This online course provides instant access to the course materials (PDF download) and CE test. As a speech-language professional, what’s the first medical error that comes to mind when you think of a critical incident? An elderly man, post hernia surgery, had a transient ischemic attack (TIA) and respiratory difficulties.
The AHRQ commentary further notes, “Medical errors and accidents due to communication mishaps are complex and multifaceted.
However, the chance that problems in inter-professional communication will cause other adverse events is high.
Virtually all of the consumers (96%) said hospitals should be required to report medical errors to state health departments.
Successful completion of the online CE test (80% required to pass, 3 chances to take) and course evaluation are required to earn a certificate of completion. Click here to learn more. Professional Development Resources is approved by the Continuing Education Board of the American Speech-Language-Hearing Association (ASHA Provider #AAUM) to provide continuing education activities in speech-language pathology and audiology. Florida-licensed Speech-Language Pathologists (SLPs) and Audiologists have an upcoming license renewal deadline of December 31, 2015.
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Preventing Medical Errors in Nutrition and Dietetics is a 2-hour online video course that meets the Florida requirement that dietitians and nutritionists complete a course on the prevention of medical errors each renewal. Save 50% on medical errors online CE courses during our Medical Errors Online CEU Sale – one week only!
Over the past 20 years, medical errors that result in patient injury or even death have become the focus of attention in both popular and professional publications.
A 2011 Consumer Reports Poll on Hospital Safety interviewed 1,026 adults ages 18+ using a nationally representative probability sample. In the State of Florida, speech-language pathologists and other health professionals are required to complete a course on the prevention of medical errors each time they renew their license. One the most common medical procedures in which speech-language pathologists have a primary role is the evaluation and treatment of swallowing and feeding disorders.
Preventing Medical Errors in Speech-Language Pathology also includes a section on race and ethnicity. The course describes in detail a number of patient safety goals and concludes with a series of recommendations for improving interpersonal communication in order to prevent medical errors.
This course addresses the impact of medical errors on today’s healthcare with a focus on root cause analysis, error reduction and prevention, and patient safety.
Preventing Medical Errors in Behavioral Health is intended to increase clinicians’ awareness of the types of errors that can occur within mental health practice, how such errors damage clients, and numerous ways they can be prevented. Preventing Medical Errors in Speech-Language Pathology addresses the impact of medical errors on today’s healthcare with a focus on root cause analysis, error reduction and prevention, and patient safety. Preventing Medical Errors in Nutrition & Dietetics addresses the impact of medical errors on today’s healthcare with a focus on root cause analysis, error reduction and prevention, and patient safety in the practice of nutrition and dietetics. 2-hour course required for license renewal of Florida SLPs and Audiologists on December 31, 2011.
All Florida-licensed healthcare professionals are required to earn 2 hours of continuing education on the prevention of medical errors each renewal cycle.
Professional Development Resources offers 3 different continuing education courses on the prevention of medical errors, in hopes of providing more targeted and relevant information to licensees. The first course, Preventing Medical Errors, is a general course any healthcare professional could take to meet the 2-hour requirement. Next comes Preventing Medical Errors in Behavioral Health. This course is intended to increase clinicians’ awareness of the types of errors that can occur within mental health practice, how such errors damage clients, and numerous ways they can be prevented.
Finally, Preventing Medical Errors in Speech-Language Pathology was created with a focus on the specific types of medical errors than can occur in the world of speech and hearing. This course addresses the impact of medical errors on today’s healthcare with a focus on root cause analysis, error reduction and prevention, and patient safety.


