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This course is specifically for the Senior Managers of businesses and organisations that are growing, or are looking to establish and implement plans for change and growth.
The course is also very useful for Owner Managers keen on developing or realising business value potential.
The course allows delegates to review their own organisation and its environment from different perspectives. The programme also provides a unique opportunity to network and chat with other senior-level professionals facing similar challenges with their organisations, and view your organisation from a different perspective.
Please note that any funding that’s available for this training course can be organised easily over the phone and we’ll always check an online order for funding eligibility before processing.
All our venues provide excellent refreshments, a high quality hot and cold restaurant buffet lunch and a comfortable learning environment. All venues except London have free parking and all are close to major routes so they’re easy to get to.
This course can optionally be taken as one of the courses that contribute to an ILM Level 5 Award. Level 5 is for all managers and leaders who are (or aspire to be) managing through another management level or are leading senior people. Discover and implement the skills that turn proficient or aspirational individuals into high-performing team members and team leaders. Poor communication in the workplace is rarely A problem, it’s nearly always THE problem. EXTERNAL contractors who provide technical support for surgical treatments will be refused access to the biggest orthopaedic hospital in the United Kingdom, unless they comply with a new monitoring system.
The measure will be introduced on March 17 and is designed to remove risks posed to patients, staff and the legal position of the trust that manages the Royal National Orthopaedic Hospital in Stanmore Middlesex. The management has acted after realising that current procedures governing the admission of company respresentatives to the hospital are “ad-hoc and inconsistent”. That membership is dependant on the individual being able to demonstrate evidence that they have the clearances and qualifications necessary to justify their presence professionally and legally.
AGAINST a backdrop of increased concern about company representatives accessing patient care areas, HC Skills International have issued a reassurance that their qualifications are valid for any credentialing scheme. We provide credible professional qualifications that are fully accredited and externally validated so that all external personnel can demonstrate a level of competence based on a relevant award.
Our qualifications are compliance-driven and fulfil legal and regulatory requirements as well as meeting the criteria set by professional bodies and other stakeholders. All of our training programmes follow a blended learning format, consisting of a mixture of online, classroom and practical environment settings. The standard of both the tuition and examinations is quality assured, as the qualifications are audited by Ofqual. As opposed a generic certification, the professional theatre access award is a stand-alone qualification on the same framework as that used by the hospitals for other clinical staff.
From next month (March, 2014), the UK’s largest orthopaedic hospital – the Royal Orthopaedic Hospital in Stanmore, Middlesex (below) – may refuse external company reps access to patient-sensitive areas unless they comply with a new checking system.
Across the UK, several other mandatory vendor credentialing schemes are being introduced – and all are designed to raise standards of patient safety. HC Skills International have released the full list of healthcare training course dates for 2014. These qualifications are compliance-driven and fulfil legal and regulatory requirements as well as meeting the criteria set by professional bodies and other stakeholders.
A CUSTOMISED training programme developed by HC Skills International for the industry body representing the interests of companies providing anaesthetic and respiratory device support to clinicians will be presented for the first time tomorrow.
The hospital Theatre Access programme is being delivered at Addenbrooke’s Hospital in Cambridge for members of Barema who are required to be present in operating theatres, intensive care units and other clinical departments to provide technical support for staff using equipment developed by medical technology firms. HC Skills, who have led training and qualification access programmes for more than 7,000 industry professionals, announced the key tie-up with Barema in August.
The company will ally their unmatched experience and professionalism with Barema’s position as the United Kingdom’s premier organisation promoting the highest standards in the development of and promotion of medical devices and technology in the anaesthetic and respiratory field. SPECIFIC knowledge and understanding has been acquired to demonstrate competence in clinical areas.
THE legal and reputational position of the individual as well as that of the employer is safe.
A spokesman for Barema said: “There is a host of courses available to our members – however, the one we have committed to with HC Skills will see medical device company reps trained and qualified to a level we can support.
Under the prevailing legal conditions in the United Kingdom, no law is broken when medical device company representatives are present in hospital clinical areas.
However, those individuals are required to know and understand the protocols which apply in clinical areas, including those pertaining to patient safety, inoculations, background checks, drug tests, infection control, data protection and other relevant factors. Yet there is no standardisation among hospitals health boards and trusts of what they require in terms of formal qualifications from external representatives, which creates confusion and disorganisation between hospitals and companies. This is a key problem, because external employees who are required to be present in clinical areas present an unquantifiable legal risk to themselves, their employers and the hospital. There are significant risks inherent in the presence in clinical areas of medical devices company representatives, who are a non-contracted third parties able only to justify their role in a practical sense – not in legal or professional terms.
