Experience in all areas of Managed Care, from contracting, through billing, to resolving underpayments.
If any changes was needed in billing or forms, was responsible for communicating this to Management and any Departments the changed affected.

As Managed Care Contract Specialist: Primary contact person for Providers staff to come to with claim issues, underpayments, billing questions, or wanting to become a participating Provider under a Payor that CAAP has contracts with. Worked directly with Payor Representatives in getting Providers loaded with correct information and effective dates under CAAP's contract and fee schedules.


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