Page 175 - easyJet Magazine: December 2012

customer care
HOW TO CONTACT US
easyJet.custhelp.com
Our customer services team is available to help you
from 8am–8pm every day (local times).*
0843 104 5000
0820 420 315
199 201 840
902 599 900
01805 666 000
0848 282 828 0900 040 1048 703 103 988
0820 320 950 812 200 8999 0601 90199 458 988 1032
9723 763 0561.
Rest of the world
+44 843 104 5454
*
Please refer to easyJet.com for call charges. Calls may be recorded to
improve your experience when travelling with or contacting us.
Follow us on Twitter @easyJet to receive information on
how you can make your travel experience better.
In case of emergency while you are abroad, you can use one
common number all over the EU free of charge: 112.
This enables you to reach all emergency services (fire,
police, medical) in the 27 countries of the EU.
Warst Du mit unserem
Service besonders
zufrieden? Dann lass Dir die
Namen sagen, log Dich auf spirit.
easyJet.com <http://spirit.easyJet.
com> ein und gib Deine Stimme
für Deine Lieblings-Mitarbeiter
unter uns!
Vous avez bénéficié d’un
excellent service client par
notre personnel? Trouvez le nom
des personnes qui méritent une
reconnaissance particulière, puis
connectez-vous et votez pour
eux sur : spirit.easyJet.com
Soddisfatto del servizio
ricevuto? Scopri il nome
della persona che ti ha aiutato e
poi clicca su spirit.easyjet.com
per votarla!
¿
Has recibido una buena
atención al cliente?
Averigua el nombre de la
persona, accede a spirit.easyJet.
com y… ¡vota por él/ella!
Sentiste-te especialmente
bem tratado pela
tripulação? Descobre o nome da
pessoa, entra em spirit.easyJet.
com para votar nele ou nela.
it’s important
for us to know which of our people
really shine, so we created the easyJet Spirit Awards to
reward our staff for the great service you receive. Let us
know which of our cabin crew, pilots, customer service
advisors and ground staff have the ‘orange spirit’.
Have you received great customer service? Find out
the name of the person, then log on to spirit.easyJet.
com to vote for them!
easyJet Holidays terms and conditions
Prices are correct as at 30 October 2012 and designed to give you a guide to holiday costs.
For the latest prices and offers visit
easyjet.com/holidays
.
All prices include flights and
accommodation and are based on 2 sharing unless otherwise stated but exclude transfers
and baggage. Some payment methods attract a handling fee. The arrangements for a
holiday booked on the easyJet Holidays website are made by easyJet, acting as principal
for flights and as disclosed agent for travel insurance, car rental and airport parking; and by
Lowcostbeds acting as agent for accommodation and transfers.
Great customer
service
New frequent flyer
partnership
we’re delighted
to announce our new partnership
with Skywards, Emirates’ award-winning
frequent flyer programme. Skywards members
will be able to use their Miles towards any
easyJet flights. Flying with Emirates to one of over
125
destinations across 76 countries, including
Dubai, Singapore, Sydney and Cape Town will
earn you miles and make connecting across
Europe on our network of 600 routes between
130
airports in over 30 countries more affordable.
If you are an Emirates Skywards member or
looking to book a long-haul flight, then find out
more at
skywards.com
Head to far-flung
destinations like Dubai and
earn miles that you can
redeem on easyJet flights
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