MEDTECH trainers HC Skills International have upped the standard of the Theatre Access qualification courses they offer to medical device industry representatives.
The new award, which is recognised by the UK and European governments, has been raised from Level 4 on the national qualifications framework to Level 5, which is equivalent to second-year undergraduate standard. HC Skills, who are based at the Golden Jubilee National Hospital in Clydebank, near Glasgow, have led healthcare compliance training and qualification access programmes for more than 7,000 industry professionals to date.
The revised Theatre Access course is aimed at representatives of firms who are required to be present in operating theatres, intensive care units and other clinical departments to provide technical support for staff using equipment developed by medical technology firms.
There is no law broken when medical device company representatives are present in hospital clinical areas providing verbal technical assistance supporting the safe and effective patient use of their products. There is a hospital requirement for all company representatives to know and understand the protocols necessary to be present in a clinical areas – including inoculations, background checks, drug tests , infection control and others. However, there is no standardisation among hospitals or health boards of what they require from company representatives .
Diane Irvine added: “The standards that apply to the development of medical device products are high – and we provide the critical support that company representatives need to safely take those devices to the patient.
HC Skills have also just developed a new suite of post-graduate qualifications in medical device regulatory affairs, which will help companies gain a better understanding of compliance and other issues. All HC Skills courses result in a recognised, externally validated, competence-based qualification, which ensures that the role of the medical technology companies and their representatives are not compromised.
Their qualifications reduce or eliminate legal risks to hospital managements and to the medical device company – plus they legitimise the product specialist’s extended role and identifies that they are not in the clinical setting as a sales person but as an expert who is able to impart practical knowledge, sometimes under difficult circumstances and at crucial times. The term “medical device” covers a wide spectrum of healthcare products, ranging from sticking plasters to heart valves. All of them – and those using them – have to come under the scope of credible training that places the emphasis on successful surgical outcomes and the highest professional standards that will be able to withstand scrutiny, whether clinical, ethical or legal.
HC Skills International are pleased to announce a key partnership with Barema, the industry body representing the interests of companies providing anaesthetic and respiratory device support to clinicians. Under the tie-up with Barema, HC Skills will deliver a customised training qualification for representatives of medical technology firms who are required to be present in operating theatres, intensive care units and other clinical departments to provide technical support for staff using equipment developed by medical technology firms.
Barema is committed to safeguarding and promoting the best possible patient care by ensuring that its member companies maintain appropriate standards through the education of their company representatives.
All HC Skills courses result in government-recognised, externally validated, competence-based qualifications, which ensure that the role of the medical technology companies and their representatives are not compromised. As a result of rapid and transformational advances in technology, representatives of medical device companies are regularly present in operating theatres during surgery, in intensive care departments and other hospital environments so they can provide essential practical support and expertise to clinical teams on the use of medical equipment.
Few patients are treated without relying on equipment and expertise provided by Barema companies.
However, those individuals are required to know and understand the protocols which apply in clinical areas, including those governing patient safety, inoculations, background checks, drug tests, infection control, data protection and other relevant factors.
Yet there is no standardisation among hospitals health boards and trusts of what they require in terms of formal qualifications from external representatives.
Recognised qualifications reduce or eliminate legal risks to hospital managements and to the medical device company – plus they legitimise the product specialist’s extended role and identifies that they are not in the clinical setting as a sales person but as an expert who is able to impart practical knowledge, sometimes under difficult circumstances and at crucial times. The professional awards offered by HCS and accredited by internationally recognised education services provider ABP (Association of Business Practitioners) form a credible occupational perioperative standard.
ANOTHER of our courses has elicited a flood of flattering comments, which is yet again testament to the professionalism and dedication of the HC Skills team, wherever they deliver our programmes.


This time, it was a post-graduate diploma course in Clinical Education delivered at the Royal College of Physicians and Surgeons of Glasgow in the United Kingdom. I thank you for a truly outstanding Diploma in Clinical Education course.  I very much enjoyed it and have gained some excellent new skills.
After completing the course, I went to Milan for the European Oral Surgery Board Fellowship exam, as a part of which, I was required to present four surgical cases to the exam board. This is indeed a testament to the strength of the course, delivered by an amazing team of professionals in an exceptional manner.
