Dr. Ritamarie Loscalzo (00:38.648) There we are. Dr. Ritamarie Loscalzo (00:47.816) giving me a weird message that saying there's another meeting in process cancel it. I'm like huh but this is the only meeting on my calendar was too bad but did you guys get that message too? Yeah she said you were in another meeting so yeah we're waiting for you you were in a meeting. was in a meeting it told me the same thing it said you another meeting in process you want to cancel that one and I'm like who am going to cancel? So I finally I waited a couple of minutes and I tried again and I mean all right so let's see who else is here. Deborah, Alison's note taker, we had a lot of note takers. Michael's here, Rob's here, Lisa and Lindsay. Okay great so let's go ahead and get started. Let me just make sure. Dr. Ritamarie Loscalzo (01:40.605) I'm just going to leave the recording going. We had a couple of situations recently where it stopped and restarted and then it didn't really restart. Yeah, that wasn't fun. So I'm just going let it go. Andy, you can edit this out. So good day, everyone, and welcome to the NEPT content implementation call for the month of February. It's almost the last day of February 2025, believe it or not. Looks like we're heading into the spring soon, and this year's going by fast. So we're here to support you on Content primarily, but whatever else comes up, usually we hit whatever content kind of questions you have at the beginning and then we run out of those and then we talk about whatever, know, the weather, the clients, the marketing, whatever you want to talk about. generally, you know, I like to check in to see where's everybody at in the content. And then if there's any particular content type questions that you have that you want to talk about, we can talk about. So Lindsay, you should be easy to say. pretty much started not that long ago. So where are at? Yeah, so content, I think I'm in module four. Very good. Yeah, so there's really nothing to implement yet, except I'm trying to do notes and stuff. That kind of implementing, I think for me is like, I want to like start getting in structure to, you know, like as I'm learning this stuff, like kind of think about like structure of like, how do I bring in clients? I'm on module where we're doing intake forms and stuff like that. And so I get that there's a way of like learning how to do it. And then like, there's a way I want to be able to do it online. So I've been researching like the companies, right? And I'm trying to figure out that The companies, mean like practice management type software? Yeah, like CRMs. And let me look, put the question, let's see where the question is. it was like practice better versus healthy. And then you use bio-annic. Bio-canic, yeah. Bio-canic. And then of course I went to chat to UPT and said, Dr. Ritamarie Loscalzo (04:06.958) What do I do? And they told me all like the things that they do differently. And basically a chat, GTP said I should use all of them. No, don't do that. Please don't do that. No, I'm not that familiar. There's a lot of them that have come about, right? Over the years that I've been in practice over 30 years, 33 years to be exact. And I have tried so many and so many, you know, before the age of amazing technology we have now. And I've spent literally thousands and thousands and thousands of dollars on things that claimed this is going to be just a point and click and you just click here and you got your notes taken. Cause I want something that's quick and easy so that because in functional medicine, there's a lot, there's a lot of things we do, right? There's a lot of little pieces we want to keep track of it. We're not going to keep it all in our head at first. go, Oh yeah, I'll just remember. Oh, you're going to remember that that person was, you know, in a flood when she was four and maybe there's some mold and you know, and she, you're not going to remember all that. Right. So how do we easily keep track? of all that information. And as you go through this module, you'll see a of my own record keeping things. And the one thing that I came about with, because I got so frustrated with all of the tools was I just created a spreadsheet. It's called the master tracker. And I just got different stuff to it. Let me keep track of this. I want to keep track of my lab. So that was before ODX came out and you can put all your stuff in there. I still honestly still like to use my my lab tracking sheet because it's all like laid out in one place and I know where everything is. I don't use it as much as I used to, but then I created other sheets in there like, well, I want to keep track of the person's history, right? When did they first start having this problem? What was happening in their life before that? What was going on in their life emotionally at that time? Where did they live? You know, all these different things. So in that master tracker, there's a lot of stuff that some things I still use and love. And some of them, like I have through it, tried it, didn't work that way much at all. the systems, when Biocannic came out, we found out about Biocannic about five years ago, four years ago, something, five years ago. And I was like, this is made for functional medicine. So it had, like, if you put in, if you read in your PDF, you put in a PDF of like a Dutch test, it'll put it into a format. And then you do another Dutch test in two months, it'll compare them side by side. Dr. Ritamarie Loscalzo (06:32.118) It's not up to my standards of