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02.11.2015 admin
Emergency Essentials is one of the longest tenured emergency preparedness and food storage companies around. Besides selling emergency preparedness items online, Emergency Essentials also has their own food product line which they have packaged locally.
Emergency Essentials differs from some of its competition in that it has a strong mail order catalog program and a  number of retail stores. As we often state in our food storage company reviews, a company is only is as good as the service they provide, which is why we examine service first when reviewing a vendor.
Emergency Essentials carries two brands of food storage, Mountain House and their own brand named Emergency Essentials (was named Provident Pantry previously). As we mentioned earlier you will feel like you are in a mega-super store when shopping at Emergency Essentials. The enormous variety of products means you will be spending some serious time on the site, which is our only real knock on the company, the website isn’t intuitive and easy to shop as others (update March 2013, they have re-done their site which we will cover below). We have been buying from Emergency Essentials for a half a decade now and in that time we have tried a variety of different food storage products and found them to be of good quality. One thing you have to watch with Emergency Essentials (as well as a few other preparedness companies) is the quality of the items in the lower priced 72 hour kits. Once you click through to a product page you are met with ample information that is relevant to the product. Emergency Essentials has a variety of other resources to help inform and educate the customer. Outside of the resources found on their site, they have a bustling Facebook page where again there are links to articles and free product giveaways. Yeah I see more and more companies moving to a easy to understand date system (along with putting the name there too) instead of the hard to decode julian code system that is typical of cans. Emergency Essentials is a little slower on delivery, and updating a website account status of deliveries made. When I called customer support this morning, the rep informed me that breakage (including pulverized products) is normal and should be expected. I just ordered a huge amount of foods from them and will continue to give them my business. I would like your permission to use your name and logo and possibly your advertise in a book I have written called SURVIVAL BIBLE FOR WOMEN.
I had sworn off this company for about a year but recently started using them again due to their competitive pricing with my other favorite company The Ready Store. Talked with Mark at EE today (he is always nice), I’m a long time customer (over 15 years) and have been mostly very happy with their products and service. I started using Emergency Essentials about 3 years ago and had basically average service from them. However both of my last two orders were screwed up and I will not be doing any further business with this company. Wanting to give them another chance I ordered a single item from them that was also clearly marked as being in stack. I’ve found other outfits that have the same items I look for at a better price and much faster shipping. I have removed my email from their mailing list as I will not do business with companies such as this. I do know the industry is going through a spike in demand right now (I have connections that work for freeze dried raw food suppliers) so that could explain the level of frustration since that makes order times stretch out and stock outs increase but either way they need to do a good job helping the customer or they won’t have any left. I had purchased from EE for a few years but recently had a bad experience with some of their product. Yeah I don’t buy baking mixes anymore from food storage companies, I too have had the same issues with Augason Farms. You must have JavaScript enabled in your browser to utilize the functionality of this website. The Emergency Essentials 4 Person 72-hour Food Supply provides enough food with the adequate calorie intake for four people to survive for 3 days or for one person for 12 days - all at an unbeatable value! Simply grab this bucket (and your emergency kit) on your way out the door, and rest assured knowing you have 3 days of food that will give you the familiar taste of home during an emergency and the endurance to survive.
The Emergency Essentials® 4 Person 72-hour Food Supply offers you better quality, flavor, and pricing than what you’ll find on competitor sites.
Each item is packaged with nitrogen flushing inside high quality foil to protect contents for long term storage. To learn more about how packaging makes a big difference in keeping food at optimum levels, view our Food Storage Packaging article. About Emergency EssentialsEmergency Essentials is one of the oldest and most respected food storage and emergency preparedness companies. Emergency Essentials basically sells any type of emergency preparedness product you could ever need. For food storage, Emergency Essentials mainly resells Mountain House brand freeze-dried food coupled with their own private label brand called Provident Pantry.
We have a very high opinion of Emergency Essentials, and you can feel safe purchasing from them. In the past 2 years, Emergency Essentials has been through a few rounds of re-branding, with the latest coming in the Summer of 2014. We have bought from Emergency Essentials for over a decade and have ALWAYS been completely satisfied! Emergency Essentials is one of the oldest and most respected food storage companies with a large variety of food storage and emergency preparedness items.


