html,body,div,span,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,abbr,address,cite,code,del,dfn,em,img,ins,kbd,q,samp,small,strong,sub,sup,var,b,i,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table,caption,tbody,tfoot,thead,tr,th,td,article,aside,canvas,details,figcaption,figure,footer,header,hgroup,menu,nav,section,summary,time,mark,audio,video{margin:0;padding:0;border:0;font-size:100%;font:inherit;vertical-align:baseline}article,aside,details,figcaption,figure,footer,header,hgroup,menu,nav,section{display:block}blockquote,q{quotes:none}blockquote:before,blockquote:after,q:before,q:after{content:'';content:none}ins{background-color:#ff9;color:#000;text-decoration:none}mark{background-color:#ff9;color:#000;font-style:italic;font-weight:bold}del{text-decoration:line-through}abbr[title],dfn[title]{border-bottom:1px dotted;cursor:help}table{border-collapse:collapse;border-spacing:0}hr{display:block;height:1px;border:0;border-top:1px solid #ccc;margin:1em 0;padding:0}input,select{vertical-align:middle}body{font:13px/1.231 sans-serif;*font-size:small}select,input,textarea,button{font:99% sans-serif}pre,code,kbd,samp{font-family:monospace, sans-serif}html{overflow-y:scroll}a:hover,a:active{outline:none}ul,ol{margin-left:2em}ol{list-style-type:decimal}nav ul,nav li{margin:0;list-style:none;list-style-image:none}small{font-size:85%}strong,th{font-weight:bold}td{vertical-align:top}sub,sup{font-size:75%;line-height:0;position:relative}sup{top:-0.5em}sub{bottom:-0.25em}pre{white-space:pre;white-space:pre-wrap;word-wrap:break-word;padding:15px}textarea{overflow:auto}.ie6 legend,.ie7 legend{margin-left:-7px}input[type="radio"]{vertical-align:text-bottom}input[type="checkbox"]{vertical-align:bottom}.ie7 input[type="checkbox"]{vertical-align:baseline}.ie6 input{vertical-align:text-bottom}label,input[type="button"],input[type="submit"],input[type="image"],button{cursor:pointer}button,input,select,textarea{margin:0}input:invalid,textarea:invalid{border-radius:1px;-moz-box-shadow:0px 0px 5px red;-webkit-box-shadow:0px 0px 5px red;box-shadow:0px 0px 5px red}.no-boxshadow input:invalid,.no-boxshadow textarea:invalid{background-color:#f0dddd}::-moz-selection{background:#FF5E99;color:#fff;text-shadow:none}::selection{background:#FF5E99;color:#fff;text-shadow:none}a:link{-webkit-tap-highlight-color:#FF5E99}button{width:auto;overflow:visible}.ie7 img{-ms-interpolation-mode:bicubic}body,select,input,textarea{color:#444}h1,h2,h3,h4,h5,h6{font-weight:bold}a,a:active,a:visited{color:#607890}a:hover{color:red}#footer{width:1000px !important;height:30px !important;margin:-80px auto 35px auto !important;position:relative;left:-10px}#footer a{text-decoration:none}#footer a:hover{text-decoration:underline}#footer .left{float:left;text-align:left}#footer .right{float:right;text-align:right}#modal-screen{background:black;position:fixed;top:0;left:0;width:100%;height:100%;z-index:99}#modal{position:fixed;top:0;left:0;width:100%;height:100%;z-index:100}#modal .inner{background:rgba(0,0,0,0.4);width:700px;left:50%;top:50%;margin:-230px 0 0 -350px;position:absolute;padding:5px;-moz-border-radius:7px;-webkit-border-radius:7px}#modal .inner h1{text-align:center;font-size:27px;padding:25px 0 0;color:white !important}#modal .inner p.subheader{font-size:18px !important;color:yellow !important;text-align:center;margin:4px 0 30px 0}#modal .inner .input-button{text-align:center;padding:0 0 30px;font-size:12px;font-weight:bold}#modal .inner .input-button input{position:absolute;left:15px;right:15px}#modal .inner .note{text-align:center;color:#616161;margin:0 0 20px 0 !important;font-size:15px;font-style:italic}#modal .main{border-radius:5px;-webkit-border-radius:5px;-moz-border-radius:5px;-k-border-radius:5px;-o-border-radius:5px;padding-bottom:0;background:#2c344b}.ui-autocomplete{background:white;border:1px solid silver;position:absolute;left:32px !important;right:32px !important;width:auto !important;top:100px;overflow:hidden;list-style:none;margin:0;border-radius:3px;-webkit-border-radius:3px;-moz-border-radius:3px;-k-border-radius:3px;-o-border-radius:3px;-moz-box-shadow:0 1px 2px rgba(0,0,0,0.2);-webkit-box-shadow:0 1px 2px rgba(0,0,0,0.2)}.ui-autocomplete .KbArticle{display:block;padding:0 0 0 25px;overflow:hidden}.ui-autocomplete .QnaThread{display:block;padding:0 0 0 25px;overflow:hidden;background-position:0 -106px}.ui-autocomplete .article-autocomplete-subject{display:block;font-weight:bold;font-size:15px}.ui-autocomplete .article-autocomplete-body{display:block;font-size:13px;color:#666666}#flash{font-size:20px;text-align:center;display:none}.flash_html{display:inline}.flash_ajax{display:block;margin:0 auto 0 -200px;position:fixed;top:0px;left:50%;width:400px;z-index:1003;color:#222222}.flash_html div{text-align:center;font-size:14px;margin:0px auto;width:400px;padding:5px 40px;background-color:#fffdd7;border-bottom:3px solid #fdfba8;border-left:3px solid #fdfba8;border-right:3px solid #fdfba8;-moz-border-radius-bottomleft:5px;-moz-border-radius-bottomright:5px;-webkit-border-bottom-left-radius:5px;-webkit-border-bottom-right-radius:5px}.flash_ajax div{text-align:center;font-size:14px;margin:0px auto;width:400px;padding:5px 40px;background-color:#fffdd7;border-bottom:3px