how to compare them side by side because I like to look at things in certain ways and I like color coding. So we have created our own tracking sheets for those, but those you have to type in, that's the problem. I don't have the OCR kind of capabilities for that. But I like a lot of things about BioCannock because I can keep everything for one client in one place and I'm not jumping all over the place. So that's what I've chosen to use. I choose not to evaluate the other ones that have come out because I don't need to confuse my brain and go, maybe that's better. Maybe I should switch. Switching from one to another is pain in the ass. So you really do want to decide what you want to use. thing I'd like to add. Yeah, but Rita Marie, also have, what are you using as your CRM and also as you're hosting for all your videos and. There's a lot of different software that we use. So use Infusionsoft for the CRM. You are, okay. Thought about moving to go high level, keep hearing about it. But every time I look into it, it's like, I get a headache from thinking about the amount of work it will take to move. And there's some downsides, but I keep hearing different things from different people. it may not be as cheap as you think it is because you're paying for email that we send. And if you're sending, you know, tens of thousands of emails every week, which, you know, if you have a big list, but yeah, yeah. They tell you you're limited to a million emails a month. Well, if I had a hundred thousand people on my list, a million emails is 10 emails a month. that's not, writing to people very often, you know? So there's a lot of things to consider. I think if I were starting from the beginning right now, I would really be seriously looking at Go High Level because it integrates everything. I mean, it really integrates everything. They even have, what's the thing called? HIPAA compliant. version if you really need it. I don't know how it works for keeping, but I think it does work for keeping records, right? So in BioCANEC, so we have a record for each, each person has an account and we have it set up so that, cause we had multiple coaches can be working with Sally. So we have it set up so that I have, say I'm working with Sally, I need to access all of my records, but you know, Kate over here is Sally's main coach. So Dr. Ritamarie Loscalzo (08:56.152) she gets access to Sally, but Kate doesn't get access to Michael, because Michael's not working with her, he's working with somebody else. So BioCannock has the ability for us to sort and deliver right now that way. It also doesn't have a limit to the number of clients. However, they just raise their prices. So I'm in the process of going, okay, how does this compare? Because when they don't have a limit to the number of clients, that's awesome, right? Because in some of them, it's like, yeah, and if you hit, 20 clients, now you pay this much. And when you hit a hundred clients, you hit this much and you never know how to contain your costs because like infusion soft just keeps growing. And suddenly you're paying a thousand dollars a month for infusion soft. you're like, what happened there? used to be a hundred dollars a month. happened? So I like biocannic because it has, it has all the functional medicine type things, but it's also not as, it's not as intuitively organized as I would like. Yeah, okay. So this is what I'm understanding. I go a high level. We need a CRM. We need to be able to automate marketing. So go high level is it. And it actually can host a lot of like online videos, tutorials. It can onboard. It can have all the things that you need, but it doesn't do the health component. It doesn't track. doesn't. synthesize, it doesn't. And so what is the right one to be in there? Is it healthy, better practice or bio? Well, think Biocannic, check into Biocannic has an integration with Go High Level. Yeah. So, you know, and I don't know about the other ones, the healthy, the other kinds of things. Biocannic also has the ability to create programs. It's not as sophisticated as like a full on membership piece. And I haven't really looked at the Go High Level piece. Right. What that looks like. You're doing your courses through. We do our. We have two different platforms. One is wishlist, which we hate. Yeah. Yeah. So we want to get out of that. But the other one is we're just moving to Membrium with the name of that thing. Not thinkific. Learn Dash. Yeah. OK. Go High Level has it all included. Dr. Ritamarie Loscalzo (11:14.7) Right. Yeah. Okay. And it's a lot when you start to add it all up and you start to separate it's expensive, but it's also it's confusing to keep track of the integrations and who does what to who. Well, and that's brings me to my next question. So I'm thinking like, I know I need to learn the content, but it's sort of like, I want to be learning the content. And then when I'm done with the content, like it'd be ready to go. And so it's like, I'd like to have these systems kind of in place. then I'm thinking, okay, how do I integrate the supplement store, like the full script? Like, that implemented into... Biocannic integrates with... Or go high level. Go high level. can integrate it with full script, I'm pretty sure. Okay. And then how about the labs? Is it like each kind of lab that you get accredited through, you have to implement their service into your website or... We've been using Loopa. Rupa, R-U-P-A, because it, and they just integrated with Fullscript. So Fullscript and Rupa are, we're in