire to remove app stores from smart mobile devices entirely. Now key aspects of the CRM process are being overhauled to reflect a fundamentally social world and expecting to see stellar growth in the next year.
More of an issue is moving the enormous datasets that enterprises now posses into and out of the cloud quickly enough. The term "big data" was coined to describe new technologies and techniques that can handle an order of magnitude or two more data than enterprises are today, something existing RDBMS technology can't do it in a scalable manner or cost-effectively.


SOA has similar challenges because it had to coordinate and align so many parts of the business.
As I wrote on Twitter recently, the deeply transformational nature of most of the Big Five means IT must either start leading the business models and evolution of the organization, or become a commoditized utility while the business figures out the moves on their own.
OpEx April 11, 2014 by Allison Bergamo 0 Comments When a company considers moving to the cloud, one of the most discussed topics is how the investment will hit their balance sheet. Many feel that a technology emphasis is wrong right now, and they're certainly right, if it's not integrated with top priority business objectives. Given the virality and pervasiveness of consumer technology, the latter is by far the most likely scenario. The solution is probably policy-based screening of apps, but that's a solution a ways away.
Backhaul and other methods will need to improve substantially to address this satisfactorily for large enterprises.
While some big data will be single function, many of the more intriguing possibilities requires a lot of cooperation across the business and with external vendors, not at easy task. It also means infrastructure, ops, and development must be part of the same team and used to working together. While calculating cloud computing costs, the terms “CapEx” and “OpEx” are often raised, but both the definitions and the advantages of the two are often. There are a number of root causes: The blistering pace of external innovation, the divergent path the consumer world has taken from enterprise IT, and the throughput limitations of top-down adoption. However, these days it's technology advancements and new digital markets that are often the key to an organization's future. We agreed that these five -- of all current tech trends -- are at top of the list for what most organizations need to be planning for in their current strategies and roadmaps as they update and modernize, as well as (hopefully) out-innovate their competitors. There are exceptions, but in most organizations, technology decisions are made at high levels and then pushed across the organization. OpEx – A Quick OverviewFor those of us who shied away from accounting classes in college, here’s a quick overview.
It requires payment for the entire asset and the cost becomes an entry on the company’s balance sheet, depreciated over some period of time. Some examples of capital expenditures include buildings, computer equipment or a company car.OpEx (Operational Expenditures) These expenditures are associated with operating the business over a short period, typically a year. All payments during this year count against the income statement and do not directly affect the balance sheet. Some examples of operating expenditures include sales, utilities and rental car fees.With the explosion of data and mobile apps, companies are challenged to determine what resource requirements are necessary to successfully migrate and operate in the cloud – today and in the future. Many don’t want to pay a flat fee to build and maintain their own data centers since they may need to “spin up” or scale back their virtual machine (VM) capacity based on market demands (for example, during “Black Friday” for retailers or peak travel dates for airlines), short-term testing, or short-lived business initiatives. Cloud service providers allow organizations to adopt a “pay as they go” or OpEx model, which allows companies to engage the resources and expertise of cloud hosting experts, pay for what they use, and realize potential cost benefits throughout the year.Rather than just selling hardware, speeds and feed, cloud solutions partners need to be adept at anticipating and addressing their customers’ changing resource requirements.
AT HOSTING, our enterprise cloud solution architects possess a solid blend of business acumen and superior technical skills. Leveraging proprietary tool sets, they run tests in your environment prior to migration to fully understand your current and future resource requirements. After your cloud migration is complete, they continuously monitor utilization and adjust resource allocations as needed to minimize or even eliminate unnecessary capacity.
Committed to helping organizations achieve success in the cloud, she covers a variety of topics including: managed third party clouds, healthcare IT, Big Data, mobile technologies and cyber security.
When not creating content for HOSTING, Allison can be found on a golf course, fervently working on her short game.



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