This course gives a brief overview of medical errors and how they affect massage therapists. A medical error is “a preventable adverse effect of care, whether or not it is evident or harmful to the patient. Communication, surgical errors, accidental infection, lab errors and treatment errors are all common medical errors that happen in taking care of a patient. The biggest cause of medical errors is communication problems, but there are additional categories of common causes, according to the Agency for Healthcare Research and Quality.
Medication errors are the most common medical error, so we have dedicated a separate chapter to discuss them. There is currently no Federal system requiring health care professionals to report medical errors.
It will surprise no one that 67% of respondents get seven hours of sleep or less per night. Surgical complications increase when attending surgeons have less than six hours between a final evening procedure and the first morning procedure the next day. Interns who worked five or more extended-duration shifts a month reported a 300% increase in preventable errors. Schedule shift work to move ahead, not fall back on the clock.  This is easier for the body to adjust to. Allow generous vacation time so physicians have the chance to rest and recharge their batteries. Teach doctors, literally, how to sleep.  Give them protocol during medical school to help them rest fully whenever they’re able. As a medical professional how do you feel about sleep deprivation?  Have you ever seen any policies in place that helped physicians get more sleep?  Do you think the old school way of 30-hour shifts is still the way to go?  This will be discussed in detail inside Sermo, if you’re an M.D.
The SERMO Community Blog provides a window into the important, and oftentimes entertaining, content being shared by SERMO physicians.
Multiple scenarios of real and potential errors in the practice of speech-language pathology are included, along with recommended strategies for preventing them.
In this case, liability could be attributed to the physician, the speech therapist, and the nurses caring for the patient. Currently most states (including Florida) do not disclose facility-specific information to the public about mistakes.
Professional Development Resources is also approved by the Florida Board of Speech-Language Pathology and Audiology (Provider #50-1635) and the Ohio Board of Speech-Language Pathology and Audiology and is CE Broker compliant (all courses are reported within 1 week of completion). This course satisfies the medical errors requirement for license renewal of Florida occupational therapists and other allied health care professionals. Preventing Medical Errors in Speech-Language Pathology is designed to help SLPs be vigilant to the kinds of medical errors that can occur in their practice and take proactive steps to prevent them.
Because of the nature of swallowing disorders, treatment is frequently complex, and a number of dysphagia management issues have become very contentious.
The authors point out that there is an increasing need for bilingual health professionals to serve the rapidly growing ethic segments of our population. It satisfies the requirements of the Florida State Legislature mandating a 2-hour course relating to the prevention of medical errors as part of the licensure and renewal process for health professionals. Real life stories, ethical considerations, health literacy and growing health consumerism are addressed. This course is accepted by all Florida licensing boards since Professional Development Resources is approved by several Florida boards (see below).
Multiple scenarios of real and potential errors in the practice of speech-language pathology are included, along with recommended strategies for preventing them. Around 1.3 million people in the United States are harmed every year through medical errors. The purpose of this course is to educate health care professionals about the performance improvement process, the influence of human factors in errors, how to identify situations where errors commonly occur, and how to apply strategies for prevention.


Evidence shows that the most effective error prevention occurs when a partnership exists among care facilities, health care professionals, and the patients they treat. Professional Development Resources is also approved by the Florida Board of Speech-Language Pathology and Audiology (Provider #50-1635) and the Ohio Board of Speech-Language Pathology and Audiology and is CE Broker compliant (all courses are reported within 1 week of completion).
As part of the updated protocol, the physician “pre-authorizes” an NPO order, and the SLP is authorized to write the NPO order if the bedside swallowing evaluation is suspicious for the risk of aspiration.
In this case, the critical error had its roots in the failure of both written and verbal communication. Examples include improper diagnosis, breach of confidentiality, failure to maintain accurate clinical records, failure to comply with mandatory abuse reporting laws, inadequate assessment of potential for violence, and the failure to detect medical conditions presenting as psychiatric disorders (or vice-versa).
Also included are tips for distinguishing scientific from pseudoscientific treatment claims and for improving communication with patients. Examples include improper diagnosis, breach of confidentiality, failure to maintain accurate clinical records, failure to comply with mandatory abuse reporting laws, inadequate assessment of potential for violence, and the failure to detect medical conditions presenting as psychiatric disorders (or vice-versa).
Evidence shows that the most effective error prevention occurs when a partnership exists among care facilities, health care professionals, and the patients they treat.
First, the SLP did not consider the NPO recommendation important enough to contact the physician immediately, and thus she did not verbally communicate the recommendation to the physician. This means that we need to be careful that, after an accident investigation or root-cause analysis, we don’t design protocols that prevent only the specific error from happening again. According to a study in Health Affairs (Classsen et al., 2011), hospital errors are more common than suspected…ten times more common. It includes detailed plans for error reduction and prevention like root cause analysis, habitual attention to patient safety, and ethical and legal guidelines.
Suggested strategies for preventing errors address all three elements: (1) models for changing the culture in care facilities, (2) lifelong learning for SLPs that is focused on ethical, evidence-based, culturally competent practice, and (3) tools for educating and empowering patients.
It includes detailed plans for error reduction and prevention like root cause analysis, habitual attention to patient safety, and ethical and legal guidelines. These tips are focused on preventing surgery errors, preventing hospital acquired infections and maintaining electronic medical records.
A speech-language pathologist (SLP) evaluated the patient, found him to be at high risk for aspiration, and completed a consultation form recommending NPO status. Second, the hospital protocol resulted in sequestering her consultation form with the NPO recommendation in a special section of the chart, not in the core daily progress notes that all physicians read regularly.
In this case, an NPO order was the problem, but the root cause analysis revealed general problems with communication. Medical errors and other adverse events occur in one-third of hospital admissions according to the authors.
When professionals are not familiar with the cultural norms, customs, and languages of their patients, miscommunications can arise and cause serious diagnostic and treatment errors. The course includes numerous cases illustrations to help demonstrate common and not-so-common behavioral health errors and specific practices that can help clinicians become proactive in preventing them. * This course satisfies the ethics requirement for biennial relicensure for Florida mental health professionals. The course includes numerous cases illustrations to help demonstrate common and not-so-common behavioral health errors and specific practices that can help clinicians become proactive in preventing them. However, the physician did not see the form, and the patient continued to receive thickened liquids.
Third, the physician did not read the SLP’s consultation form and act upon the recommendation.
The chance that another patient will die due to lack of a timely NPO order is relatively small. Please be sure to check our state requirements page and contact your state to verify your requirements.



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