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19.05.2014 admin
TeamSTEPPS, or Team Strategies and Tools to Enhance Performance and Patient Safety, is an evidence-based teamwork system to improve communication and teamwork skills among healthcare professionals. Its primary goal is to create a program for healthcare professionals to improve patient safety. Teaching doctors, nurses and even housekeeping staff to openly communicate and develop mutual trust can result in safer and higher-quality patient care.
The introduction of these key strategies results in barriers being removed, such as the hierarchy between doctors and nurses.
The results are teachable skills such as improved leadership, improved efficiency and stronger team collaboration.
Sedgwick is proud to have a team of Master TeamSTEPPS Trainers who can provide two-day championship training and four-hour staff training. The Sedgwick model goes far beyond the core training for those who are looking to improve patient safety and take it to the next level.


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While our primary job may not be to teach reading skills per se, we collaborate, plan and co-teach with our colleagues to insure that students have access to the materials that will impact their learning. We also work with teachers and students across multiple platforms to insure that they are transliterate.
First developed by the Department of Defense patient safety program in collaboration with the Agency for Healthcare Research and Quality (AHRQ), TeamSTEPPS was built on 20 years of research and lessons from different industries on teamwork, and provides materials and curriculum to introduce teamwork in all areas of the healthcare system.
This, in turn, changes attitudes toward sharing knowledge and gaining trust, resulting in improved patient care. We offer ongoing pre-training readiness analyses, leadership training, post-training coaching, webinars to continue team engagement and other methods of ongoing support.


One example shared recently with our team was from a doctor who reported the success of using the SBAR technique (situation, background, assessment and recommendation) to correct an ongoing communication issue.
Please be mindful of our community guidelines and direct issues through the appropriate channels. This technique supports the doctor when he receives a call in the middle of the night, and gives the person making the call the right steps and strategies to convey information that is needed to make a quick and effective decision. Are our teachers comfortable and competent in teaching and learning across multiple platforms as well?
For many, the TeamSTEPPS training is literally a personal and professional life-changing experience.




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