together. And Rupa has an ability to order whatever labs you want. There might be one or two, there's a few labs that they don't actually order, but you can, one place. Like we were ordering from Genova and we're ordering from Dutch, and we're ordering from all these different things. we have person assigned to that's what her job is, is try to keep track of all these labs. And then when they come in and then get them, the beauty of BioCANIC is you can integrate it so that when the labs come in, supposedly, I don't know if we're implementing it, you can just upload it into BioCANIC and that sends out the, or you do the integration. so when Rupa sends you your Genova diagnostic test that it gets somehow communicated. I don't know if that's really working right now. Right. Great. So it sounds like a full, I think it's like go high level, something in the middle, full script and Rupa. Those are, and then what's in the middle, whether it's biogenic, better practice, healthy, or something new, there is this health component that has to be in there. have to keep track of it. Dr. Ritamarie Loscalzo (13:25.518) a spreadsheet like using my master tracker if you want to track. Yes, I could just do it really simple. I hate fucking spreadsheets. So I want something that they can tick off and it can be in there. So that's me personally, right? Everybody has their own way. Some people love spreadsheets and I just go, so yeah, it's like, what is it? But that's a low cost way, which I like for the interim because I don't have any clients. So what am I going to pay $20,000 for the year? Right. Well, know, biocannock up until recently, was 20 bucks a month. Oh, shucks. Right. But then they just raised their price. So I think it's like 45 or 55 or something like that. So it's gone up, but still if it's unlimited number of clients, it's worth it. And it integrates with the aura ring. So if somebody puts in there, you get all your aura stats. It integrates with chronometer for keeping track of their, their food intake. This is Rupa or this is what? Biocannic. This is biocannic. It integrates with a whole bunch of different things. and it integrates with your Google calendar. So you can actually see your Google calendar when you log into it. I don't really use that integration very much, yeah, and you can actually create programs. I don't know how sophisticated compared to like, you know, if you're on Thinkific or whatever, but you can basically create programs and you can mark your people as to which ones they can see. And you have handouts, maybe you just have a whole slew of handouts. You only want people who are in your highest end program to have them. People in the lowest end program can get this set of handouts and it gives you the ability to set stuff like that up. Right, right. It sounds like that and Go High Level crossover. have a- They do integrate, right? Well, they have a lot of things that they're both doing. So I'm just wondering if it becomes too expensive, like one of them has to go. You know what I mean? Cause they have a lot of capabilities- you have Go High Level as your CRM, that ain't gonna go. Yeah, right. I don't have it yet, but I'm actually thinking of my personal business and then I can have two, you can have three businesses on there at the same time. So, and they can run programs and have content. You can have your calendar on there. I pay them a lot of extra for calendar rates with Infusionsoft because, know, and it's good for you. They do texting, they do texting and they do texting, yes. Texting, which is interesting. Okay. So next question, I don't want to take up too much time. The full script and the Rupa. Dr. Ritamarie Loscalzo (15:48.994) Like in Yeah, Rupa too, yeah. Okay. Okay. Cause I just want to get those implemented, even if I'm not starting, you know what I mean? Like not like when I'm starting getting that figured out. And so I'm wondering if they'll like, they'll be nice to me. Is there anything else that I should know about this, about setting up a full operating system for when clients come in? Anybody else too on the call? There's nothing perfect out there. And if you wait for the perfect one, you're to be waiting a long time. So you just have to jump in. You just have to make a decision, do your best judgment at the time and do it. When you're smaller, if you decide like some, this new miracle one comes out that we all want to move to, if you get your small, it's easy to move. When you have a thousand people in your database and you have like, you know, 20,000 tags and infusion soft and everything becomes a nightmare. And you go, it's really worth the time and the money over here when I could be using that money for marketing and for servicing. Right? So I would say, think about what your future business you want. Don't think about what your business is now. That's a big thing. Cause I did, Oh, I only have this many people is this thing. I got, Oh, instant tell seminar. And what's the name of that thing? I don't think it's even around anymore. It was one shopping cart, but let's do that. Right. And then when you start to see the limitations of all those things and it doesn't work for the business you want to grow into. And then it's where it starts costing you a bloody fortune. It cost me a bloody fortune to move from one shop into Infusion. And that was back in 2011 and it cost me tens of thousands of dollars to do that. it's think about where you want your business to be and plan for that. And right now with Go High Level, you