NOVEMBER 15 2008
AMERICANWAY 121
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YouNeedtoKnow
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Want tomakea reservation?
Just logon towww.aa.comor call
Reservations at (800) 433-7300.
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español, llameal (800) 633-3711o
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inEnglish, call (800) 223-5436.
En
español, llameal (800) 228-8356.
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For informationabout Cargoand
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UnitedStates (except Alaska), call
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Contact AmericanAirlines
AAdvantageReservationsat
(800) 882-8880.
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Contact AmericanAirlinesGroup
&MeetingTravel at (800) 221-2255.
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Contact AmericanAirlines
Vacationsat (800) 321-2121.
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Contact AdmiralsClubMember
Servicesat (800) 237-7971.
Wewelcome your commentsand
suggestions. For thequickest re-
sponse, e-mail us via theContact
AA linkon theAA.comhomepage.
(Complete contact information is
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CustomerRelations
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onContact AA, or go to
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Fax: (817) 967-4162
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DFWAirport, TX75261-9612
BeingThere
OurEmployeesGo theExtraMile
BruceSickler
When American Airlines employee Bruce Sickler, a longtime
advocate for the disabled at American and in communities in
theDallas/FortWortharea,was invited tobeoneoffive judges
at the “Ms.Wheelchair America” contest, it was, according to
him, theopportunity of a lifetime. “Itwasanexperience I’ll never forget,” saysSickler.
Sickler,whoprovides technical onlinesupport forAA.com, hasworkedat American formore thaneight years.
He also represents employeeswithdisabilities by servingonAmerican’sDiversity AdvisoryCouncil, whichover-
seesAmerican’s 16 diverseEmployeeResourceGroups, created to foster support and respect for the ethnically
and culturally diversebackgrounds andperspectives of employees. He says judging the competitionbrought his
jobat American into clearer focus.
“Most people don’t know that American has a specialized department that some airlines don’t offer,” says
Sickler. “In the first sevenmonths of this year, our Special Assistance Coordination desk handledmore than 40,000wheelchair requests. American
makes it a priority tomeet the challenge of accommodating travelerswith disabilities and handling
their specialmedical devices.”
Sickler, in addition to participating in the KomenRace for the Cure, also spearheads “Operation
Go-Go,”anew task forceat American that is focusedon improving the travel experience for custom-
erswithdisabilities.
“Although transporting customerswithmobility challenges and their devices is somethingwe do
every day, it’s somethingwe’re looking to improveevery day aswell,” saysSickler.
AmericanAddsPeak-
SeasonFlights toBrazil
AmericanAirlineswill add
several newflights toBrazil
for theupcomingwinter
travel season, including four
weeklynonstopsbetween
NewYorkCity andRiode
Janeiro. TheNewYork-Rio
nonstops comeon theheels
of American’spreviousaddi-
tionof service to threenew
destinations inBrazil from
Miami inearlyNovember.
Americanwill operate
fourweeklynonstopflights
betweenNewYork’sJohnF.
Kennedy International Air-
port andRiodeJaneiro from
December 19, 2008, through
February 28, 2009.
Inaddition, Americanwill
operatea fourthdailynon-
stopflight betweenMiami
andSãoPaulo fromDecem-
ber 18, 2008, throughJanu-
ary 30, 2009.
Finally, Americanplans
tooperateoneadditional
weeklynonstopbetweenMi-
ami andBeloHorizonte from
December 21, 2008, through
February 23, 2009.
Tobook tickets, pleasego
towww.aa.comor call Res-
ervationsat (800) 433-7300.
DIRECTV
Signup forDIRECTVand
earn7,500AAdvantage
mileswhen youactivate
newDIRECTV service.With
DIRECTV, youget access to
themostHD channelsand
themost sports inHD. Of-
fer endsDecember 31, 2008.
Call (800) 375-5752 for ad-
ditional detailsor to signup
for service.
MilesMadeEasy
Make room for extramiles
on your next trip, because
when youbookonAA.com
andfly beforeDecember 15,
2008, you’ll receivea very
special thank-you forflying
onAmericanAirlines: 1,500
AAdvantagebonusmiles.
Just like that, just forflying
withusbeforeDecember 15.
Go toAA.com to learnmore.
Tut Tut
“Tutankhamunand the
GoldenAgeof thePharaohs”
hasopenedat theDallas
Museumof Art. As theof-
ficial airlineof theexhibition,
AmericanAirlines isoffer-
ingAAdvantagemembersa
special 20percent discount
onexhibition tickets. Visit
for
details.
WhenyoubookonAA.comandflybefore
December15, 2008, you’ll receiveaveryspecial
thank-you: 1,500AAdvantagebonusmiles.
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