Disclosure: This page may contain external affiliate links that may result in us receiving a commission if you choose to purchase said product. Disclaimer: Food Storage Reviewer does or may have affiliate relationships with any of the companies reviewed on this site.
This entry was posted in Uncategorized and tagged bacon, Milk, freeze dried food, Customer Reviews, food storage on July 31, 2013 by beprepared. The name of the brand was Provident Pantry but recently changed to the name of the company. While some food storage companies have annual catalogs, Emergency Essentials sends them out monthly. Over the past 5 years, Shawn and I have ordered from Emergency Essentials on numerous occasions online and in person and have had very good experiences when dealing with their customer service team.
After reading up on their 30-day unconditional Customer Satisfaction Guarantee, we have no reason to think we won’t be helped just fine if a problem comes up. For those that receive the catalogs, there are deals in the catalogs which are mailed to homes across the country. While we prefer free or flat rate systems that are easy to remember their tier system is very competitive. Unlike some companies that only carry their own brand or only carry Mountain House (a national brand), Emergency Essentials carries both brands which is nice, having options is rarely a bad thing. Mountain House can be purchased in 2 and 4 serving pouches as well as the very popular #10 cans. They vary from just add water complete meals to components you have to cook together to make a meal. As with a couple of their competitors, we are fortunate to live near their 4 retail stores and have tasted samples and played around with demo products to know that most of the items are of good quality. Often the components are not up to my standards so instead I look at what’s in the kits and buy higher quality equivalent items on my own. On older versions of their site you had to click around for a lot of product related details but now a lot of it are on the pages in clear site. With so many items and types of categories you are going to benefit from one of the better search experiences in the preparedness industry, a real important feature when you sell so many items. The Emergency Essentials YouTube channel has some quality videos but they are few and far between with only a handful of videos as of the writing of this review. I am used to their site so no problems there but they do have great prices that is for sure.
The Ready Store dropped their julian code date, I noticed on my last can it has the SKU, name of the product, and the date of manufacturer printed on the bottom of the can. I got an email saying Emergency Essential’s site crashed due to traffic from the Black Friday specials that they had. Mi am never in a huge hurry to receive the items that I order so it never matters to me if they take a bit of time getting my order to me. The second order I placed was for the item that apparently caused the problem with the first order!
They are not keeping the info on their website current, and they also don’t keep order info current.
You can see the responses people have written on this page and you’ll notice most of them are spread out over a long span of time but then there are 3 very recent posts by you, Chris, and Mary where you had horrible experiences!
I purchased a case of baking items while they still had the Provident Pantry name and when going through my food storage recently I found three of the cans had swelled to the point that they were ready to explode!
Food storage, containers, tools, water filtration, radios, heat sources, and seeds are just some of the broad product categories the company offers.
The Provident Pantry items are mainly bulk ingredients such as vegetables and fruits while the Mountain House entrees are traditional ready-to-eat meals. They also have a 30-day unconditional satisfaction guarantee and a one-year warranty on non-food items. While their look has changed, they offer the same great service we’ve grown to respect. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. Emergency Essentials has its own private label brand that used to be called Provident Pantry (now just Emergency Essentials), but the company mixes inA Mountain House freeze-dried food in most of their packages. I thought it would be an excellent time to field test some of our freeze dried foods from Emergency Essentials.
For customers up and down the Wasatch Front in Northern Utah they have 4 retail stores to go along with their presense online. The brand has a variety of just-add water meals, freeze-dried fruit and vegetables, as well as dehydrated goods to round it all out. You can contact them via email and phone, and through their forum but we would have liked seeing an online chat feature like some of their competitors. Our only complaint is ship times can often be longer than others and some items can be out of stock more often than other companies.
While some competitors may have lower prices when they have a sale you can almost always use Emergency Essentials as a low price benchmark to see if those other deals are really good or not. Check out our page where we list Emergency Essentials Coupon Codes each month to help you save time shopping for the best deals.