solid #fdfba8;border-left:3px solid #fdfba8;border-right:3px solid #fdfba8;-moz-border-radius-bottomleft:5px;-moz-border-radius-bottomright:5px;-webkit-border-bottom-left-radius:5px;-webkit-border-bottom-right-radius:5px}.flash_ajax div.flash_error{border-color:red;background-color:#ffbaba}.flash_html div.flash_error,.flash_ajax div.flash_critical,.flash_html div.flash_critical{border-color:red;background-color:#ffbaba}#company-support-portal{padding:0 0 30px;overflow:hidden}#company-support-portal a:hover{text-decoration:none!important}#breadcrumbs{color:#666666;font-weight:bold;margin:0 0 20px}#support-side{margin-bottom:100px;float:right;width:230px}#support-side h3{border-bottom:1px solid #cccccc;margin:21px 0 30px 0;padding:0 0 20px 0}#support-side ul{list-style:none}#support-side li{margin:0 0 5px}#tweets .tweet_avatar{display:none}#tweets .tweet_time a{color:#999999;display:block}#tweets li{margin:0 0 20px;line-height:18px}#support-main{width:100%;float:left;margin-right:-274px;margin-bottom:100px}#support-main .support-body{padding-right:300px;background:white;border:1px solid #cccccc;-moz-box-shadow:0 3px 4px #cccccc;-webkit-box-shadow:0 3px 4px #cccccc}#support-main .content{overflow:hidden;padding:20px}#support-main h3{border-bottom:1px solid #dddddd;margin:0 0 20px;padding:0 0 20px}#support-main h4{margin:0 0 30px}#support-main h5{margin:0 0 9px}#support-main h5 a{background:#eeeeee;color:#666666;font-size:11px;padding:3px 7px;margin:-2px 0 0 9px;position:absolute;text-decoration:none;-moz-border-radius:24px;-webkit-border-radius:24px}#support-main .dashboard h5 a:hover{text-decoration:none;color:white;background:#254689}#support-main .dashboard td{border-bottom:1px solid #cccccc;padding:20px 0 10px}#support-main .dashboard .row1 td{padding:0 0 10px}#support-main .dashboard .last td{border-bottom:none}#support-main .dashboard .topic{margin:0}#support-main .dashboard .topic ul{color:#254689;margin:0 15px 20px 0;list-style:none}#support-main .dashboard .topic li{margin:0 0 5px;padding:0 0 0 15px}#support-main .dashboard .topic li.featured a{background:#fafbca;font-weight:bold}#support-main .dashboard h5{height:16px;font-size:13px;text-transform:uppercase;padding:0 0 0 20px}#support-main .dashboard h5.questions{background-position:0 -109px}#support-main .articles ul{list-style:none}#support-main .articles h4{margin:0 0 5px;font-weight:normal}#support-main .articles li{margin:0 0 30px}#support-main .articles li.question{padding:0 0 0 40px}#support-main .articles li.article{padding:0 0 0 40px}#support-main .articles li.question.featured{background-position:0 -138px}#support-main .articles li.article.featured{background-position:0 -415px}#support-main .articles li.featured h4 a{font-weight:bold;background:#fafbca}#support-main .articles li p{margin:0 0 5px;color:#777777}#support-main .articles .condensed{background:white;border:1px solid #e3debf;margin:0 0 13px;padding:20px 20px 0}#support-main .articles .condensed li{margin:0;padding:0}#support-main .articles .condensed h4{font-size:15px}#support-main .articles .condensed p{margin:0;color:#777777}#support-main .articles .condensed a{margin:0}#support-main #search-results .meta{text-transform:uppercase;font-size:11px;font-weight:bold;color:#333333;margin:5px 0}#support-main .articles .meta{text-transform:uppercase;font-size:11px;font-weight:bold;color:#333333;margin:5px 0}#support-main .articles .meta .answered{border-right:1px solid #dddddd;color:#549b07;padding:0 5px 0 14px;margin:0 5px 0 0}#support-main .articles .meta .count,#support-main .articles .meta .date{margin:0 5px 0 0;padding:0 5px 0 0;border-right:1px solid #dddddd}#support-main .question-details .meta .name{margin:0 5px 0 0;padding:0 5px 0 0;border-right:1px solid #dddddd}#toggle div{float:right;margin:-62px 0 0 0}#toggle a{background:white;color:#666666;font-size:11px;font-weight:bold;padding:5px 7px;text-decoration:none;text-transform:uppercase;-moz-border-radius:24px;-webkit-border-radius:24px}#toggle a:hover{text-decoration:none;color:white;background:#254689}#toggle .active,#toggle a.active:hover{background:#dddddd;color:black}#support-main .title{border-bottom:1px solid #cccccc;margin:0 0 20px 0;padding:0 0 20px 0}#support-main .title h3{margin:0 0 3px;padding:0;border:0}#support-main .title .meta{margin:0;font-weight:bold}#support-main .article-content h1,#support-main .article-content h2,#support-main .article-content h3,#support-main .article-content h4,#support-main .article-content h5{margin:0 0 20px}#support-main .article-content h1{font-size:22px}#support-main .article-content h2{font-size:20px}#support-main .article-content h3{font-size:18px}#support-main .article-content h4{font-size:16px}#support-main .article-content h5{font-size:15px}#support-main .article-content ul{margin-left:15px;list-style-position:inside}ol{margin-left:15px;list-style-position:inside}#support-main .article-content p{margin:0}#attachments{border-bottom:1px solid #cccccc;padding:0 0 20px;margin:20px 0 0}#attachments strong{display:block;margin:0 0 10px;padding:0 0 0 16px}#attachments ul{list-style:none}#rate_article_container{margin:20px 0 0 0}#rate_article div{color:#265007;float:left;width:100%;margin:0 0 