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Use appropriate body language yourself: face the person with an open, attentive posture and maintain good eye contact (look at the speaker a lot, but don't stare all the time), smiling and nod your head from time to time. Good listening builds a rapport and understanding with the speaker and allows them to freely express their views.
These can sometimes be good for analysis but may demotivate the interviewee from talking.
You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you.

A good conversation makes a difference; something useful happens and it has a satisfying conclusion. Teamworking skills Interactive exercise and tips for group work exercises in assessment centres. The atmosphere should feel comfortable: like plants, conversations need good ground to take root and flourish.
People who talk about good news tend to cheer people up whereas people who always talk in negatives tend to depress the people they are talking to!

Assumption is the enemy of good communication; we assume that the other person is just like us.

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Comments to “Good business writing exercises”

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