Between those two brands, almost every food you can think of is covered, whether it is freeze-dried or dehydrated. The product selection varies from MREs, cook books, water storage, 72 hour kits, and a wide variety of emergency supplies suited for grab-n-go situation as well as sheltering in place.


While their website may not work well on a mobile phone or smaller tablet it is easy to navigate on a computer or large tablet. The Manufacturing Date is difficult to decipher being that the way they put the numbers on their cans are different from product to product making it difficult to tell what day and year the product was manufactured. I guess I can now expect another email from these idiots in a week or so saying that this one has been cancelled as well! These cans were corn muffin, pancake and biscuit mix so I would guess it’s something to do with yeast maybe.
Stored in a sturdy, easy-to-carry bucket, this supply offers flavorful entrees, delicious milk, and tasty drink mixes in 4-serving pouches.
However, the company now has several retail stores throughout Utah and a very robust online presence. And if you live in Utah, you can stop by one of their retail stores and check out the products for yourself.
Finally, Emergency Essentials has one of the best checklists for deciding which food storage option is best for you.
I called them directly to ask if they would update their web info and printed catalog, and they just didn’t care. Honestly, very occasionally there was a dented can or something that didn’t work for my family and I had NO PROBLEM getting a replacement or reimbursement. Getting instant gratification from a live person beats emails in our book and most people in our country don’t live within driving distance of their stores to talk to an employee in person.
What sets them apart from most online retailers of preparedness goods is they offer so many different types of items to get you prepared. There are frequent giveaways there and on social media like Facebook that are fun to enter (still haven’t won though!). Overall Emergency Essentials is one of the top vendors in the industry as they get so many things right as seen below in our scoring system. This concludes our Emergency Essentials review! Mountain House makes it very clear what day the item was made and they even put a best by date on the can. My only complaint with EE is that they do not have fixed shipping rates for Hawaii and I must always personally call CS before placing an order and may need to wait up to several days before getting the shipping cost, which is normally very expensive.
I was told no, and told that most companies do not honor such requests, but actually most will under most circumstances!
Mark George telling me that the one item on back order was deleted from my order and they will be shipping it out to me. I have always properly stored my food in accordance with humidity and temperature so I don’t really know what happened. When I emailed customer service (no response) and then called (left message and they got back to me), I was told that they hold ANY order with a backordered item for two weeks before they ship. The cans were returned as undeliverable and two more attempts to contact customer service have been ignored. They also have several retail fronts, which is unlike most food storage companies that exist wholly online. I have utilized their wonderful, FREE tools….The Food Storage Analyzer, Disaster Checklists, Go-Bag Checklists, and innumerous others! I used the freeze dried egg & freeze dried milk powder reconstituted to dredge my bread in, then grilled it in a skillet. Overall though each time we have had a question about an order we have been helped quickly. I’m excited they have started to carry Gossner milk, I have missed it since leaving Utah. Mi have saved a huge amount of money and will have a huge emergency supply of food to get our family through the next decade. I contacted EMERGENCY ESSENTIAL about the problem and included lot numbers but they have failed to respond. I called them and after a wait on the phone, I got a customer rep who said the shortage would be sent out immediately. I am very grateful that thye go to all the effort they do to provide timely information to anyone interested in disaster planning! They refer you to read a long article on shelf life instead, hoping the product you are interested in is mentioned with a little more detail.
We found the forum to be slow moving and unused, we assume that will be shut down any day now.
I feel that a company that isn’t clear about the manufacturing date on their food products translates to me the consumer as dishonost and intentionally trying to confuse the consumer. Just this week alone for 3 orders I got no tracking numbers on any order, when I called I was told that was broken, and they were working on it. I know it saves them shipping costs but I was not prepared to wait four weeks to get the FIRST part of my order. They could not process my order on black friday, which meant i missed out on several deals, and they would not honor the prices, even though it was their website problem. I was told by a service rep on the phone that there were a couple of items still on back order but that my order should ship in 2 to 4 more days!



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