6px;font-style:italic;height:1%}#rate_article_container a{overflow:hidden;float:left;width:20px;height:16px;overflow:hidden;border:1px solid #cccccc;text-indent:-999px;margin:-2px 5px 0 0;-moz-border-radius:4px;-webkit-border-radius:4px}#rate_article_container .rate-link-down{color:#9b0909}#rate_article_container .rate-link-down a{background-position:center -28px}#rate_article_container span{float:left}#support-main .question{padding:0}#support-main .question .question-body{background:#fffdf4;border-bottom:1px solid #e3debf;margin:0 0 20px;overflow:hidden;padding:20px 20px 0}#support-main .question .gravatar-wrapper{float:left;border:1px solid #cccccc;width:56px;height:56px}#support-main .question .gravatar{float:left;border:3px solid white}#support-main .question .question-details{padding:0 0 0 70px}#support-main .question .question-details h3{border:0;margin:0 0 5px;padding:0}#support-main .question .question-details .meta{font-size:11px;font-weight:bold;text-transform:uppercase}#support-main .question .meta{font-weight:bold;margin:0 0 10px}#support-main .question .replies{padding:0 20px;margin:0 0 20px}#support-main .question .replies h4{border-bottom:1px solid #cccccc;font-size:15px;margin:0;padding:10px 0;text-transform:uppercase}#support-main .question .replies.agents h4{padding:10px 0 10px 20px}#support-main .question .replies.agents .reply{background:white;padding:20px 0 0}#support-main .question .reply{margin:0;overflow:hidden;height:1%;padding:20px 0 0 70px;position:relative}#support-main .question .answer-details{padding:0 0 0 70px}#support-main .question .answer-details .meta{float:left;width:100%;margin:0}#support-main .question .answer-details .meta span{display:block}#support-main .question .answer-details .meta span.date{float:none;display:block;margin:0 0 10px;font-size:11px;font-weight:bold;color:#666666;text-transform:uppercase}#support-main .question .answer-rating{font-size:20px;height:53px;line-height:20px;position:absolute;margin:0 0 0 -70px;*margin:0 0 0 -120px;text-align:center;width:54px}#support-main .question .answer-rating div{border:1px solid #cccccc;padding:4px;height:48px;overflow:hidden;-moz-border-radius:4px;-webkit-border-radius:4px}#support-main .question .answer-rating a{display:block;height:14px;text-align:center;text-indent:-900px;overflow:hidden}#support-main .question .answer-rating .decrement{background-position:center -25px}#support-main .question .dialog{display:none}#support-main .question .rating-true .score{display:inline-block;margin:5px 0 0 0}#support-main .question .rating-true .dialog{display:inline-block;color:#999999;font-weight:bold;font-size:11px;text-transform:uppercase}#support-main .question .score-positive{color:#396905}#support-main .question .score-negative{color:#69050c}#support-main .question #form{background:#f8f8f8;border:1px solid #cccccc;margin:20px;padding:20px;-moz-border-radius:4px;-webkit-border-radius:4px}#support-main .question .form-notice{border-top:1px solid #dddddd;margin:0 20px 20px;padding:15px 0 0 0}#support-main .question #form h4{font-size:15px;text-transform:uppercase;margin:0 0 20px;padding:0}.input-block input,.input-block select,.input-block textarea{width:709px !important}#support-main .pre-create h4{margin:0 0 30px 0}#support-main .pre-create ul h4{margin:0}#form{position:relative;padding-bottom:40px}#form .label{display:block;font-weight:bold;margin:0 0 5px}#form .label span{color:#999999}#form .input-block select,#form .input-block input,#form .input-block textarea{display:block;font-size:13px;margin:0 0 20px;width:704px !important;height:30px;padding-left:7px;border-radius:6px;border:2px solid #aaaaaa;outline:none;color:#555555;background:#eeeeee}#form .input-block select{width:715px !important}#form .input-block input:hover,#form .input-block select:hover,#form .input-block textarea:hover{border:2px solid #cccccc;background:#efefef}#form .input-block input:focus{border:2px solid #97d7ff;color:#333333;background:white}#form .input-block textarea{height:200px}#form .input-block textarea:focus{border:2px solid #97d7ff;color:#333333;background:white}#form .input-block select{margin:0 0 20px}#form .input-block select:focus{border:2px solid #97d7ff;color:#333333;background:white}#form .input-button input{border:0;color:white;display:block;font-size:12px;font-weight:bold;background-color:#3f4a6b;background-image:linear-gradient(top, #3f4a6b,#2c344b);background-image:-moz-linear-gradient(top, #3f4a6b, #2c344b);background-image:-webkit-gradient(linear, left top, left bottom, color-stop(0, #3f4a6b), color-stop(1, #2c344b));background-image:-o-linear-gradient(top, #3f4a6b, #2c344b);filter:progid:DXImageTransform.Microsoft.gradient(startColorstr='#3f4a6b', endColorstr='#2c344b');-ms-filter:"progid:DXImageTransform.Microsoft.gradient(startColorstr='#3f4a6b', endColorstr='#2c344b')";-pie-background:linear-gradient(#3f4a6b,#2c344b);font:bold 12px Arial,"Times New Roman",sans-serf;line-height:12px;text-shadow:-1px -1px 1px rgba(0,0,0,0.5);-webkit-text-shadow:-1px -1px 1px rgba(0,0,0,0.5);-moz-text-shadow:-1px -1px 1px rgba(0,0,0,0.5);border-radius:5px;-webkit-border-radius:5px;-moz-border-radius:5px;-k-border-radius:5px;-o-border-radius:5px;color:#fff;padding:4px 6px;text-decoration:none;border:1px