don't have to spend a fortune to do that. Dr. Ritamarie Loscalzo (18:12.846) You know, it's really, I don't know how they're gonna make it and keep their prices where they're at. I don't know, but I hope so. Okay, thank you. But we're thinking about with Go High Level and we've kind of have it on the back burner right now, but my nephew is a distributor for them. And he, we were talking about doing licensing. So I'm doing my sweet spot program and you want to do a blood sugar program. You don't wanna spend 15 years developing your own You know, I want to license her as I know how to do it. I took the insulin resistance program. I want to do this. I want to license it, get the materials, get the book. It's a whole bit. We can set up a system and he can set up a system for each person as a go high level sub account. we're going to pay for sweet spot. don't want the program. You just want sweet spot. It's this much a month. you want all of our programs? It's this much. you want our recipe guides too? it's this much. So that's something we're moving into. right now and setting that up. And he's also setting up kind of a prototype for what does a health practitioner website need to look like, know, the integration with calendar and, he did that for Rose. I don't know if Rose is on here. He set Rose up with a, with a website and within like a couple of weeks she's got strangers off the internet. Yeah, absolutely. If you got it up. But I am actually curious to Rob, Michael or Lisa. I hope I got you guys' names right. What are you using for your CRM and health tracking software and how is it working for you? Go for it, Michael. You probably have the most sophisticated. Dr. Ritamarie Loscalzo (19:58.497) Dr. Ritamarie Loscalzo (20:02.776) So I don't have anything for myself, but I'm working with a clinic and a med spa. And Vicaro, they use for their CRM system. Biocannic. They do. Full script. And I use Rupa. I use Rupa full script. And we've developed the website ourselves. And then we have a promotion and marketing company that does amazing work on the marketing and sales side. Well, thank you. I really appreciate that. combination. It's just, read and read the saying, it takes a combination of things that have been around for a while and then new things added that fit the spot. And in my mind, I see what a perfect one would be, and I have developed at that level in the past, I just. Yeah, not there yet. Yes. No, it's very helpful. It's just very helpful to hear. Rita Marie say it's helpful to hear you say it. It's just helpful to see what other and other company. This is great. Thanks you. Thank you. Yeah, sure. Yeah. And Rob, I don't know if you have anything, do you have anything set up? You know, sometimes we can cobble it together when we're starting with a spreadsheet and a Google doc. Yeah. Yeah. That's yeah. I don't have a, I don't have business set up. I really don't cause that's not really what I'm after. Yeah, okay. And then for something different. Yeah. Yeah. And I've used MailChimp and Squarespace 15 years in my company. Do you know what I mean? Like I haven't needed to have a whole, I haven't had the new dude InstaFusionsoft or any of those things. just now I'm taking two companies to a different place. And so, and this one feels like it, yeah, a little different than my other business. So it is a little different because we have different needs. Yeah. Dr. Ritamarie Loscalzo (22:23.15) data, right? Yeah, you have to have health data. That stuff in infusion soft, Like, am I going to put somebody's, know, weight, height, blah, sex hormone status in infusion soft, right? You need different ways to keep track of it. And I've been doing this for a very long time and I like to be organized. And I'm creating new spreadsheets and this and that. And the other thing to try to organize it. And I'm really resolved to the fact that there is no perfect way to organize things. It's just not, it's, and they never will be in, yeah. Someday AI will do it all for us. And I could do MailChimp and BioCannot, whatever it is. You know what I mean? I could use a CRM, something small for the meantime, before I go high level. But you know, it seems like right now there's just such a, there's so much out there with high level and people are just really trying to get everybody over there and you may get good deals with deals. It's a hundred dollars a month right now, unlimited. Unlimited, holy cow. You can have three websites unlimited for $100. Yeah. The website hosting and everything. Okay. And that includes the membership and all that stuff, right? Yeah. It's, worth it. Okay. Thank you. Yeah, you're welcome. I know other people have questions. Questions. Who else is here that's not showing? Let's see. Deborah. Hi, Deborah. Nora, I see Nora. I feel like romper room, right? I see Nora and Deborah. What's up? So who has questions? Anything goes at this point. Go ahead, Bram. Dr. Ritamarie Loscalzo (24:07.33) Unmute. I did want to say I really liked your workshop on the metabolic blind spots. thank you. You know, that just it really made me think like, wow, I've forgotten about that. And that stuff is really, really important. You know, I forgot about, you know, the impact of insulin resistance. It's like, my gosh. Yes, I need to know. Keep track of that. We all need to keep track of that because it is the number one problem in our society. It is the number one problem that you are going to run up against. And people don't want to admit that that's their problem and then they have to