Communications is the act of sharing knowledge, feelings ideas and information with others.
Communication can be verbal or non-verbal; face to face or at a distance in time and space. 3.Give one example of an off session activity on a 10-day content enrichment programme at DIET. Content is available under the Creative Commons Attribution Share Alike License unless otherwise noted. Course assessment is valuable to the teaching process because it allows you to identify what is “working” in the classroom, make informed revisions in future courses and record success for funding agencies and other actors. Effective teaching can be measured through different types of direct and indirect assessment. Without a doubt, any course that you have ever created includes all of these elements; however, they may not be evident in ways that inform your curriculum or others of your teaching success.
The following matrix [Table A: Learning Outcome Assessment Matrix] will guide you in the process of aligning over-arching goals, desired learning outcomes, teaching methods and assessment strategies for your course. When developing measurable learning outcomes, consider including a combination of lower- and higher-order thinking skills. Table D provides a sample of pre- and post-test assessment content aligned with the overarching goals, desired learning outcomes and teaching methods in a learning outcome assessment matrix. Other types of indirect assessment include informal feedback strategies (incorporating specific questions into a lesson or through the online course forum) focus groups, self-reflection assignments and individual student interviews. Communication can be Internal, External, Upward, Downward, Formal, Informal, Lateral, Interactive, Mass or Grapevine.
Internal communication takes place within the organization or group–among people within, among different groups of employees and between employers and employees. Letters, notices, brochures, demonstrations, telephone calls, business meetings, press releases, press conferences, audio-visual presentations, publicity films product launch events and advertisements are all examples of external communication.  It is important to note that the external agency or person targeted through such communication, quite often forms an image or impression based on such communication and it is, therefore, very necessary that adequate care is taken in making it clear, intelligible and appealing. Any communication that moves from employees to supervisors, supervisors to managers, managers to executives, regional manager to general manager and so on, may be categorized as upward communication. Formal communication generally follows a well-defined hierarchical pattern and periodicity.
This type of communication takes place in an unstructured manner and outside the formal forums. While formal structure of communication is a must in large organizations, it is the informality that helps sustain goal orientation in small well knit units. Lateral communication generally takes place in an organization and is neither upward nor downward. Any communication that takes place, orally or in writing, from one branch head to the other, from one division head to the other, from one group head to the other, may be described as lateral communication.  An important point worth noting in any such lateral communication is that there is not much difference in terms of the hierarchical levels or positions of the sender and the receiver. At the government level too, there is often a separate ministry or department of mass communication to deal with this functional area.
Grapevine is a kind of informal communication that prevails in organizations and businesses. The prevalence of this type of communication in an organization has to be recognized and accepted.
In this enjoyable hands-on workshop, develop the skills necessary to communicate clearly in face to face situations and produce effective written documents including; letters, reports and e-mail.