solid #191e2b;padding:20px;cursor:pointer}#form .input-button input#email_submit{position:absolute;left:0;right:0}#form .input-button input#email_submit_modal{position:absolute;left:10px !important;right:10px !important;width:680px}#form .input-button input:hover,#form .input-button input:active{background-color:#2c344b;background-image:linear-gradient(top, #2c344b,#3f4a6b);background-image:-moz-linear-gradient(top, #2c344b, #3f4a6b);background-image:-webkit-gradient(linear, left top, left bottom, color-stop(0, #2c344b), color-stop(1, #3f4a6b));background-image:-o-linear-gradient(top, #2c344b, #3f4a6b);filter:progid:DXImageTransform.Microsoft.gradient(startColorstr='#2c344b', endColorstr='#3f4a6b');-ms-filter:"progid:DXImageTransform.Microsoft.gradient(startColorstr='#2c344b', endColorstr='#3f4a6b')";-pie-background:linear-gradient(#2c344b,#3f4a6b)}#form .input-button .disabled{background-color:#f3f2f3;background-image:linear-gradient(top, #f3f2f3,#b1b1b1);background-image:-moz-linear-gradient(top, #f3f2f3, #b1b1b1);background-image:-webkit-gradient(linear, left top, left bottom, color-stop(0, #f3f2f3), color-stop(1, #b1b1b1));background-image:-o-linear-gradient(top, #f3f2f3, #b1b1b1);filter:progid:DXImageTransform.Microsoft.gradient(startColorstr='#f3f2f3', endColorstr='#b1b1b1');-ms-filter:"progid:DXImageTransform.Microsoft.gradient(startColorstr='#f3f2f3', endColorstr='#b1b1b1')";-pie-background:linear-gradient(#f3f2f3,#b1b1b1)}#form .input-button img{display:none;margin:7px 0 0 5px;position:absolute}#form label.invalid{color:red;display:inline-block;margin:-20px 0 20px 0}#email_submit_spinner{position:relative !important;float:right;right:20px;top:15px}#paginate_block{margin:0;position:auto;text-align:center;width:100%}#paginate_block .pagination{background-color:white;height:auto;margin:0;padding-top:0;position:auto;width:auto}#paginate_block .current{background-color:#dddddd;border:1px solid #cccccc;padding:4px;-moz-border-radius:4px;-webkit-border-radius:4px}.footer h3{color:#92AEFA !important;letter-spacing:0 !important}.footer h3 a{color:#92AEFA !important}.footer h3 a:link,.footer h3 a:visited,.footer h3 a:active{color:#92AEFA !important}.support-search-small{position:absolute;right:0;top:3px;width:230px}.support-search-small div{position:relative}.support-search-small #support-search-submit{border:0;cursor:pointer;height:18px;line-height:900px;overflow:hidden;position:absolute;right:0px;text-indent:900px;top:9px;width:21px}.support-search-small #q{border:0;border:1px solid #cccccc;color:black;font-size:13px;font-weight:bold;height:auto;margin-left:0;margin-top:0;padding:7px 30px 7px 5px;width:195px;outline:none;outline-width:0;-moz-border-radius:4px;-webkit-border-radius:4px}html{min-width:1066px !important;min-height:600px !important;margin:0 auto !important;position:relative !important;height:100%}html,body{height:100%}ul{margin:0;padding:0}ul li{margin:0}h1{background:url(http://sc-img.s3.amazonaws.com/homepage/img/support.png) no-repeat left bottom !important;width:980px !important;margin:0 auto 0 auto !important;padding-top:25px !important;position:relative}.content ul li p{padding-bottom:10px !important;font-size:13px !important;line-height:18px !important}.content ul li p strong{display:block}li.topic:hover a{color:#2c344b !important}li.topic a{font-size:19px}li.topic a:hover{text-decoration:none !important}#company-support-portal a:link,#company-support-portal a:visited,#company-support-portal a:active{color:#4f7797;text-decoration:none;font-weight:bold}#company-support-portal a:hover{text-decoration:underline}#breadcrumbs{font:12px Arial, Helvetica, Geneva, sans-serif}#breadcrumbs a{color:#608aa3;font-weight:bold;text-decoration:none}#breadcrumbs a:hover{text-decoration:underline}div.meta{margin-bottom:10px !important;margin-top:-4px !important;font-size:14px !important;font-family:"Lato", serif;font-weight:normal !important;font-style:italic;color:#9b9b9b}div.title h3{color:#027797;text-decoration:none;border-style:none;display:block;font:bold 24px Arial, Helvetica, Geneva, sans-serif;letter-spacing:-1px}h5{font:italic 15px "Georgia", "Times New Roman", "Times", serif;color:#444444}h3{padding-bottom:6px !important}h4{font-size:18px;color:#2c344b;margin-bottom:6px;font-style:normal;font-weight:normal}#content-wrapper{padding:10px;width:1000px;margin:0 auto}.pickup_tickets{display:none !important;width:148px;height:60px;position:absolute;top:0;right:0}.topbar_contact{position:absolute;top:2px;right:10px;padding:10px 20px 12px 0;border-right:1px solid #5f6269;height:36px;color:#eeeeee;text-align:right}.topbar_contact a{color:white;text-decoration:none !important}.topbar_contact a .email{font-family:arial;font-size:11px;line-height:18px;padding-left:20px;background:url("http://www.showclix.com/css/images/content/contact_email.gif") no-repeat center left;margin:0;color:white;text-decoration:none !important}.topbar_contact .phone{font-family:georgia;font-size:14px;display:block;margin:0}#company-header{background:url("http://sc-img.s3.amazonaws.com/homepage/img/black-bg.png") repeat-x 0 -21px;height:217px;min-width:980px}#company-header h1{background:url("") repeat-x 0 -16px;width:100%;height:61px}#company-header h1 