Gartner isn’t revising its global IT growth forecast significantly, which remains down from the initial expectations for this year.
Big data, which refers to data collected and analysed from every imaginable source, is becoming an engine of job creation as businesses discover ways to turn data into revenue, says Gartner. Griff Law, the CTO of Northeast Georgia Health System, said it is difficult to fill data analytics jobs, and IT jobs in general. About six of those jobs involve data analytics, whether as business analysts who can use BI and big data analytics tools or clinical analysts, who, in addition to IT skills, are helped by data skills.
This push by businesses to make money from their digitising efforts will lead to new types of jobs in the next few years, specifically, chief digital officers. The clearest indication of how that uncertainty weighs on companies came not from the IT sector, but from McDonald’s Corp. If people aren’t buying $1 fries, will their appetite for electronics suffer as well? AMD also noted economic concerns last week when it said it was laying off1,800 of its 11,813 employees. For any serious IT player in the Middle East, there are key market sectors that are easy to list - government, energy, banking, education, health, hospitality and so on.
The hybrid cloud computing model is quickly growing in popularity, as it allows organizations to take the best of both worlds from public and private clouds.  Hybrid cloud environments allow organizations to manage some resources in-house, while also using other applications externally as a service – allowing users to take advantage of the upfront cost savings and reduced management time that the public cloud offers, while also allowing them the security and reliability of a private cloud. Marc-Thomas Schmidt is an IBM Distinguished Engineer and CTO for IBM’s SOA Integration Middleware. Marc-Thomas holds a Diplom Mathematiker in Theory of Finite Groups from the Rheinische Friedrich-Wilhelms-Universitat Bonn. In 2012, more than 1.7 million jobs in the field of cloud computing remained unoccupied, according to analysts firm IDC.
Cloud marketing has the ability to drastically change the ways in which they reach and engage their audience, particularly with regard to distributing and storing mission-critical data. More and more companies encourage their employees to work on their devices, thus reducing the cost of computer equipment, but also increase the cost to maintain licenses and safety. Despite the inclination to wait until all of the cloud’s kinks have been worked out, holding off on cloud initiatives until the industry matures won’t guarantee success. The software industry is undergoing major changes by trends such as cloud, SaaS, mobile technology and the “consumerization of IT”. ServiceNow Discovery also maps relationships between discovered items and augments inventory data with other enterprise data feeds. The MID Servers, as the name suggests, act as local sentinels collecting information, talking with data sources and discovering the network. The MID Server is a ~30MB standalone Java application, typically residing on a Windows Server and placed strategically across the network depending on network structure and geographical locations. The MID Server sits behind the firewall and communicates using a specific configurable port. All this data collected from the MID Servers is fed into an online Enterprise Configuration Management System (CMS). With Service Management in mind, network discovery data is unlikely to be your only source of information. For example last logged in user can be correlated with active directory data, which can be correlated with purchase history databases and so on. Support for a variety of enterprise integrations is made available via the ServiceNow wiki. Users of the system can manually specify which technical items constitute a business service.


