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01.08.2014 admin
I decided to post here on my blog a short essay that I wrote about a topic that I find very interesting. Examine the relationship between verbal and non verbal communication.  What part does culture play in this? All humans can communicate in an effective and appropriate way through spoken language, nonverbal actions and symbols.
Communication is a dynamic process composed by multiple elements and steps: a sender, encoding, messages, channels, noises, a receiver, decoding, the receiver’s response and feedback, and context.
There is a strong connection between language and non verbal codes in order to create an effective communication, since they both share symbols and behaviours learnt over time since primary socialisation. Non verbal communication plays different functions in order to convey personal identity, express relationships, replace, emphasise or repeate a statement, help to relay awkward messages, regulate interactions, displaying emotions and finally it is used in rituals.
Kinesics – include body movements, gestures and facial expressions and can be intentional or unconscious.
Clothing and physical appearance – specific pieces of clothing, colours or brands communicate aspects of one’s identiy to the others, and often are cultural specific. Oculesics – it is the less studied category and concerns the communication using the eyes (ex.
In conclusion, as shown by several examples, culture plays a fundamental role in communication. The devil is in the details is a saying that project managers are likely to know more intimately than most.  When you manage a project for efficiency, accuracy, and speed, it’s not just about managing the details and flow of the project, it’s about managing the details of the details.
According to our survey about the impact of email and social media on productivity, emails are one of the biggest culprits for workplace distractions. Wikis, Google Docs, and hosting virtual meetings to share complex information are all excellent alternatives. Instead of working for a few minutes at a time, then checking email, or going on social media, or jumping to another sub-project or idea, encourage your team to work in 40-minute bursts of focused work. Suggest that your team use a countdown timer to maximize their focus during 40-minute work sessions. You can also advocate sketching a quick, micro plan at the beginning of each focused session to help guide progress on tasks.
Be the master of these micro details for your team and project management, and you’ll truly have that “details devil” by the tail.


Strongly Agree To The Third Point…Collabrative work is very difficult when your team consist of such member who never like to take a backseat!!! You are so right in pointing out the key points to improve collaboration through project management! The goal of this essay is to analyse the role of culture in intercultural relationships, with a specific focus on verbal and non verbal codes. It may be intentional or unintentional and it is always influenced by factors such as time, topic and circumstances as well as one’s cultural background (Jandt, 1998: 27). These two types of communication are learnt over time and can be understood in different ways according to culture.
For example Latin Americans have a more intimate contact since the very first socialisation process (they kiss on both cheeks) while Northen Americans tend to shake hands (Jackson, 2014: 118). A sign can have several meanings according to culture and sometimes it can lead to misunderstandings.
It can be monochronic (doing one thing at a time) as in Western countries and Japan in which the concept of “time is money” is a key factor; or polychronic (multiple tasks at once) as in Latin America, Africa, Asia and Arabic countries. Good examples are thawbs in Saudi Arabia, saris in India and Bangladesh, capulanas in Mozambique and pochos in the Andean communities. Non verbal communication can be a cultural barrier as well as language, and often it may lead to misunderstanding, especially when people are not familiar with other cultures and contexts. This is the time spent on individual tasks and how productively those tasks are accomplished. Start using alternative ways of communicating with your team that don’t lead to hard-to-track email chains, and time wasted by constantly checking email. Use SharePoint and Microsoft Project to manage large amounts of project information online, share documents, manage calendars, assign tasks, and more. Through research detailed in his Accomplishing More With Less workshop and workbook, People-OnTheGo Founder Pierre Khawand shares that just 40 minutes of distraction-free effort gets the brain thinking to the point where breakthrough accomplishments can be reached.
After 40-minute focused sessions of work, have your team work collaboratively for 20 minutes, then they can get back to their individual tasks at hand. I would like to add about the points which you mentioned: Have a Project Management tool, I would request the readers to check out this ideal project management tool and its features work seamlessly and has made helped to improve efficiency for each project I take up.
Definitions will be the starting point of the reseach, and examples will be given in order to study to what extent communication can be culture-specific, especially when conveying non verbal messages.


Verbal communication is composed by sounds, words and language which has a direct relationship with culture, as affirmed by the Sapir-Whorf hypotesis. The percentage is overstimated, but surely nonverbal codes have a fundamental role in communication. For example in North America is common to look into the eyes when people talk, while in Asia this is considered direspectful. And it’s in these micro details that some of the real, breakthrough results in productivity can be achieved. According to Charles Darwin in his book The Expression of the Emotions in Man and Animals, facial expressions are biologically determined and cannot be taught. Finally, accent can be considered as paralanguage: in English one’s accent can reveal educational background.
Remind your team members not to distract one another’s work sessions—and don’t be a distracting manager either—unless it’s extremely urgent. Recent reseaches show that there are seven facial expressions that are universally displayed, regardless of one’s cultural background.
In Japan, the same gesture can mean ‘money,’ but it is a symbol many times more offensive than the raised middle finger in Brazil!”.
Encourage your team to turn off that email alert, cell phone ring, shut down social media for the time being, and put an away status on instant messages. Body language also includes posture and affective displays: smiling is universal but it may mean different emotions in some cultural contexts.
Physical appearance, features and artifacts indicate different gender, status, personality or membership.
For example in Japan and South Korea people smile or giggle when facing awkard or overly personal situations (such as a mistake at work or the news that a close friend has died (Jandt, 2010: 106).
For example the “pe’a” is the traditional Samoan tattoo to indicate respectful and proud men.
For example “in some cultures smiles can communicate not understanding but apprehension” (Jandt, 2010: 99).



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