a{display:block;float:left;width:280px;background:url("") no-repeat left;height:60px;overflow:hidden;text-indent:-9999px;font-size:0;margin-left:12px}#header_bottom{height:16px;width:100%;background:url("") top center repeat-x;position:relative;top:-10px}#question-mask{font:bold 22px Arial,"Times New Roman",sans-serf;line-height:22px;color:#454545;letter-spacing:-0.04em;position:absolute;top:24px;left:25px}div.outer{background:url("") no-repeat center;padding:40px;width:990px;margin:0 auto;height:68px}#support-search-submit{cursor:pointer;color:white;text-shadow:0 1px 0 rgba(0,0,0,0.5);-webkit-text-shadow:0 1px 0 rgba(0,0,0,0.5);-moz-text-shadow:0 1px 0 rgba(0,0,0,0.5);border-radius:5px;-webkit-border-radius:5px;-moz-border-radius:5px;-k-border-radius:5px;-o-border-radius:5px;font:bold 14px Arial,"Times New Roman",sans-serf;line-height:14px;border:2px solid #2e4d6e;position:relative;top:-43px;right:7px;padding:10px;float:right;background-color:#3d6692;background-image:-webkit-gradient(linear, 0 0, 100% 100%, color-stop(0.25, rgba(255,255,255,0)), color-stop(0.25, transparent), color-stop(0.5, transparent), color-stop(0.5, rgba(255,255,255,0)), color-stop(0.75, rgba(255,255,255,0)), color-stop(0.75, transparent), to(transparent));background-image:-moz-linear-gradient(-45deg, rgba(255,255,255,0) 25%, transparent 25%, transparent 50%, rgba(255,255,255,0) 50%, rgba(255,255,255,0) 75%, transparent 75%, transparent);background-image:-o-linear-gradient(-45deg, rgba(255,255,255,0) 25%, transparent 25%, transparent 50%, rgba(255,255,255,0) 50%, rgba(255,255,255,0) 75%, transparent 75%, transparent);background-image:linear-gradient(-45deg, rgba(255,255,255,0) 25%,transparent 25%,transparent 50%,rgba(255,255,255,0) 50%,rgba(255,255,255,0) 75%,transparent 75%,transparent);-webkit-background-size:20px 20px;-moz-background-size:20px 20px;background-size:20px 20px}#support-search-submit:hover{background-color:#97d7ff;color:#2c344b;border:2px solid #64c3ff;text-shadow:0 1px 0 #fff;-webkit-text-shadow:0 1px 0 #fff;-moz-text-shadow:0 1px 0 #fff}div.search_inner{border-radius:15px;-webkit-border-radius:15px;-moz-border-radius:15px;-k-border-radius:15px;-o-border-radius:15px;padding:9px 10px 9px 9px;background:rgba(0,0,0,0.3);float:left;height:51px;width:960px;margin:0 auto;position:absolute}div.search_inner.inner_select{background:#4098DB !important}div.search_inner input#q{border-radius:9px;-webkit-border-radius:9px;-moz-border-radius:9px;-k-border-radius:9px;-o-border-radius:9px;font:bold 22px Arial,"Times New Roman",sans-serf;line-height:22px;box-shadow:inset 0 2px 0 #4f525a;-webkit-box-shadow:inset 0 2px 0 #4f525a;-moz-box-shadow:inset 0 2px 0 #4f525a;padding:10px;outline:none !important;border:none !important;background:white;color:#454545;letter-spacing:-0.04em;width:940px;height:30px}div.search_inner input#q:focus{outline:none !important}.article-autocomplete-subject{display:block;margin-bottom:5px;color:#3974c5 !important;font:10pt !important}.KbArticle:hover{color:#2c344b;background-color:#97d7ff}.ui-autocomplete{border-radius:6px;-webkit-border-radius:6px;-moz-border-radius:6px;-k-border-radius:6px;-o-border-radius:6px}.ui-autocomplete .article-autocomplete-body{display:block;font-size:12px;line-height:18px;color:#5b6064}.article-autocomplete-body{color:#5b6064 !important;font:10pt !important;white-space:nowrap;text-overflow:ellipsis;-o-text-overflow:ellipsis;-icab-text-overflow:ellipsis;-khtml-text-overflow:ellipsis;-moz-text-overflow:ellipsis;-webkit-text-overflow:ellipsis;overflow:hidden !important}#results_string{font:bold 12px "Arial", sans-serif !important}.pagination{font:bold 12px "Arial", sans-serif !important}.pagination .current{padding:6px 10px !important}.pagination a{padding:6px 10px}.pagination .next_page,.pagination .prev_page{padding:0 !important}.pagination .disabled{color:#aaaaaa}#search-results .meta{display:none !important}a span.KbArticle{background:white;padding:7px !important;font:normal 8px/16px "Arial",sans-serif !important;border-bottom:1px solid #dddddd}a.ui-state-hover span{background-color:#97d7ff}.dashboard ul{padding:0 !important;margin:0 !important}div.dashboard h3{font:bold 19px Arial, Helvetica, Geneva, sans-serif;color:#2c344b}div.content-column{width:50%;float:left}div.content-column h2{display:block;color:#000!important;font-size:20px;padding-bottom:13px;border-bottom:1px solid #dddddd;margin-top:10px;margin-bottom:12px;margin-right:17px}div.content-column h2:hover{color:#2c344b!important}div.content-column ul.seller_topic,div.content-column ul.holder_topic{overflow:hidden}div.content-column ul.seller_topic li.topic,div.content-column ul.holder_topic li.topic{display:block;width:325px;color:#444!important;font:bold 18px Arial, Helvetica, Geneva, sans-serif;letter-spacing:0.03em;padding:0!important;border-radius:6px;-webkit-border-radius:6px;-moz-border-radius:6px;-k-border-radius:6px;-o-border-radius:6px;border:none !important;margin:0!important;float:left}div.content-column ul.seller_topic li.topic a,div.content-column ul.holder_topic li.topic a{display:block;height:26px;color:#027797!important;line-height:26px;margin-bottom:5px}div.content-column ul.seller_topic li.topic a:hover,div.content-column ul.holder_topic li.topic