The arrangement of information and fields can be configured to suit user roles; so a technical analyst might see a different view of the world to an asset analyst, and each user can configure their own world view in terms of dashboards and portal settings. This is a review of inventory tools not Software Asset Management tools, but the software recognition capabilities of ServiceNow Discovery was lacking compared to agentless competitors in this group test.
Although the primary goal is ITSM, as organizations mature and look to broaden the scope of ServiceNow to include basic License Management they will find this section of the solution to be labour intensive compared to competitors (For example for automating new software requests or building in license management steps into change management).
Priced by physical server, minimum 500 servers (Virtual machines, desktops and other networks devices free). Built on the ServiceNow platform, Discovery takes the hassle (and the network impact) out of running this critical process. IT organizations need a lightweight discovery technology built on the same platform as the ITSM functionality it supports. Tools Advisor is a searchable directory of ITAM and ITSM tools - ranked and reviewed by customers.
UAE’s Ministry of Public Works (MOPW) has selected NEC Unified Solutions,  to deliver communications solutions in the new state-of-the-art hospital in Umm Al Quwain (UAQ), scheduled to be open mid-2011.
Mohammad AL-Mansoori, Director of South District, MOPW, “We worked with our project consultants to create a state-of-the-art hospital that would offer the highest level of service that would match international standards.
The current communications system in the new UAQ hospital covers 1500 extensions supported by internal CAT7 cabling and a fibre backbone for voice and data services with its own dedicated communications and server room, according to Alliance Communication Solutions.
Frits Neyndorff, MD for the Middle-East and Africa at NEC Unified Solutions, said, “We are very pleased to be associated with this prestigious project. NEC partner, Alliance Communication Solutions, worked with MOPW consultants to design, implement and manage the complete project. MOPW is a Federal UAE Government Department responsible for the construction and maintenance of schools, hospitals, and ministry buildings. But the picture painted by Peter Sondergaard, Gartner’s head of research, was upbeat in a surprising way.
The company also has openings requiring other types of IT skills, including network engineers.
But that growth projection has been a moving target, especially with major vendors facing an uncertain economy. In the third quarter, IBM generated $24.7 billion in revenue, down 5% from the same quarter in 2011.
Establish a blueprint: There is a strong need to establish awareness that hybrid environments are a fact of life, which also underscores the need to establish a blueprint for rolling it out.
Simplify Governance:  Governance is a key part of the hybrid cloud, as it is essential for IT departments to know which people are using these resources –and it’s all about managing contracts. Bridge the Disconnect Between Business and IT – Connect your Islands of Business Services in Clouds with your Existing Portfolio: Many organizations find themselves in a situation with hybrid environments, but quite by accident. Throughout his career at IBM, he has worked in Software Architecture positions in IBM’s labs in Germany, UK and the US on a range of topics including BPM, SOA and Cloud Computing. The goal is to seed service management processes with accurate inventory data; build a single source of truth and system of record. This data is then encrypted, bundled and fed to the instance in the cloud where the data is interpreted. One of the key selling points of a SaaS application is removing upgrade headaches; the MID Servers update themselves whilst the main instance is upgraded. As with any agentless offering there is a trade-off between the use of installed agents and richness of data. ServiceNow Discovery data can be ‘federated’ with other sources, such as databases, to add metadata to discovered assets.


For example the business service ‘Sales force Automation’ might be made up of two web service components. Each component of the service is annotated with any current incidents, problems or changes that are pertinent to that service. Users need the ability to translate installed files and technical data into recognizable product licensing terms.
ServiceNow Discovery, with application dependency mapping, is agentless and is designed specifically to populate and maintain an accurate ServiceNow CMDB. ServiceNow Discovery detects networked configuration items (CIs) and application dependency mapping determines relationships to help automate service model definition.
Discovery is fully integrated with all ServiceNow applications to give you a good understanding of technology infrastructure and help you deliver excellent IT service. The deal was part of a larger technology project won by NEC’s authorised partner, Alliance Communication Solutions. Alliance has been an authorised partner for NEC Unified Solutions for more than six years with a large install base in the UAE covering hotels, hospitals, ministries, and enterprises. MOPW has offices in five different Emirates across the UAE with NEC communications systems installed in four of these.
In fact, Gartner predicts that by 2015, the majority of private cloud computing services will evolve to leverage public cloud services in a hybrid mode. The most effective way to achieve this is to automate user provisioning needs and processes.
If your business is consuming resources in the cloud, governance helps to define who uses what and the resources being used by them on a contract basis.
This can be partially attributed to the introduction of cloud based services, driven by lines of business without the consent or knowledge of the IT department, and without considering the implications from an integration or compliance perspective.
In his current role as CTO for IBM’s SOA Integration Middleware, he is responsible for technical strategy of the IBM WebSphere Connectivity product portfolio. Once this linkage is made by the user ServiceNow Discovery associates all the component parts and relationships that underpin that business service.
I particularly liked the bird’s eye view of business services and associated assets and found the enterprise data Mashups to be very powerful. This information is then used throughout all ServiceNow applications to automate closed-loop change verification, perform unauthorized change detection and impact analysis, and enable hardware and software asset management. Legacy discovery tools can only be run outside of business hours to avoid a negative impact on network traffic, which really impedes the usefulness of discovery. Employing a federated identity approach – in which access control measures are built into an organization’s existing identity and access management technology infrastructure – is an effective way to provide secure and seamless entry to SaaS applications, whether from within an organization’s on-premise intranet or an off-premise extranet. By employing management and monitoring capabilities to define policies, quotas, limits, monitoring and performance rules for the public cloud in the same way as on-premise resources, users can access public cloud resources through a single-service catalog – enabling IT staff to govern the access and the usage of this information in a simplified, efficient and secure way.
This leaves IT teams scrambling to integrate these public clouds and cloud-based applications with existing systems.  When entering the hybrid space, IT must position itself to establish infrastructure proactively, and go out and make a business case for it to bridge the frequent disconnect between business and IT, especially when it comes to business and SaaS applications. Competitors may have more depth in terms of discovered data but also have different goals in mind such as systems management and deployment.



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