Northern Tool + Equipment, Generators, pressure washers, air compressors, power tools, trailers, heaters, stoves, food processing, go karts, and more!
If you need to return items to us, then a  Returns Authorisation Number (RA) must be obtained from us for each and every return so that we are able to administratively process your return, otherwise we have no means of identifying the items being returned. In the event that any Goods Delivered to you do not correspond with the Goods in the Order Confirmation, or have been Delivered to you by mistake, then you will be under a duty to take reasonable care of such Goods and to contact our Customer Services team immediately no later than 14 days.
You are entitled to cancel your Order for any reason until, but no later than the end of the 14th Working Day after the day of receipt of the Goods.
On cancellation of an Order, you must return the Goods to us in their original condition and undamaged. When you cancel an Order, we will refund the price paid, less any direct cost of recovering the Goods (when applicable), within a period of 14 days from the date we receive the goods back or evidence that the item has been returned is provided. Whilst in possession of the Goods you are under a statutory duty to take reasonable care of them. In the event that Goods are found to be defective at any time within the first 30 days from delivery then please contact our Customer Services team immediately that you become aware of the defect they will then advise if you should raise a return request through our web returns portal, ensuring that you have the item’s serial number available to provide to our staff. We shall at our option repair or replace such Defective Goods (or the defective part) and only if a repair or replacement is not possible or would be disproportionate to the price of such Goods we shall at our discretion refund the price of such Defective Goods at the pro-rata contract rate provided that you return the Defective Goods to us with all internal and external parts that were delivered with the Goods.
On receipt by us of the returned Defective Goods, if following the testing process the Defective Goods are found to be in good working order without defect, we will return the Goods to you, and the carriage costs of this return will be your responsibility. You should note that we adhere to individual manufacturers’ guidelines in respect of acceptable deviation of quality of certain items. Our website stock is updated live so if a product shows on the site we have it ready to dispatch!

All product prices include the current UK VAT rates where applicable and all orders come with a printed VAT invoice.
You must have JavaScript enabled in your browser to utilize the functionality of this website. The M18™ Cordless 2-Speed Grease Gun delivers maximum pressure and unmatched versatility, offering an industry leading 10,000 PSI max operating pressure and a patent pending pre-set grease counter that allows service and maintenance professionals to dispense precise amounts of grease. The tool’s 2-speed design offers users the ability to select between max pressure and max flow rate. When you cancel an order, you will have to pay the carriage costs for returning the Goods to us unless we have not been able to supply the Goods as ordered and have substituted alternative Goods. The refund will not include any outbound delivery charges where the none standard delivery option is chosen and it will not include any return postage charges you receive in sending the item back.
We reserve the right to deduct up to 10% against your refund for Goods returned which have been made unfit for resale or damaged whilst in your possession. Different manufacturers have differing policies for dealing with Goods, which are termed ‘dead on arrival’ meaning that the Goods are found to be faulty either on delivery or very shortly afterwards. Please note that if you have, in the meantime, required us to provide you with replacement Goods before completion of the testing process, you will be liable to pay for these Goods.
Therefore, we reserve the right not to accept Goods considered by you to be defective if the error or fault is within the manufacturer’s accepted manufacturing tolerances. The tool’s 2-speed design offers users the ability to select between max pressure and max flow rate.
This one is set up better, has a built-in stand, longer hose, stronger pump action and never gets an air pocket.

Makes greasing equipment much easier, teamed it with a lock on end for hands free application.
You will be sent a RA acknowledgement by email which will also include a downloadable returns form that should be printed off and placed inside the package. You must take reasonable care to ensure that the Goods are properly packaged so that they will not be damaged whilst in transit. You will therefore be advised by our Customer Services team of the relevant manufacturer’s returns policy. If, when we examine the Defective Goods, it is evident that the defect has arisen because you have failed to follow safety site’s or the manufacturer’s instructions as to the storage, installation, commissioning, use or maintenance of the Goods, or if you have altered the Goods without the written consent of safety site then we reserve the right to refuse a repair, replacement or refund. If you do not arrange to return the Goods to us, then you are under a duty to make the Goods available for collection at your expense from the address to which they were delivered. In the event that a manufacturer’s returns policy applies we will not charge you for the service for return of the Defective Goods.
It is your responsibility to package and secure the Goods prior to returning to prevent damage during their return to us. The kit includes the new multi-voltage charger, so you can charge all M12 and M18 lithium-ion batteries with one charger.

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