There aren’t a ton of credit card companies out there that I genuinely enjoy supporting, but Amex is definitely one of them. A few months ago, I contested a $30 charge with my Southwest Chase card and I got a phone call from a pushy CS rep who wanted me to go on a 3 way call with the merchant.
Conversely, I’ve challenged a couple transactions on my AMEX Gold card and they have immediately refunded the money. I signed up for my AMEX Gold Personal Card two years ago when they had a 75,000 point sign up bonus and no annual fee for 2 years(those were the days!). Still though, the $175 annual fee was looming so I decided to call in and see if they had any retention promotions. After employing all of these tactics, the rep offered me 7,500 MR points instantly to keep the card and another 5,000 points after I made $500 in purchases. When applying for business credit cards, you generally don’t need to own a thriving and prosperous business.
It’s been almost one year since my sign-up so I called in today and they offered me a $100 statement credit or 10,000 points to keep the card. Readers, have you ever tried calling in to get your AF reduced and if so, what type of offers have you received? He also reminded me to write down the toll free international number from the back of the card and keep it in a separate place in case we lose our card. Yea I think AMEX treats their employees really well because they in turn treat us pretty well. I have TWICE accidentally paid the wrong card off in full via online bill pay because I had different billing addresses for both cards in my old Chase account.
Also, since I’ve had my Amex Blue card since August of 2007, in my August 2012 statement for the Delta card they put a cute notice about thanking me for being a member for five years.
Hey Blake, I could go on for hours about this topic so if you’d like more info feel free to e-mail me.


But many cardholders fail to appreciate that how they spend their rewards is at least as important as how they earn them. Merchandise awards typically return only one cent in value for each point or mile spent, and that is only if you consider the product's full retail price. Cash is valuable, but many reward programs offer minimal value when used for statement credits. There is nothing as devastating as attempting to redeem valuable points or miles only to learn that they have expired. Thankfully, points in bank-operated loyalty programs don't expire the way airline and hotel points and miles can. In the fine print of most credit card agreements is a clause that allows the bank to withhold rewards when customers fail to make payments on time. It is commendable to donate to charity, but our tax laws make it unwise to use points and miles to do so. Cardholders earn points, miles, and cash back that that can be used for award travel or other valuable benefits. When you consider spending your hard-earned points and miles you should never do the following six things if you want to make the most of your plastic points. The products range from kitchen gadgets to high-end electronics, but there is one thing they almost all have in common -- they are a terrible value. In fact, cardholders are getting less than one cent in value for their points and miles when they likely could have purchased the items at a discount and received additional rewards from using their credit card for the transaction. For example, Chase's Sapphire Preferred and Ink Bold cardholders can redeem their Ultimate Rewards points for just one cent each as statement credits.
Every airline and hotel program has its own rules, but retaining a co-branded credit card will usually keep the account active.4. Nevertheless, cardholders need to be aware that unclaimed rewards typically disappear when the account is closed.


So, in addition to incurring late fees, a penalty APR and damaged credit, cardholders can also lose reward points and miles when they miss payments.6. Since you did not pay for credit card rewards, the IRS does not consider their donation to be tax deductible. By understanding how to avoid these pitfalls, cardholders can focus on finding the most rewarding uses for their points and miles. I called to let them know we were traveling outside the country back in May and I mentioned to the rep on the phone that I was concerned a lot of small merchants wouldn’t take the card and he reminded me that if that is the case we could purchase travelers cheques in Euros after we arrived and sent me a list of the banks where we could take care of this.
And other than annual fees, these rewards can be earned without any cost when cardholders avoid interest by paying their balances in full. In contrast, these points and miles can be worth several cents each when used for expensive last-minute flights and luxury travel.2. But those same points are worth 1.25 cents towards travel reservations booked through Chase, or even more when transferred to points or miles with any of 10 different travel partners. So if you are ready to cancel your credit card, make sure to redeem all of your points first.5. Instead, use your points and miles for the most valuable rewards possible and donate the money you saved to the charity of your choice.
Worse, American Express's Membership rewards terms and conditions state that 20,000 points are necessary for a $100 statement credit, so cardmembers who choose this option only receive a half a cent in value for each of their points.3.
In this way, you can still claim the deduction, and your tax savings will allow you to donate even more.



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