OUR online learning programme has recently been attracting a lot of interest – from those who have completed our taught programmes and from newcomers to the medical device sector. We have developed a sophisticated web-based learning management system in response to a need for a quick re-accreditation system of the highest quality which acknowledges a delegate’s past qualifications and allows them to fast-track themselves to re-certification. DELEGATES who have successfully completed the Professional Operating Theatre Access Qualification should go through a process of re-accreditation every two years to ensure that their professional competence is maintained.
All reading materials are provided, and the course structure is similar to HC Skills’ one-day taught programme, which aims to ensure that delegates meet the standards currently required by hospital management to work in operating theatres. The online re-validation provides evidence that participants have maintained best practice, that their skills have been updated and that their current competencies meet the requirements of their role. The need for re-accreditation is vital because “anyone who is invited into areas of clinical care in an advisory capacity is bound by the same legal and ethical obligations as those employed by hospitals” (NHS Code of Practice).
Furthermore, individual theatre managers, directors of nursing and trust general managers may decide that companies should be required to provide proof of training to an established standard to obtain entry to clinical areas. Hospitals have to assess and manage the risks associated with the presence of a medical device company representative in theatre to demonstrate a device and facilitate training while that device is being used on a patient. Hospital staff have a duty of care to patients and, therefore, must be competent in the use of any medical device implanted in or connected to the patient. Within this scenario, medical device companies have a duty of care to provide hospital managers with proof that the representative has attained a valid, recognised qualification that demonstrates an acceptable level of competence.
JUST because you are born in a stable does not make you a horse – and the same principle applies to the qualifications we provide. Our healthcare training programmes are approved by relevant organisations including Government awarding bodies in the United Kingdom, the Royal College of Physicians and Surgeons Glasgow, and other professional bodies and healthcare stakeholders. However, the fact they are recognised does not, in of itself, make our qualifications the best on the market – although we are proud of our association with some of the biggest and best companies and bodies in Europe. It also blends practical, online and theoretical learning in a manner that ensures all relevant competences are comprehensively covered. Some healthcare organisations provide generic training of questionable quality that does not provide the evidence that professional competence or excellence has been achieved. Some of them provide low-cost, online-only learning programmes that leave out critical practical aspects altogether. To us, robust examination and practical application, linked to a regulated qualification, is the only way to achieve professional standards and practical goals – AND provide a stake in the process. The purpose of our theatre access qualification is to orientate delegates to accepted departmental protocols and best practice for those entering the operating theatre or working in the operating theatre environment. Demonstrate in the hospital setting the knowledge and skills required when working in the operating theatre environment which encompasses the principles of safe practice and includes theatre etiquette, protocols and procedures. Demonstrate in the clinical setting their personal ability to comply with the principles of standard precautions and infection control within the operating department. Plan, implement and evaluate a product sales support session in which they demonstrate a piece of equipment for which they have sales and backup responsibility .
To achieve this qualification, delegates must participate in practical and theoretical assessments.
Complete a comprehensive written assessment of the principles of safe practice within the operating department, using a risk management approach and providing reasoned arguments for decisions.
Undergo a multiple-choice questionnaire covering all aspects of the taught Theatre Skills unit and its pre-course reading. Demonstrate personal competencies in an actual hospital theatre under simulated conditions.
Medical device industry personnel required to enter and assist within theatres will, if successful, meet the needs of operating theatre management and their employers by ensuring that all who enter the operating theatre are competent in the principles of safe theatre practice. The assessment process has been designed to ensure that each assessment criterion covers the full range of issues taught on the programme in such a way that candidates are required both to demonstrate their knowledge of the issues, interpret that knowledge in a reflective practice exercise and apply the knowledge in a clinical situation. All the HC Skills mentors  have considerable experience of teaching and assessing on the programme. THE hospital theatre (OR) access courses run by HC Skills International have been winning high praise. One of our recent training programmes – on May 21 and 22 at St Vincent’s Private Hospital in Dublin, Ireland – proved to be a case in point. The majority of delegates were seasoned healthcare industry professionals, yet even they admitted they had gained hugely from participation.
The positive sentiments were echoed by those of other delegates who attended other OR access courses hosted in recent weeks by HC Skills at various venues across Europe, including the Nuffield Hospital in Leeds, Addenbrookes in Cambridge and at our host venue in Mechelen, Belgium. The course brilliantly done and the mood is kept light hearted, which helps. Excellent communication skills and presentation style.
Also how much trouble we could get in to if we didn’t “stay in our box”, the importance of the huge amount of risk around us every day, the responsibility my role holds and the serious implications that can occur, not to take for granted the small everyday duties I do without risk managing them and thinking of hospital policy, obligations out of duty of care to patients.
