Design benchmarking, how to make a birdfeeder out of wood - .

Categories: Wooden Park Bench Plans | Author: admin 18.04.2014

The Dell project team jointly agreed that Design Sojourn was the best consultancy for the job as their proposal was backed by a clear reasoning and design process.
The Dell Experience Design Group in Singapore engaged Design Sojourn to develop a business process methodology, through the use of User-Centered Design techniques, that would allow the Group to communicate the reasoning behind their strategies and design decisions to their senior management in the USA.
Deliverables included interviewing stakeholders and identifying their needs, business process analysis, business process design, and the creation of an extensive set of master benchmarking templates with a consistent visual identity.


The highlight of our activities was applying Design Thinking through a number of in-depth qualitative interviews that identified the needs and operating environment of the team members servicing all Dell lines of businesses.
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