Through discussion, exercises and constructive feedback gain the skills to express yourself confidently in all business situations. Learn how to use these elements as an intentional and conscious tool in order to achieve a positive first impression in every social and business situation.
Use body language to make you appear more confident, powerful, trusting, etc depending on what the situation may require from you. To create a positive learning environment through: Explaining the background, objectives and design of the program.
This Course is ideal for individuals and managers who must continue to perfect their business communication skills for a professional and a business environment. This Course will be highly participative with the participants doing exercises under the guidance of the course leader. Delivered training programs for distinguished list of clients in industries such as Government, Automobile, IT, ITES, Banks, Hospitals, Media & Airlines. Conducts training Programs on Voice and Accent, Culture, Communication Skills, Telephone etiquette, Customer Service, Business Communication and Etiquette, Presentation skills, Business English, Personality Development, Interview skills and Train the Trainers.
Developed new business as well as managed key and large accounts for NIS Sparta’s ITES vertical. Matthew Ross was featured by his local newspaper for his excellence in high school football, basketball and baseball. In an industry sadly bereft of honesty one young aspiring banker, Matthew Ross took the time to write a cover letter that so impressed the individual it was meant for that he in turn decided to share it with other Wall st executives for its candor which of course then led it to being shared by other executives, social media and so forth.
Perhaps what makes the letter most interesting is not only its candor but the suggestion that Wall st bosses are from time to time willing to overlook the traditional pedigree qualifications they insist is the best fit which might be a backhand way of saying maybe Wall st bosses are starting to come clean with the notion that just because you know such and such and were educated at a premium entity doesn’t necessarily mean one has the pizzaz to excel, the integrity or ability to make good decisions or simply the discipline and resolve to do anything it takes to get ones foot through the door. Suitable for all people working within the organization responsible for imparting information to a variety of audience.
Since measuring teaching is clearly not an exact science, the more varied the data sources, the more useful the measurement is likely to be.
Table B is an example of a completed, yet simplified matrix [Table B] for a statistics course organized according to these principles. Student A, while not achieving the same level as Student B, actually showed greater improvement as a result of teaching strategies and course instruction. These types of exercises offer instructors the opportunity to gauge comprehension of material and achievement of specific learning goals.
It takes place among business entities, within markets, various groups of employees, buyers and sellers, service providers and clients, sales person and prospective buyers, and within the organization and with the press. It could be oral or written, visual or audio-visual, formal or informal, and upward or downward.
Knowledge, skills, goal orientation, sharing of corporate concerns, review and monitoring, performance appraisal, counseling and training are among the issues that internal communication addresses. It addresses people outside the organization, like the prospective customers, competitors, public, press, media and the government. Banks, finance companies, insurance businesses, railways and such other people-oriented organizations have typically a 3-tier or a 4-tier structure.
Similarly, communication from branches to regional offices, regional offices to zonal offices, zonal offices to head office is referred to as upward communication. Staff meetings, union-management meetings, branch managers’ conferences, periodical sales review meetings and customer meets are examples  of forums that facilitate formal communication.


Memos, circulars, instructions, guidelines, clarifications, agreements and reports are some of  the channels that facilitate the flow of formal communication in business organizations. Informal communication takes place through chats, conversations, informal talks and the like. It takes place through meetings, conferences, teleconferencing, multimedia presentations, group discussions and other such active two-way exchanges. By its very nature, mass communication addresses a vast, well spread out and heterogeneous group of people and, as such, special efforts will have to be mode to sustain their interest and achieve the desired response.
Main branches of study relating to mass communication are public relations, advertising and publicity, journalism and digital media. The role is to conduct workshops on Spoken English, Business Communication, Corporate Etiquette, and Excellence in customer relationship, Business English, Grooming and Personality Development, Presentation skills and Interview Skills, Pan-Max. Please send confirmation with your Full name ,mobile number, email-id through mail before 5th September 2016.
The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID. Of course what makes the letter a little sad is the fact that the applicant might be wasting his integrity and good attitude in an industry sorely lacking in those very qualities….
In particular, for those who wish to present more powerful and articulate presentations, learn techniques for encouraging comment and feedback and to develop good presentation evaluation skills.
Guidelines for developing and assessing student learning outcomes for undergraduate majors. Internal communication serves to inform, instruct, educate, develop, motivate, persuade, entertain, direct, control and caution people in the organization. The process of communication to be complete and effective, should encompass all these levels and tiers. Employee suggestions, market reports, performance reports, feedback on new products and requests for facilities or instructions are all examples of upward communication in the organizational context.
It travels through senior executives to junior level functionaries, from the controlling office to the branch, from the head of the division to the head of the unit. It may not always be possible to control the grapevine, but, nevertheless, an able communicator knows how to influence it. Her experience in the ITES and the IT industry enables her to integrate practical knowledge, the technicality of the language and the soft skills required on the shop floor, with her training style and creativity. Execute projects that include setting up of Standard Operating Procedures, quality processes, hiring new staff, training, assessment and calibration. Anna Bui, Allen Ivanov ex girlfriend killed at Mukilteo shootingfitz on Why did Allen Ivanov target Chennault Mukilteo house party in shooting?
When many speakers are involved, there may be a need for a moderator who will facilitate effective flow of communication from different speakers. It travels through informal networks and quite often travels faster than the formal messages.



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