I am also much more aware of my actions and verbal communications and their possible liability; my duty of care to the patient.
I will be more aware of my behaviour in a theatre setting by risk assessing more often than before and more legally aware of my role and how my actions can have repercussions to my employer.
I learned that your actions, no matter how small, can have a large impact on the patient and yourself if done incorrectly.
I have to admit that a lot of my learned observation of behaviour in theatre was wrong behaviour. From now on, I will enter the OR with completely different approach, actions and questions; know local procedures and protocols. I will also risk assess in greater detail and document everything, I will be more aware in the OR and wash hands more frequently.
Furthermore, I will be aware of the risks involved and implement the practices I have learnt to ensure patient, hospital, company and my safety.
HC Skills International are delighted to share these hugely positive reviews of our programmes, which we believe to be the best available on the market today. With an HC Skills International qualification, medical device, pharmaceutical and other related company representatives who are required to be present in clinical areas in order to provide technical support become able to formally demonstrate their professional competence and justify their presence, eliminating legal risks to their employers and to hospital managements and thereby ensuring that patient safety remains paramount. Our courses are definitive, professional and appropriate and are recognised throughout Europe. Furthermore, the certifications are recognised by regulatory agencies, the Royal College of Surgeons of Glasgow, hospital managements, insurers, key professional bodies and trade associations. In our approach at the University of Pretoria (UP) to develop scientific capacity in Sub-Saharan Africa we specifically focus on improving the middle tier of science with a strong focus on stress biology and applications in crop biotechnology.
Finally, we have further recognized that skills have also to be developed in Biotechnology entrepreneurship for successful implementation of research results. NHS Employers offers NHS organisations a comprehensive range of events, seminars and conferences to share best practice, get informed and network with colleagues. Join the Total Reward Engagement Network to share your reward experiences and knowledge with colleagues from across the NHS.
Come along and hear about national developments and local progress in relation to Freedom to Speak Up and culture change. While many of these tools are tailored for end-of-life care, they all provide valuable and transferable information, such as communication skills and hydration and nutrition management, which can be used in other settings. Designed to enhance the training and education of all those involved in delivering end-of-life care. This toolkit provides practical information on resources available to support the advance care planning process.
This resource aims to give nursing staff an understanding of their role in end-of-life care. This toolkit provides a range of resources and current guidance which can be used to support GP practices in delivering end-of-life care.
This toolkit was produced in partnership with Marie Curie and the Clinical Innovation and Research Centre. Skills for Care has produced a range of resources to support with end-of-life care training, these include case studies from healthcare providers that have successfully implemented training within their organisations, a mapping tool, and common core competencies for health and social care workers and national end-of-life care qualifications.


This coalition has produced a number of short films and training resources about end-of-life care, including videos on how healthcare professionals can support Muslim communities with death and bereavement, and experiences from lesbian, gay, bisexual and transgender people nearing the end of life. Together for Short Lives is a national charity which provides support and services to children with life-threatening and life-limiting conditions and those close to them. You can find tools and resources to support and share with patients and carers at Macmillan, and Marie Curie. There are almost 1000 health and social care staff  that make up the end-of-life care facilitators and champions network. Public Health England's national end-of-life care intelligence network (NEoLCIN) aims to improve the collection and analysis of data related to the quality and costs of care provided by organisations to adults approaching the end of life.
What better way to apply some of your classroom based learning than outside designing and building dens?
This course aids strategic thinking in all areas in which an organisation has to trade, deliver, employ, compete and more. Attendance with a peer from your organisation where possible is advised (multi-place booking incentives exist too). Delegates concentrate on building strategy and culture, and examine how strategies in a business can successfully join together.
Days purchased can be booked immediately or left on account until you’re ready to use them.
Thus two delegate days could be one person on a two-day training course or two separate one-day courses, or two people taking a one-day course either together or separately. Delegates uncover the factors which make a team perform, as well as how to apply their findings back in the workplace. This course gives Managers essential strategies and skills to successfully deal with their teams, situations or difficult individuals. As a result, all external employees who wish access to patient-sensitive areas will be required to show that they are members of credential-checking service Who Are You Ltd. Furthermore, from April, these company representatives will be asked to produce evidence from an RNOH clinician that they have been invited to attend. All courses lead to externally validated, competence-based qualifications that are internationally recognised.