a:hover{color:#0291b9!important}div.content-column ul.seller_topic li.topic a span.icon,div.content-column ul.holder_topic li.topic a span.icon{display:block;position:relative;background:url("http://s3.amazonaws.com/sc-img/assistly/assistly_icons.png") no-repeat;width:30px;height:26px;margin:0!important;margin-right:10px!important;float:left}div.content-column ul.seller_topic li.topic ul,div.content-column ul.holder_topic li.topic ul{margin-left:40px!important;margin-bottom:40px!important}div.content-column ul.seller_topic li.topic ul li.article,div.content-column ul.holder_topic li.topic ul li.article{display:block;background-color:#FFF!important;padding:0!important;margin-bottom:0!important}div.content-column ul.seller_topic li.topic ul li.article h4,div.content-column ul.holder_topic li.topic ul li.article h4{margin-bottom:0!important}div.content-column ul.seller_topic li.topic ul li.article h4 a,div.content-column ul.holder_topic li.topic ul li.article h4 a{width:auto!important;color:#444!important;font-weight:normal!important}div.content-column ul.seller_topic li.topic ul li.article h4 a:hover,div.content-column ul.holder_topic li.topic ul li.article h4 a:hover{color:#0291b9!important}div.content-column ul.seller_topic li.topic ul li.article h4 a span,div.content-column ul.holder_topic li.topic ul li.article h4 a span{font-size:.75em}div.content-column ul.seller_topic li.topic ul li.article.view-all a,div.content-column ul.holder_topic li.topic ul li.article.view-all a{color:#027797!important;margin-top:5px!important}div.content-column ul.seller_topic li.topic ul li.article.view-all a:hover,div.content-column ul.holder_topic li.topic ul li.article.view-all a:hover{color:#0291b9!important}div.content-column ul.seller_topic li.topic ul li.article.view-all a span,div.content-column ul.holder_topic li.topic ul li.article.view-all a span{font-size:.7em}.topic31772 a span.icon,.topic354728 a span.icon{background-position:0 0 !important;top:2px}.topic31773 a span.icon{background-position:-377.4px 0 !important;top:1px}.topic31450 a span.icon{background-position:-409px 0 !important;top:0}.topic29691 a span.icon{background-position:-163px 0 !important;top:0}.topic29692 a span.icon{background-position:-199px 0 !important;top:-2px}.topic29697 a span.icon{background-position:-266px 0 !important;top:2px}.topic29698 a span.icon{background-position:-303px 0 !important;top:0}.topic31295 a span.icon{background-position:-30px 0 !important;top:0}.topic29699 a span.icon{background-position:-342px 0 !important;top:3px}.topic29693 a span.icon{background-position:-233px 0 !important;top:1px}.topic31771 a span.icon{background-position:-378px 0 !important;top:0}.topic31774 a span.icon{background-position:-129px 0 !important;top:0}.topic31775 a span.icon{background-position:-62px 0 !important;top:-4px}.topic48032 a span.icon{background-position:-440px 0 !important;top:-3px}.topic86195 a span.icon{background-position:-466px 0 !important;top:-2px}.topic303409 a span.icon{background-position:-496px 0 !important;top:0}.topic87602 a span.icon{background-position:-526px 0 !important;top:0}.topic98243 a span.icon{background-position:-556px 0 !important;top:1px}div.support-body h3{font:bold 20px Arial,"Times New Roman",sans-serf;line-height:20px;letter-spacing:0;padding-bottom:13px;margin-right:17px;color:#2c344b}div.support-body p{margin:5px 0;font:normal 12px Arial,"Times New Roman",sans-serf;line-height:20px;color:#333333}#rate_article{position:relative;font-family:"Arial", "Helvetica", sans-serif;font-size:11px;font-weight:bold}#rate_article span#helpful{width:300px;position:absolute;display:inline-block;left:0px !important;top:-3px;font-family:"Arial", "Helvetica", sans-serif;font-size:11px;font-weight:bold}#rate_article .rate-link-down{float:left;position:absolute;left:190px}#rate_article .rate-link-down a{background:url("http://assets1.assistly.com/images/cancel.png") no-repeat 0 0;border:none !important}#rate_article div{display:inline-block !important;width:60px;padding-left:10px;position:absolute;left:165px}#rate_article div a{background:url("http://assets3.assistly.com/images/accept.png") no-repeat 0 0;display:inline-block !important;width:16px;height:16px;border:0px;position:relative;top:-3px}.articles li p{font:normal 12px Arial,"Times New Roman",sans-serf;line-height:10px;width:680px !important;white-space:nowrap;text-overflow:ellipsis;-o-text-overflow:ellipsis;-icab-text-overflow:ellipsis;-khtml-text-overflow:ellipsis;-moz-text-overflow:ellipsis;-webkit-text-overflow:ellipsis;overflow:hidden !important}#support-main .support-body{border:none;box-shadow:none !important;-webkit-box-shadow:none !important;-moz-box-shadow:none !important}.article h4 a{font-family:Arial, Helvetica, Geneva, sans-serif;color:#027797}div.title{border:none !important;margin-bottom:0 !important;padding-bottom:10px !important;padding-top:10px !important}div.title h3{color:#027797;font:bold 18px Arial, Helvetica, Geneva, sans-serif;text-decoration:none;border-style:none;display:block}#company-header{background-position:center -49px}.ui-autocomplete a:hover{text-decoration:none !important}li.ui-menu-item span{background:transparent !important}#support-main .content{padding:0px 0 20px 0 !important}#support-main .content p{margin-bottom:10px;font:normal 12px Arial,"Times New Roman",sans-serf;line-height:20px;color:#333}.infobox{background:#efefef;box-shadow:#fff 0 0 2px;-webkit-box-shadow:#fff 0 0 2px;-moz-box-shadow:#fff 0 0 2px;border:3px solid #5f5f5f;padding:20px;border-radius:6px;margin-bottom:15px}.infobox p{margin-bottom:0 !important}.infobox h3{border:none !important;margin-bottom:4px !important;color:#333 !important}.ui-autocomplete{border:1px solid silver;width:953px !important;position:absolute;overflow:hidden;margin:0 auto !important;list-style:none;margin-top:-10px;border-radius:3px;-webkit-border-radius:3px;-moz-border-radius:3px;-k-border-radius:3px;-o-border-radius:3px;box-shadow:rgba(0,0,0,0.2) 2px 0 1px;-webkit-box-shadow:rgba(0,0,0,0.2) 2px 0 1px;-moz-box-shadow:rgba(0,0,0,0.2) 2px 0 1px;background-color:white}ul.seller_topic li,ul.holder_topic li{font:bold 20px Arial, "Times New Roman", Times, serif !important}div#toggle h3{color:#027797;text-decoration:none;border-style:none;display:block;font:bold 24px Arial, Helvetica, Geneva, sans-serif;letter-spacing:-1px;margin-bottom:0;padding-bottom:0}div#toggle a{display:none}div#toggle span{font-family:"Lato", serif;font-weight:normal !important;font-style:italic;color:#9b9b9b;display:block;margin-bottom:15px;padding-bottom:15px}.thankyou{font-family:"Arial", "Helvetica", sans-serif;font-size:11px;font-weight:bold}#support-side{width:270px}#support-side .contact_image img{float:left;border-radius:6px;-webkit-border-radius:6px;-moz-border-radius:6px;-k-border-radius:6px;-o-border-radius:6px;margin-right:15px}#support-side .contact_details p{font:12px/17px Arial,Helvetica,Geneva,sans-serif;color:#2c344b}#support-side .contact_details em{font-weight:bold}#support-side .contact_details span{text-align:left;display:block}#support-side .contact_details strong{display:block;margin-top:21px;text-align:center;font-weight:bold;font-size:15px}.load_topics{display:none}#support-side .content{width:227px;float:left !important;border-radius:6px;-webkit-border-radius:6px;-moz-border-radius:6px;-k-border-radius:6px;-o-border-radius:6px;box-shadow:0 2px 0 #ddd;-webkit-box-shadow:0 2px 0 #ddd;-moz-box-shadow:0 2px 0 #ddd;background:#eeeeee !important;border:1px solid #dddddd;font-family:Arial, Helvetica, Geneva, sans-serif;margin-top:10px;padding:20px}#support-side .content h3{font:normal 18px "Lato";color:#2c344b;margin:0 0 10px 0}#support-side .content h3#side_twitter{padding-left:40px !important;padding-top:3px;padding-bottom:11px;text-spacing:0 !important}#support-side .content h3#email_header{margin-top:20px;text-spacing:0 !important}#support-side .content h3#side_contact_us{padding-left:40px;padding-top:3px;padding-bottom:11px;text-spacing:0 !important}#support-side .content ul li{font-size:13px}#support-side .content ul li a{font-weight:normal !important}#support-side .content ul .tweet_time a{font-family:"Lato", sans-serif;font-weight:normal;font-style:italic}.article-content{font:12px/21px Arial,Helvetica,Geneva,sans-serif;color:#333333}.article-content img{border:1px solid #979797;border-radius:8px;-webkit-border-radius:8px;-moz-border-radius:8px;-k-border-radius:8px;-o-border-radius:8px}.article-content em{font-style:italic !important;color:#555555 !important}.article-content strong{font-weight:bold}.article-content h1{color:#007797;font-size:16px;margin:0 !important;padding:16px 0 4px}.article-content ul{margin:0 !important;padding:0 !important}.article-content ul li{padding-left:27px;background:url("http://s3.amazonaws.com/sc-img/assistly/bullet_black.png") no-repeat 0 2px}.article-content ul li.article div.meta{display:none !important}#support-main .support-body{padding-right:284px;background:white}#support-side .content ul li.contact_title{font-weight:bold;padding-top:7px;padding-bottom:1px}#support-side .content a:hover{text-decoration:underline !important}li.article{padding-left:0 !important;background-color:#eeeeee;padding:10px !important;border-radius:6px;-webkit-border-radius:6px;-moz-border-radius:6px;-k-border-radius:6px;-o-border-radius:6px;margin-bottom:10px !important;cursor:pointer}li.article:nth-child(2n+2){background-color:white}li.article:hover{background-color:#97d7ff !important}li.article:hover p{color:#2c344b !important}li.article a{margin-bottom:0 !important;width:680px !important;white-space:nowrap;text-overflow:ellipsis;-o-text-overflow:ellipsis;-icab-text-overflow:ellipsis;-khtml-text-overflow:ellipsis;-moz-text-overflow:ellipsis;-webkit-text-overflow:ellipsis;overflow:hidden !important;display:block}li.article h4 a:hover{text-decoration:none !important}#toggle{position:relative}#toggle.topic div#content_icon{background:url("http://s3.amazonaws.com/sc-img/assistly/assistly_icons.png") "";width:30px !important;height:30px !important;position:absolute;left:0;top:63px}#toggle h3{padding-left:40px;color:#4f7797 !important}.topic .icon{background:url("http://s3.amazonaws.com/sc-img/assistly/assistly_icons.png") no-repeat;width:30px;height:30px;float:left;margin-bottom:23px;margin-right:12px;margin-left:6px}h3{color:#4f7797;text-decoration:none;border-style:none;display:block;font:bold 24px Arial, Helvetica, Geneva, sans-serif;letter-spacing:-1px}span.label{padding:5px 