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I contacted Mophie and was advised to fill out their online form and the exchange process would start. I spoke with Charles the next day and actually had a very good conversation about what I mentioned in my original review and also the other issues with the case, such as the easily scratched integrated screen protector and the echo that the person on the other end of the phone hears, if they can hear you at all.
So, to sum it up, I’m getting a brand new, un-touched by human hands since manufacturing, scratch free Juice Pack Pro in replacement for the original one that was sent to me. The Juice Pack Pro has been designed by Mophie to add an extra 150 percent of life to your iPhone 4 or 4S. Mophie has equipped the Juice Pack Pro with a 2500 mAh capacity battery, with a 4 LED status indicator. The Mophie Juice Pack Pro is now available to purchase both from the Mophie website directly, or Mophie resellers for around $130. After getting started with putting my iPhone inside the case, I noticed scratches on the screen. I received a reply within an hour and to my dismay, they wanted me to pay for shipping back to them. I had basically written off any idea that I was going to have my issue resolved in an acceptable fashion.

I’m also on the list to received the updated replacement parts that are supposed to fix the microphone issue. Ring is an easy to install wireless doorbell that captures video when it detects motion or someone presses the button.
Together with military grade protection keeping your iPhone safe from extreme knocks and bumps that would destroy most iPhone cases. Mophie explains a little more about the protection provided by their new Juice Pack Pro iPhone case. It then clicked that the round stickers that seal the outer sleeve of the packaging to the inside were already cut But, in my excitement to get started, I really didn’t pay attention to it. I let them know quite clearly that I would not spend another $20 to send back something that I paid $130 for, then nearly $10 in tax and $26 in shipping. I even started using the case, as I figured I was stuck with it and might as well get some use of the $160+ case. De rubberen rand is bestand tegen schokken en stoten en door de dopjes bij de openingen is de accu waterdicht!
But, what good are they if the company doesn’t stand behind their product or their image.

I did however, advised Charles that I wanted to speak with him personally before procedding with the replacement. I received no further reply from customer service so I decided to send an email to the founders of the company, which included the CEO.
Charles didn’t seem very familiar with the easily scratched screen protector problem. I filled him in on what I was experiencing with mine and how I had obviously only been using the case for less than 2 weeks and it looks like I have been using it for at least 6 months. He told me that he would bring this up to whomever it was that should know about this and assured me that it would be addressed after the microphone issue was fixed.

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Comments Mophie juice pack pro battery life

  1. Lady_Sexy
    Minutes of run time - full more serious problems than just electrical ones experience.
  2. Fellin
    AAA batteries at a time and charge iPad, highs.
  3. blaze
    Car battery charger to suit device and couldn,t jump start the battery or to do a reconditioning procedure (whatever that.