The purpose of emergency planning is to provide the basis for systematic responses to emergencies that threaten an organization and the records and information necessary for continuing operations. Business Continuity and Disaster Recovery Plan for small businesses need effectual strategies to deal with and to recover from disrupting occurrences. Failure to prepare for it can give an otherwise ideal model a theoretical name and spell disaster for those associated with the discharge of its responsibilities. The California Specialized Training Institute (CSTI) provides training in all phases of emergency management: preparedness, response, recovery, and mitigation. This policy defines acceptable methods for disaster recovery planning, preparedness, management and mitigation of IT systems and services at Weill Cornell Medical College. Main ContentIn the past, the HCO EOP was commonly (and inaccurately) referred to as the disaster plan. The management structure and methodology that will be used in an emergency, including the organization and operation of the internal HCO Incident Command Post (ICP). Methods for adequately processing and disseminating information during an emergency, including names and contact information for external liaisons and contacts at other HCOs and the jurisdictional level (Tier 3). Guidance on how to develop and release public messages during emergencies, including coordination with the jurisdiction (Tier 3) public information function. The structure of the EOP in emergency management is becoming more standardized, and HCOs should consider conforming to this structured approach. The material developed for the EOP should be formatted for ease of use during response and recovery yet must remain comprehensive.
EOP Base Plan - Provides an understanding of how the organization responds and how it interfaces with the outside environment during response. The approach to emergency preparedness and response for these Tier 1 assets can be relatively simple.
Where to obtain information on whether public health emergency powers have been invoked, allowing release of private patient information, and other deviations from standard medical practice. All the preparation in the world will not matter if you do not also plan out the specific course of action you will take when a disaster strikes. Fortunately, this has begun to change as the EOP evolves into a guide to address less overwhelming emergencies and hazard threats. Figure 2-1 provides a synopsis of the EOP structure demonstrated in the National Response Plan (NRP)[8] and the example below provides an EOP structure and format specifically for HCOs. However, these entities may find themselves, during a major incident, compelled to participate in the community response beyond simply referring patients to a hospital or closing down their clinical operations.
The organizing body must have the ability to manage ongoing EMP activities and, during response, to perform incident management processes, such as incident action planning and disseminating information to its participants. Survival also means maintaining the competitive position and financial stability of an organization immediately following and continuing long after an emergency.


For early response activities, the EOP uses operational checklists (or job action sheets) for designated functions. The most effective way to combat these destructive elements is to have a clear, comprehensive, well-practiced response plan in place.
An emergency management plan is a unique, detailed guide for times of great stress and crisis.
Later stages of response, and initial stages of recovery, should be addressed by a proactive management method that emphasizes documentation of response objectives, strategies, and specific tactics.
The result of the planning process is a written records and information emergency management plan.
Management approves this plan and provides the necessary authority, structure, policies, procedures, and resources to guide the organization through an emergency.
Refer to the sample emergency management plan in the sidebar as you read the following sections. The Components of an Emergency Management Plan Policy Statement Emergency plans should include the policy established in the development process. Responsibilities and Authority The policy statement will describe broad responsibilities of the key personnel. It may also require aggressive action on the part of facility staff (for example, to put out a fire or resolve a medical emergency).
Task Organization Organizational size may dictate that several teams be involved in plan activities. If several teams will be involved, each team and respective member responsibilities should be included in the plan. If citizen or corporate partners are included in the emergency process, list them in the plan. This space is for breaking down, in as much detail as possible, the steps that you, your staff, and youth will take in response to the disaster at hand.
Information Distribution Procedures The emergency plan should explain the methods [by which] employees would communicate if an emergency event occurs. While the on-duty support staff take responsibility for moving youth there and handing out critical supplies, the director (or lead staff person) takes responsibility for turning off the gas, closing exterior doors and windows, and shutting off lights. For example, emergency or vital records and information may be transferred to the requestor via a special color-coded mail pouch. If the facility is no longer habitable, the local or regional evacuation plan comes into play.Below the procedures area is a space to list the critical supplies and resources that the specific disaster scenario demands.
Preparedness Checklist The emergency plan must address specific emergencies and how to handle them. Since there is a possibility that an evacuation will be necessary in the wake of a tornado, this plan calls for distribution of all the facility’s Go-Bags.


It must provide for both major and minor emergencies and should include both site-specific and community-wide events. The first aid kit, if not already in the safe room, would be brought there as well, in addition to extra flashlights and a battery-powered radio for listening to weather updates as they are broadcast.The area below the supplies and resources section is for listing emergency contact information that applies to the specific disaster scenario. Organizations should have a checklist covering each emergency and the steps necessary to prepare for and control the emergency.
For example, a response plan for a medical emergency might list the local fire, rescue squad, and police emergency numbers. Since the only real response to a tornado involves sheltering and riding it out, there is no number listed here.The final area on the form is for detailing the recovery processes that will help return life to normal when the disaster is over. These steps should be continuous or sequential from the preparedness phase to the response phase for each emergency addressed.
The plan should show when an emergency status is upgraded from one phase to the next phase. Recovery Checklist A recovery checklist should also show the continuing steps from the response phase to the recovery phase. The response checklist should indicate brief statements regarding particular activities that should be performed in the recovery phase. Training Programs Employees will not follow the plan properly if they have not been trained how to use it.
A training program outline should be included in the plan to document subjects in which employees have been trained and the frequency the training was administered.
No one plan can account for every possible nuance of every disaster—the best you can hope for is that, by taking the time to anticipate your response, you will be prepared to handle any situation when it arises. But take a few moments now to walk through the fire response plan above.Obviously, the answer to the big question here is evacuation.
Testing Procedures The plan must include goals, objectives, and schedules for conducting exercises or simulations. The first step requires the person responding to the fire to pull the fire alarm, which is the facility’s signal for an immediate building evacuation, the plan for which is referenced in the procedures. Specific types of exercises to be used for the most likely emergencies should also be in the plan. This plan, already designed, specifies who is responsible for gathering needed supplies, what the procedures are for getting to the rally point, and so on.Next, the responder must evaluate the situation. Make additional copies of the disaster response plan template (Appendix H) and begin drafting response plans for each one.



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