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02.09.2015 admin
TweetCommunication is an essential skill for establishing physician-patient relationships and effective functioning among health care professionals. Most medical trainees learn verbal and nonverbal communication skills by watching their teachers and preceptors [British Medical Journal. Interviewing real patients in real practice has been shown to be valuable for learning communication skills and understanding patient illnesses [Med Teacher. A positive relationship is fundamental for trust and confidence in the doctor, and necessary for constructive collaboration and compliance [Academic Medicine. A standardized or simulated patient, well-trained actors is an alternative way of role playing specific communication skills or solving certain patient problems. More recently, skills workshops and simulated practice sessions have been used to teach communication skills. Despite enormous technological innovation for rapid and accurate diagnosis, therapeutic relationship that involves the patient and physician plays an important part in health care delivery. Learners always have to exercise their learning process in a safe and supportive educational climate to achieve their goals [Medical  Education 2002, 36, 141–147].
She has been the member of several important committees concerning research and curriculum also has been teaching under graduate and post graduate students.
About this article: This article is competing for the JPMS International Medical Writing Contest 2012. To support the author win this contest, share and like this article at different social media platform using the social icons given in this page. An 18 years old female patient was admitted in AKUH with the diagnosis of severe depression and suicidal ideation. We know that children are not going to take kindly to taking  multivitamins, especially if they come in the form of a pill. I would like to tell you about the Good Communication Skills along with images for tips, as you want. Ability to confront a situation when faced with reputation crises using techniques of reputation management.


The following errors occurred with your submission Okay Your Username: Click here to log in Message: Options Quote message in reply? Effective communication and collaboration can positively influence patient satisfaction and outcomes. Simulations can mirror reality quite closely and are good for improving certain communication skills, such as counseling and breaking bad news [International Journal of Palliative Nursing. Communication is an essential skill for safe, effective, and compassionate health care practice. Regarding the familiar triad of knowledge, attitudes and skills, when it comes to teaching and assessing communication in the context of medical education, the primary emphasis is on skills.
Working and role playing in groups can increase learners’ sense of participation, as they can work together and assess different communication skills in various situations. Students develop knowledge of the implication of cultural, social, economic, and legal contexts for patient care and develop awareness of the unique health care needs of ethnically diverse populations and communities.
Firdous Jahan is currently working as Consultant, Associate Professor, Head of the Department of Family Medicine, Oman Medical College, Sohar, Oman.
In Family Medicine settings, learners are expected to be actively coached in communication by their supervising teachers—Family physicians and other members of the health care team.
The patient-centered clinical method is used in family medicine teaching as a model for interacting with patients and as part of the evaluation framework for the Certification Examination in Family Medicine.
The most important technique for obtaining a positive relationship with the patient is reassurance and attentive listening by the doctor.
Moreover, recent research also suggests that effective inter professional communication and collaboration can positively influence patient satisfaction and outcomes [American Journal Medicine. The focus on skills, suggests that communication can be taught, learned and improved [BMC Medical Education, 2007, 7, 4.]. Small groups help in filling gaps in the knowledge and skills of the group members, and they use a learner-centered process with less didactic teaching [Journal Continuing Education in Health Professions. During the role playing they learn knowledge of basic communication concepts, communication models, direct and indirect messages, types and functions of non-verbal communication, attribution, ability to elicit accurate, comprehensive and focused medical histories.


Patient-centered communication has been validated in terms of improved outcomes for patients [Patient Education and Counseling. Another important technique is to give permission to the patient for expressing his or her complaints, and to be the person they are [Cancer Nursing. This training improves the ability to provide consultation in a structured way, the ability to educate patients about their health problems and to motivate them to adopt health-promoting behaviors.
Jahan has overall responsibility for conducting the academic and service mandate of the department, consistent with the mission and policies of the Oman Medical College, Sohar, Oman. It also gives a space for learners to practice communication and receive feedback from staff and peers. The most useful thing about communication is a transactional process in which messages are filtered through the perceptions, emotions and experiences of those involved [Medical Teacher. She has been extensively involved in teaching, research and quality improvement, coordinator under and postgraduate teaching ,Facilitator MRCGP Intl South Asia, Conducted workshops , various scientific presentation nationally and inter nationally, abstract presentation , media appearance for health awareness program.
The UK’s General Medical Council (GMC) emphasizes effective communication as fundamental to good medical practice. Role play between learner and teacher is most common in family practice, as there is a great deal of opportunity for one-on-one teaching [Medical Teacher.
Introduced patient centered approached which has resulted in outstanding patient satisfaction and volume. Moreover, she has been into building clinical skills and competence following ethical guidelines with commitment to excellence in quality in patient care. Time for preparation, volunteers’ anxiety, and difficulties in giving proper feedback are some of the obstacles for engaging in role play [British Medical Journal.



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