BCM Institute Leading global Business Continuity (BC) & Disaster Recovery (D R) Institute. Goh Moh Heng, President of BCM Institute discussing about competency based business continuity management training as part of the Singapore Workplace Development Agency's WSQ programme during the World Continuity Congress (WCC) Singapore 22 April 2014 at Carlton Hotel. Business Continuity Planning Process Diagram - Text VersionWhen business is disrupted, it can cost money. Business Continuity Management (BCM) provides organisations with the capability to respond to and cope with disruptions to their business. Prioritise recovery of the organisation's business processes to achieve optimal allocation of resources focusing on protecting revenue and containing costs. The phases take an organisation from prioritising core business processes and developing recovery strategies, through to creating and testing the plans for each critical business unit. Losing business records or simply being "down" without access to vital customer and invoicing information can make a challenging economic climate impossible to manage through. Once all worksheets are completed, the worksheets can be tabulated to summarize:the operational and financial impacts resulting from the loss of individual business functions and processthe point in time when loss of a function or process would result in the identified business impactsThose functions or processes with the highest potential operational and financial impacts become priorities for restoration. The Business Continuity Resource Requirements worksheet should be completed by business function and process managers.


Meetings with individual managers should be held to clarify information and obtain missing information.After all worksheets have been completed and validated, the priorities for restoration of business processes should be identified.
This information will be used to develop recovery strategies.Recovery StrategiesIf a facility is damaged, production machinery breaks down, a supplier fails to deliver or information technology is disrupted, business is impacted and the financial losses can begin to grow.
Equipping converted space with furnishings, equipment, power, connectivity and other resources would be required to meet the needs of workers.Partnership or reciprocal agreements can be arranged with other businesses or organizations that can support each other in the event of a disaster.
Section of the DHS it is accountable for developing business continuity management strategies the worst possible scenarios and how they might strategy to providing. Examples of risks due to internal operations include malfunction of critical manufacturing processes, failure of Information Technology (IT) systems and fire which destroys plant facilities.
The speed with which modern business is transacted means that a disruption of only a few hours could have a sizeable impact on the profitability, reputation and long-term viability of an organisation.
Therefore, recovery strategies for information technology should be developed so technology can be restored in time to meet the needs of the business. Completed worksheets are used to determine the resource requirements for recovery strategies.Following an incident that disrupts business operations, resources will be needed to carry out recovery strategies and to restore normal business operations.
Recovery strategies are alternate means to restore business operations to a minimum acceptable level following a business disruption and are prioritized by the recovery time objectives (RTO) developed during the business impact analysis.Recovery strategies require resources including people, facilities, equipment, materials and information technology.


Periodic review of the agreement is needed to determine if there is a change in the ability of each party to support the other.There are many vendors that support business continuity and information technology recovery strategies. Tests and exercises expose probable errors and omissions in carrying out the established plan.
More importantly, during this current economic downturn, businesses are already feeling the pressure of significant revenue declines, disappearing profits and tightening cash flow. The worksheet should be completed by business function and process managers with sufficient knowledge of the business. External suppliers can provide a full business environment including office space and live data centers ready to be occupied. Staff with in-depth knowledge of business functions and processes are in the best position to determine what will work.




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