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I have been giving some very serious consideration to when and where different forms of communication should be used. Clipping is a handy way to collect and organize the most important slides from a presentation. Receivers in the communication process selectively see and hear based on their needs, motivations, experience, background, and other personal characteristics. When individuals interpret another’s message as threatening, they often respond in ways that retard effective communication.
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Communication can be very complex, as there are countless opportunities for sending or receiving the wrong message.
Study the model illustrated above, and the explanation of each of the elements given below.


Receiver: The receiver is the person (for example the colleague or tourist) to whom the message (or communication) is directed. Channel: The channel is the medium through which the message is sent – for example whether it is sent verbally (by word in face to face or telephonic conversation), written (by writing such as memos, letters, faxes, e-mail) or signaled (by hand or other symbols). Encoding: This technique is when the sender puts the message into language, symbols or signals, which may be understood by the receiver. Responding: This is when the receiver or even the sender of the message performs an action and responds to the message received. Feedback: The message has an effect on the receiver in terms of how they think it was intended, and they give a response (reaction) back to the sender based on the meaning they attach to the message. Noise: As we have already seen, noise hinders effective communication throughout the communication process. It is important that all senders of communication must keep in mind who their target audience is, so that they can focus the message accordingly.
Do you know the saying, "Communication is as much a matter of human relationships, as it is about transmitting facts"?


An important feature of successful communication is a better understanding among those participating in the communication.
Content is available under the Creative Commons Attribution Share Alike License unless otherwise noted. It consists of nine elements, two of which involve the major players in the communications process namely, the sender and receiver. Show prominently any three of the elements which you find to be important for effective communication in the tour guiding context. The sender in tour guiding operations can be both the tour guide who presents tour commentaries and explain attractions, and the tourists who ask questions or make comments.



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