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Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Ripoff Report protects consumers first amendment right to free speech Report: #45070 Report - Rebuttal - Arbitrate Arbitrate Remove Reports? This Rip off Report is related to a company ABC Auto, aka Superior Finance sales and leasing, who also deal on EBAY motor auctions under the user name Sabrinacars. I spoke to Steve Geer (Lawton ?) one of the partners in ABC Auto prior to the end of the auction and questioned him specifically on the condition of the vehicle. I purchased the vehicle without a buyer inspection and paid to have it shipped to me in Alabama. He said they would supply mats and pay for a new battery but he knew nothing about the air or leather seat. I emailed them repeatedly stating I would accept $500 as full re-imbursement for the undisclosed problems with the vehicle, accepting some responsibility myself for failing to have the vehicle inspected and trusting ABC Auto and Steve to do the right thing, and provide me with a vehicle that matched their description. This Rip off Report is to warn other users of this dealers actions and to advise that if anyone is even remotely planning to purchase or bid on their vehicles thru EBAY or other means that they take all actions to ensure the vehicle is as described. Home File a Report Consumer Resources Search Link to Ripoff Report Customer Support for Technical Issues General Questions and Suggestions Privacy Policy Terms of Service FAQ About Us Why Ripoff Report will not release author information!
How those businesses take care of those complaints is what separates good businesses from bad businesses.
He informed me it was excellent no marks or dings and absolutely everything on the vehicle was in perfect working order.


The shipping truck driver informed me that ABC Auto had fitted the battery when he was picking up the Jeep. After 60 days of trying to resolve this situation amicably they agreed fault (I have the emails) and said they would send the check overnight. Better to insist on an inspection even after the auction end and discover the discrepancies in their description than to be lumbered with $2000 of extra expense for your vehicle. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. This report is in relation to a motor vehicle I purchased from ABC Auto through their EBAY auctions.
I asked about buyer inspection and Steve informed me that a mechanic had checked the vehicle thoroughly and it needed absolutely nothing, and I would be wasting my money.
That was on the 4th Feb, and I believe they where just stalling because I stated that I would file this report.
To take a phrase from their description Everything works perfectly and there is nothing this Jeep needs except a new owner (see copy of EBAY description).
I had not driven the vehicle until this date as it was a surprise Christmas gift for my wife and I had been leaving it at my place of work.
It took me two weeks to get Steve to reply to my emails (see attached), This was after the Christmas and New Year holidays. I have also filed a dispute with EBAY SquareTraders and will update my report with the outcome of that action when I receive a response.


The auction ended on December 11th 2002, I was the high bidder and entered into a transaction to purchase the vehicle. The exterior of the Jeep looked good, although I noticed that the hood was not sitting flat on one side. I switched on the air and it did not seem to be blowing cold, but it was difficult to tell, as it was a very cold day. It took 45 days for them to send the Title and when I did receive it they had made 5 major errors (see attached title This is from a dealer?). I opened the car to release the hood and immediately noticed there were four tears in the side of the passenger leather seat (photo's available). The Alabama license office would not accept it and I had to get an affidavit signed and witnessed and over-nighted back to Florida. On opening the hood I could see that the wrong battery had been fitted that was preventing the hood from closing. I contacted ABC Auto, Steve and Pete multiply times throughout this period but no one would return my calls.




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