106 AMERICANWAY
NOVEMBER 15 2009
NoteworthyNews
AroundOurCommunity
Fair-TradeWinesServedOnboard
AmericanAirlines isproud toofferFair
TradeCertifiedOneWorldPinotagewines
fromSouthAfrica topremium-class
customerson some international flights.
Fair-tradeprinciples support better prices
for producers, decentworking conditions,
local sustainability, and fair termsof trade
for farmersandworkers in thedeveloping
world. Fair-tradepracticesenableproduc-
ers towork toward self-sufficiency, stabil-
ity, and sustainability.
OneWorldPinotage isaFair TradeCer-
tifiedwine craftedbyKoopmanskloof, a
winery in theBottelaryHillsof theStellen-
bosch regionof SouthAfrica. Theirmission
is toproducequalitywineswhile support-
ingeconomic, social, andenvironmental
development of the region. ThePinotage
grape is indigenous to theareaand yields
full-flavored spicywines.
Now, AmericanAirlines’ premium-class
customerson select international flights
will beable toenjoy thesewines inflight,
all thewhileknowing that thewinehas
beenproducedunder theguidingprin-
ciplesof fair tradeand sustainability, an
arrangement that’sawin-win situation for
everyone.
TavisSmileyFeaturedonAmericanAirlines
AmericanAirlines isnow featuring the
television show
TavisSmiley
on some inter-
national and transcontinental flights. Tavis
Smiley’snightly, eponymous television
showonPBS reaches92percent of Ameri-
canhouseholds. Healsohostsaweekly
radioprogram,
TheTavisSmileyShow
,
fromPublicRadio International, which
reaches800,000 listenerseachweekend.
Inaddition tobeingahost anda com-
mentator, Smiley is theauthor of 11books,
including
Accountable:MakingAmericaas
Goodas ItsPromise
.Namedoneof
Time
magazine’s “Most Influential 100People”
of 2009, Smiley is the creative forcebe-
hind
America I AM: TheAfricanAmerican
Imprint
, a travelingmuseumexhibitionon
race inAmerica.
TavisSmiley
isauniqueblendof news,
issues, andentertainment, featuring in-
terviewswithpoliticians, entertainers, and
other newsmakers. The show isnowavail-
ableonBoeing777andBoeing757aircraft
in cabins that areequippedwithan in-seat
video systemandonpersonal videoplay-
ers, whichareavailable tobusinessand
first-classpassengerson international and
transcontinental Boeing767flights.
11111111111111111111111
ContactUs
Anytime
NamesandNumbers
YouNeedtoKnow
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Want tomakea reservation?
Just logon towww.aa.comor call
Reservationsat (800) 433-7300.
En
español, llameal (800) 633-3711o
n
For automatedflight information
inEnglish, call (800) 223-5436.
En
español, llameal (800) 228-8356.
n
For informationabout Cargoand
PriorityParcel Servicewithin the
UnitedStates (except Alaska), call
(800) 227-4622.
n
Contact AmericanAirlines
AAdvantageReservationsat
(800) 882-8880.
n
Contact AmericanAirlinesGroup
&MeetingTravel at (800) 221-2255.
n
Contact AmericanAirlines
Vacationsat (800) 321-2121.
n
Contact AdmiralsClubMember
Servicesat (800) 237-7971.
n
Togive feedbackonhowwell
Americanprovideddisability-related
services, please call (817) 967-3000.
Wewelcome your commentsand
suggestions. For thequickest re-
sponse, e-mail us via theContact AA
linkat AA.com. Include your daytime
phonenumber aswell as theflight
anddateonwhich you traveled. For
immediatehelp, seeanAAagent or
contact ourReservationsoffice.
CustomerRelations
E-mail: Visit AA.comand click
onContact AA, or go to
.
Fax: (817) 967-4162
POBox619612,MD2400
DFWAirport, TX75261-9612
Make a wish, and American Airlines em-
ployeeAnaTorresmay helpmake it a reality.
Torres isawishgranter for theMake-A-Wish
Foundation of North Texas, and she helps to
makewishes come true for childrenwith life-threateningmedical conditions.
“Imeet with the families and learn about thewish,” says Torres. “If we canmake it hap-
pen, we will. We want to reward the child for his struggle and let him know life is not just
about pokingandproddingand testing.”Make-A-Wishallots abudget for thewish, andTor-
res helpswith the paperwork and the logistics.Wishes can be anything from a computer to
a bedroommakeover to a trip toDisneyWorld. Over the past eight years, Torres has helped
dozensof children receiveawish. “The smileona child’s face ispriceless,” saysTorres.
Honoringhermother,who lost a longbattlewithcancer, alsomotivatesTorres. “Mymom
was very supportiveof childrenand sponsoreda child inLatinAmerica for years,” saysTor-
res. “Iwanted todo something that alignedwithher commitment tohelping children.”
Torres, amanager inairport automation, receivedhermaster’sdegree in international affairsand
planned for a career in thenonprofit arena. After an internshipwith theWorldHealthOrganization,
shewasoffereda jobat Americanandaccepted. Shedecided she could fulfill her ownwish towork
with nonprofits through volunteering. “It’s away forme to give back,” she says. Torres also sits on
the grants committee of the DallasWomen’s Foundation, an organization that promotes women’s
philanthropyandraises funds forcommunityprograms thatsupportwomenandgirls. “Ihaveareally
excitingcareer at Americanandworkwith thenonprofit sector, so I have thebest of bothworlds.”
AnaTorres
BeingThere
OurEmployeesGo theExtraMile
