10 questions to help you choose a facilitator to deliver what you want and not let you down. Building high performing teams requires a structured approach in a safe and fun environment. If you are planning an event and would like to discuss how a facilitator could help you, contact us or give us a call on +44 (0) 121 288 3417.
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CorporateCoach is a free newsletter for senior executives and teams in organisations interested in using coaching to improve corporate performance. The basic idea behind the logical levels is that each level directly affects those lower in the hierarchy. Environment is about the external conditions in which behaviour takes place, and in which we operate. Spirituality is not always included in the logical levels, and might be thought of as a step beyond the others.
You can tell on what level someone is operating by the language they use to discuss a problem or situation. You can help someone to change the level on which they are operating by changing the language to another level. Suppose that a friend of yours is worrying about the way that their child is behaving, and is struggling to find things to do that will help her to manage the child’s behaviour.
On the face of it, these are not wildly different, but they bring the discussion and thinking away from the child’s behaviour, and the adult behaviour in response (naughty steps, grounding, punishments, reward and so on), onto a different level. It is often said that feedback should be at the behavioural level: that you should only ever comment on behaviour, and not on the values or beliefs that underlie it. However, when you think about changing behaviour, in the light of the logical levels, it becomes clear that without considering the underlying values, it may be impossible to change.


Suppose that you have consistently received feedback that you need to do more presentations and public speaking. Our eBooks are ideal for new and experienced leaders and are full of easy-to-follow practical information to help you to develop your leadership skills. Like so many of the most useful tools in management and leadership, the Logical Levels are extremely simple. The NLP Logical Levels (also known as the logical levels of change, the logical levels of thinking and the neurological levels) are very useful for assisting with or understanding change from an individual, social or organisation point of view. In this 4 part series, I am going to look at the Logical Levels of Change Model developed by Robert Dilts. The model itself is very simple, with five main levels and an optional sixth depending on the context. Level 3: The capabilities level includes the skills and knowledge that direct peoplea€™s behaviour in the environment.
Level 4: The beliefs and values level encompasses those things that are true and important to people within the situation. Level 6: The purpose level is about how people connect to something bigger than themselves.
Bruce HurdThis does not get enough attention, and is so important in understanding how emotion and motivation is created by the logical levels of our language and thoughts!
If you would like to know more about planning an event and choosing a facilitator, download our free 35-page guide: "How to Choose a Facilitator" now. We help identify core issues and make the complex simple, holding the space for you to create your own solutions. They define six levels of thinking or situation: environment, behaviour, capability or competence, beliefs, identity and spirituality, and are usually visualised as a hierarchy (see diagram below).
A person operating at this level will probably be explaining what happened, who was there and so on. A person operating at this level will be describing what they thought and did, and what effect that had.


Competences drive behaviour through a personal strategy, involving skills and their development.
If someone continues to operate on only one level, their problem or situation can easily seem insoluble. Maybe you really hate speaking in public, because you dislike being the centre of attention.
This makes them easy to remember and use on a day-to-day basis, to change the way you think, and perhaps the way others do as well.
They were developed by Robert Dilts and are based on the "neurological levels" proposed by anthropologist Gregory Bateson. They are like a hierarchy with each level connected to the next and influencing each element.
Each level provides different information to help understand the situation or where you may be experiencing difficulty creating change. This is one of the tools that coaches often use to help their clients to think through problems, but it’s equally applicable for individuals at home or at work, especially in leadership positions. It’s going to be hard to change your behaviour until you have addressed this dislike.
Great in terms of motivating under-performers, or solving relationship problems between two colleagues. As an individual or company, what are your capabilities, skills, strategies or action plans?BehavioursWhat?



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