TweetCloud computing technology has long been bandied about as a technology that’s beneficial to just about every sector that has something to do with IT, and while it is by no means a magic bullet, it has proven itself worthy of all the praise it is getting, by making organizations more productive and efficient. In the past, employees of call centers have had to work onsite – basically working under the model that humans must go to where the technology is. In the past, when companies needed specific software that is not part of their original suite of tools, they had to buy or get in-house coders to develop new ones, which is not only time-consuming, but also very expensive. At the end of the day, cloud computing technology has provided call centers with the opportunity to improve and extend their existing capabilities, and has given them a more efficient and cost-effective means to run their business, with minimal drawbacks or disadvantages.
In 2012, more than 1.7 million jobs in the field of cloud computing remained unoccupied, according to analysts firm IDC. Cloud marketing has the ability to drastically change the ways in which they reach and engage their audience, particularly with regard to distributing and storing mission-critical data.
More and more companies encourage their employees to work on their devices, thus reducing the cost of computer equipment, but also increase the cost to maintain licenses and safety. Despite the inclination to wait until all of the cloud’s kinks have been worked out, holding off on cloud initiatives until the industry matures won’t guarantee success. The software industry is undergoing major changes by trends such as cloud, SaaS, mobile technology and the “consumerization of IT”. Microsoft Corporation (NASDAQ:MSFT) has announced that they are expanding Windows Azure to Asia nearly a year ago.
Today Microsoft announced that they opened up two regions in Japan (Japan East and Japan West), which are now in general availability. Demand for Microsoft Azure is increasing at a rapid pace and so they are doubling capacity every 6-9 months. Founded in 2006, Pulse 2.0 is a leading technology news website that covers startups, big tech, mobile tech, and gadgets.
Quickly draw network topology diagrams, CISCO diagrams, data center diagrams and many other network diagrams with easy to use drag and drop interface.


Share your network diagrams with your team mates and draw network diagrams together with our real time collaboration. But when it comes to the call center industry, people are wondering about cloud technology’s effects, mainly because the two are working under the same principles.
This could be problematic in situations where a disaster prevents employees from reaching the office (which is especially made worse by the fact that many call centers are located in calamity-prone countries), therefore stopping or at least slowing down operations.
This allows call center companies to drastically reduce the amount they spend on maintenance and upgrades of conventional IT systems. With the cloud, integration with various free services such as social media tools Twitter and Facebook are not only cost-efficient, but also requires minimal technical know-how, so there is no need to employ the services of an entire IT shop just to extend their reach.
Microsoft opened up data centers in China, Japan, and Australia to better serve customers in those markets.
The storage usage on Azure from Microsoft’s Japanese customers increased ten times in the last 15 months. With Creately's online network diagram software you can draw a simple network diagram to a complex network topology diagram without much effort. Which means you can simple drag and drop images from the web without having to download and import them first. Call centers, particularly offshore ones, are basically doing to manpower what cloud computing is doing to computing power.
With cloud computing technology, the model is reversed – technology can now go to where the humans are, which means recovery from a disaster is much faster, if not instant, as employees have the option to work from home if need be. The reliance on off-site services is also beneficial, as it means managers and executives have secure access to any and all information they need, regardless of their physical location.
In fact, many call centers have now integrated Facebook, Google Plus, and Twitter to their services, providing an extra channel of communication with customers.
Microsoft invested hundreds of millions of dollars into their expansion in Asia because they believed there is an opportunity for cloud computing in that area.


Microsoft opened an Azure region in Brazil, which should be going live in the next few months. Shown above are some network diagram templates available to our users, including network topology diagram templates. Creately easy sharing allows you to take your diagrams to the world while protecting the privacy of your diagrams.
This allows key people to work anywhere and anytime they want, greatly increasing the productivity on the higher rungs of the company ladder.
Other than the templates we have a huge collection of network diagram objects in our libraries. We go beyond the traditional network diagram software and provide our users with an amazing drawing experience. Creately network diagram software offers amazing flexibility to draw professional network diagrams. It doesn’t matter if you are a starter or a pro, you can make use of our resources to learn more about drawing network diagrams with Creately. All your network diagrams will be applicable to real world scenarios with real-world rules applied. For an example you will not be able to make incorrect connections with the network devices.



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