All training programmes are of the highest standard and follow a blended learning format, comprising a mixture of online, classroom and practical environment settings. Successful candidates are issued with an identity badge, which verifies their professional competence and qualification. Devices used in clinical areas include surgical instruments, gowns and drapes, operating tables, arterial grafts, orthopaedic implants, ophthalmic implants, anaesthetic machines, patient monitors and X-ray machines. Everything from the simplest piece of tubing to state-of-the-art anaesthetic machines and monitors are provided and supported in-situ by these firms. While one hospital may require background checks, another may not, creating confusion and disorganisation between hospitals and companies. It has invigorated a sense of confidence with public speaking in me that I never imagined likely. Demonstrations of new technology or any associated practical instruction must take place prior to direct patient use. Maximise your investment with a professional qualification from a government-awarding body. They also serve as a support and quality control network for lecturers and assessors in their own disciplines.
Very useful and really liked the “real life” cases and examples which helps clarify the theory. The legal side was very interesting but hugely important to make you realise the importance of sticking to your role and not taking on tasks you are not qualified to do. They are formal, accredited qualifications to a designated level within the United Kingdom national framework and issued by a UK government-regulated awarding body. We are specifically mentoring younger African scientists on the PhD level, those between 30 to 40 years of age and being already employed at a University or Research Institute, together with senior scientists from the UK, US and Canada.
Health Education England e-Learning for Healthcare has created more than 150 e-learning sessions which are suitable for all health and social care workers in clinical and non-clinical settings. It enables care providers to open up conversations about the care that people would prefer to receive at the end of their lives.
It can help bridge a gap in understanding and enable us to talk openly and regularly about emotional health as well as assess the impact emotional wellbeing has on ourselves, our colleagues and on our patients. It includes information on communication, record keeping, hydration and nutrition and building resilience. These plans to ensure high quality, compassionate care have been announced by health minister, Ben Gummer. As well as leading in palliative services, Together for Short Lives works with young adults from 18-25. These resources include looking at the difference between palliative and end-of-life care, conversations with family and friends, and coping with feelings. They work to ensure that high-quality care is provided in their local areas to all approaching the end of their lives. The workshops are designed to support Maths, Geography and Design and Technology aspects of the curriculum and will help your pupils develop their team working, communication and organisational skills. Robust examination linked to a regulated qualification satisfies professional standards and practical goals. In addition, the following day at the conference, one of the board examiners came up to congratulate me and then invited me to Beirut and deliver a lecture to his final-year dental students on a topic of my choice, stating that he really liked my presentation style.
I am now very keen on developing this further and would appreciate any help you could please offer to this effect.
Just because you provide training does not mean you are a credible or reputable training provider. Other specialists are also available on each course to provide support for peers and students in other disciplines.
We are monitoring success of implementation by regular visits to institutions of our previous PhD students.
This resource includes modules in advance care planning, assessment, communications skills, symptom management, social care, bereavement, spirituality and an integrating learning module which helps to consolidate and apply understanding in different situations.
It's aimed at registered and student nurses, health care assistants and assistant practitioners working in any specialism or setting. They offer resources and training to help maintain consistent, high-quality care from diagnosis until end-of-life, and to continue supporting families for as long as they need it. These may be helpful in providing information for patients and their loved ones to take away with them after initial conversations with staff, making them feel more supported and informed.
As part of this, there is an e-newsletter that individuals can receive to find out about the latest information, tools and resources in end-of-life care. In the selected research projects relevant to Sub-Saharan agriculture, intensive training is provided to develop technical skills applicable in Africa, developing writing and communication skills as well as scientific networking skills.
We are considering this as an import aspect of implementation and solving problems locally, and also providing the opportunity of backstopping in addition to use electronic mail and visits of previously trained PhD’s to UP. In this course we focus on issues related to entrepreneurship specifically focusing on Biotechnology and evaluating new research ideas for their commercial potential.
Each session takes around 20 minutes to complete, and the resource includes learning paths for specific staff groups which focus on the Priorities for Care of the Dying Person and a training needs analysis to help you with where to start. Focus on training of these younger scientists will, in our opinion, result in a core of middle management scientists.
Although training in Research and Teaching is essential, we have also recognized that these young scientists require to be trained in teaching Crop Biotechnology at their Universities. Details of employers’ liability insurance The trust says it has a desire to provide its patients and staff with a “better- regulated and better-controlled hospital”. After training they will have obtained sufficient experience in science and science management being able to apply for essential funds and setting up a research lab at their home institution. We are therefore involve them into UP and also overseas courses in Plant Biotechnology to develop their teaching skills and we also allow to implement UP courses at their Universities. They will also have the expertise and skills to build up the required capacity among post-graduate students at local Universities or Research Institute.



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