as cabin manager
,
it’s my job to ensure
that the standard of service on board is
kept high. Before each flight, I meet with
my crew on the flight deck to discuss the
day ahead. There are a number of special
scenarios to consider: if there is anyone
on board who requires assistance; if the
weather could be problematic and so on.
I have to make sure the aircraft leaves
on time, the passengers are comfortable,
all safety checks are carried out, and
the necessary equipment is on board
and in working order. Throughout the
flight I look after the standard of in-flight
service, ensuring customers are happy
and that everything is carried out as it
should be.
This job is in my blood. I joined easyJet
as I’ve got family members who work in
cabin crew for different airlines and they
encouraged me to try it out. That was
five-and-a-half years ago now, and since
then I’ve progressed from cabin crew to
cabin manager and was even shortlisted
for Cabin Crew of the Year last year.
The best thing about my job is that I
get to meet up to 600 different people
each day. That and the travel. I’ve
operated out of different airports, and I
get the occasional stopover too.
If you work hard, there are lots of
opportunities for progression at easyJet,
so – fingers crossed – I look forward to
more happy years wearing orange.
the orange pages
At your service
Meet
Graham Oliver,
one of our Cabin Managers, who maintains our sky-high standards
AS TOLD TO
CHLOE HAY
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