Around late April 2008, Interactive Brokers kept sending me deposit notification emails saying to confirm a deposit to my account. At the end of the day, Interactive Brokers has a very complex trading platform only intended for high volume traders, but they rank at the very worst in my books for customer service.

I told Interactive Brokers I have no problem returning the money and they’d get it immediately, but asked why my brokerage account was being closed.
Although this scenario is not covered in their terms and conditions and I didn’t do anything wrong, they decided to permanently ban me from Interactive Brokers on the grounds that I took the money knowing it wasn’t mine.

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