5px 5px 0;font-family:Arial;font-weight:bold;font-size:12px;color:#2c344b !important}span.label span{color:#aaaaaa !important}label.invalid{display:block;background:#fe1e5a;color:white !important;padding:5px 5px;font-family:Arial;font-weight:bold;font-size:12px;border-radius:4px;-webkit-border-radius:4px;-moz-border-radius:4px;-k-border-radius:4px;-o-border-radius:4px;position:relative;top:4px}#modal div.inner.articles div.main h1{font:italic 31px Georgia, "Times New Roman", Times, serif;color:#2c344b}#modal div.inner.articles div.main p.subheader{font-style:italic}#support_ticket_btn{background-color:#3d6692;background-image:linear-gradient(top, #3d6692,#26405c);background-image:-moz-linear-gradient(top, #3d6692, #26405c);background-image:-webkit-gradient(linear, left top, left bottom, color-stop(0, #3d6692), color-stop(1, #26405c));background-image:-o-linear-gradient(top, #3d6692, #26405c);filter:progid:DXImageTransform.Microsoft.gradient(startColorstr='#3d6692', endColorstr='#26405c');-ms-filter:"progid:DXImageTransform.Microsoft.gradient(startColorstr='#3d6692', endColorstr='#26405c')";-pie-background:linear-gradient(#3d6692,#26405c);box-shadow:inset 0 1px 0 rgba(255,255,255,0.3),inset 0 -1px 0 #333;-webkit-box-shadow:inset 0 1px 0 rgba(255,255,255,0.3),inset 0 -1px 0 #333;-moz-box-shadow:inset 0 1px 0 rgba(255,255,255,0.3),inset 0 -1px 0 #333;text-shadow:0 1px 0 #333;-webkit-text-shadow:0 1px 0 #333;-moz-text-shadow:0 1px 0 #333;border-radius:5px;-webkit-border-radius:5px;-moz-border-radius:5px;-k-border-radius:5px;-o-border-radius:5px;color:#DDD !important;text-decoration:none;font-family:'Arial';font-size:20px !important;display:block;text-align:center;padding:30px 0}#support_ticket_btn:hover{background-color:#26405c;background-image:linear-gradient(top, #26405c,#26405c);background-image:-moz-linear-gradient(top, #26405c, #26405c);background-image:-webkit-gradient(linear, left top, left bottom, color-stop(0, #26405c), color-stop(1, #26405c));background-image:-o-linear-gradient(top, #26405c, #26405c);filter:progid:DXImageTransform.Microsoft.gradient(startColorstr='#26405c', endColorstr='#26405c');-ms-filter:"progid:DXImageTransform.Microsoft.gradient(startColorstr='#26405c', endColorstr='#26405c')";-pie-background:linear-gradient(#26405c,#26405c)}h4.sent{padding:15px;border-radius:6px;-webkit-border-radius:6px;-moz-border-radius:6px;-k-border-radius:6px;-o-border-radius:6px;border:4px solid #2c344b;display:block;font:bold 13px Arial,"Times New Roman",sans-serf;line-height:13px;text-align:center;background-color:#97d7ff;background-image:-webkit-gradient(linear, 0 0, 100% 100%, color-stop(0.25, rgba(255,255,255,0)), color-stop(0.25, transparent), color-stop(0.5, transparent), color-stop(0.5, rgba(255,255,255,0)), color-stop(0.75, rgba(255,255,255,0)), color-stop(0.75, transparent), to(transparent));background-image:-moz-linear-gradient(-45deg, rgba(255,255,255,0) 25%, transparent 25%, transparent 50%, rgba(255,255,255,0) 50%, rgba(255,255,255,0) 75%, transparent 75%, transparent);background-image:-o-linear-gradient(-45deg, rgba(255,255,255,0) 25%, transparent 25%, transparent 50%, rgba(255,255,255,0) 50%, rgba(255,255,255,0) 75%, transparent 75%, transparent);background-image:linear-gradient(-45deg, rgba(255,255,255,0) 25%,transparent 25%,transparent 50%,rgba(255,255,255,0) 50%,rgba(255,255,255,0) 75%,transparent 75%,transparent);-webkit-background-size:15px 15px;-moz-background-size:15px 15px;background-size:15px 15px}h4.sent strong{font:italic bold 16px "Georgia"}h4{color:#4f7797;font:normal 15px "Arial", "Helvetica Neue", sans-serif}.article-content pre,.article-content code{background:#eeeeee;padding:5px;border:1px solid #dddddd;border-radius:5px;-webkit-border-radius:5px;-moz-border-radius:5px;-k-border-radius:5px;-o-border-radius:5px}.article-content h1,.article-content h2,.article-content h3,.article-content h4,.article-content h5,.article-content h6{margin:0 !important;padding:5px 0 !important;display:block !important}.article-content h1{font:bold 22px "Arial", "Helvetica Neue", sans-serif}.article-content h2{font:italic 15px "Georgia", "Times New Roman", "Times", serif;color:#444444}.article-content h3{border:none !important}.article-content h4{color:#4f7797;font:normal 15px "Arial", "Helvetica Neue", sans-serif}.article-content h5{font:italic 14px "Georgia", "Times New Roman", "Times", serif;color:#333333}.article-content h6{font:italic 12px/20px "Georgia","Times New Roman","Times",serif;color:#aaaaaa}.article-content strong,.article-content b{color:#333333;font-weight:bold}.article-content em,.article-content i{font-style:italic !important;color:#555555 !important}.article-content u,.article-content ins{text-decoration:underline !important}.article-content strike,.article-content del,.article-content s{text-decoration:line-through}.article-content p{margin:5px 0;color:#333333}.article-content a{color:#4f7797;text-decoration:none;font-weight:bold}.article-content a:link{color:#4f7797;text-decoration:none;font-weight:bold}.article-content a:hover{text-decoration:underline}.article-content q{font-style:italic;font-weight:bold}.article-content blockquote{margin:10px;font:normal italic 14px "Georgia", "Times New Roman", "Times", serif}