do something about it. And what has been really coming to the focus for me lately is we started Sweet Spot back in 2011. Okay, a long, long time ago. And people are like, insulin, what the hell is that? I couldn't tell people I did an insulin resistance program. They didn't want it. So I did a program for belly fat, brain fog and burnout. And everybody wanted it. But then I made them realize that it's insulin resistance. You have insulin resistance. I don't have insulin resistance. My mother has diabetes, but I don't have insulin resistance. Yes, you do. And when you go through the process, they realize, my God, I do have insulin resistance. And when we look at that, I really wanted to get that across to people again. Okay, well, I mean, that's 14 years ago, I started my first online insulin resistance program. have amazing results. And right now, everybody's heard of insulin, right? Everybody's got a podcast on it and this and that and the other thing, they're talking about metabolic health. It's not a secret. And you would think that because there's so much information on it right now, that it would be a problem that's going away, that's getting better and better. Dr. Ritamarie Loscalzo (26:03.862) and better. And it's actually getting worse and worse and worse because there's so much information and there's so much misinformation and there's so much then focus on just insulin at the expense of let's screw up the whole rest of the body. Just eat meat and you won't have insulin resistance anymore. Yeah. Okay. Great. Right. So I really wanted to bring that across because I had to remind people and I felt like doing this webinar, everybody knows this stuff. Why am I teaching this? Why do people want to hear this? They all know this stuff already. But the truth of the matter is they don't. And they don't even remember it. Even the ones that we have people last night that signed up as alumni for the program, they've been in program 12 years ago and they forgot that they forgot what they're supposed to do. And so the belly fat came back and the brain fog came back and they're Their lipid numbers are off the charts. So I think I just have to keep reminding myself that it's important to talk about the stuff that is, that you think is like, everybody should know this. Why am I telling people this? need to come up with a new angle. The truth of the matter is everybody doesn't know it and it comes easy to you. You have to talk about it. And if people don't get their insulin resistance under control, nothing is going to get under control. I I literally told the story last night of somebody, what's that? I don't know what that is. Google Chrome? I don't know. That her Hashimoto's went away in four months after she got her insulin resistance under control. And she'd been on thyroid medication for 50 years before that. Hashimoto's gone. Does that happen to everybody? No. Does it happen to everybody who takes everything that I tell them and does it? Probably, right? She meditated, she went for 15 minute walks after every meal. She chewed her food well. She stopped eating all the crap. She drank green smoothies and she had porridge all day long. And she got results, right? And here's what you're gonna find when you're working with people. They want to get the results that you are telling them they can get, but they're gonna play games with you. They're gonna bargain with you. Well, what if I just do this part? Dr. Ritamarie Loscalzo (28:26.008) Will that work? don't know, haven't tried that one. You want to risk it? Or did you just, why don't you just do all of it? And then once it works, then you can try, maybe I don't need to do this part of it. Or maybe I don't need to do this part of it. But people bargain. They bargain. They're bargaining with the devil. They're bargaining with themselves. Nobody wants to do the things it takes to get healthy. They just want to get healthy. And I'll tell you, there's people that come to those webinars and some of you who come to lot of my webinars, you see the same people over and over. They've been coming for years, but they never sign up. And when they ask questions, they all still have the same questions about, can't I get rid of this belly fat? Why am I brain foggy? It just won't go away. Why, why, why, why, Because you've been coming to my fricking webinars for 15 years and you haven't heard a word I said. but I drink green smoothies every day or I eat organic food. Yeah, you eat organic corn chips. While you're sitting on your butt watching TV, sure, it have to do the work. And that's why I teach how this body works. Because if you don't live in accordance with how the body works, you can't get it to do the things you want it to do or need it to do. And I don't mean that people have to be saints and they have to be perfect and everybody is different. But I like to start on that. That point is We are all different and we're gonna start at this place and you're gonna test and you're gonna test and you're gonna test and you're gonna test and figure out which of the things that are important for you. Somebody can eat a bag of corn chips and their blood sugar doesn't budge. Another person looks at a corn chip and their blood sugar goes through the roof, right? What's the difference? Lots of differences, genetics, past eating behaviors, know, all that stuff, right? So anyway, thank you for that reminder because I... I had to really prime myself to do that webinar again, because I'm like, I've told you so many times, everybody, they don't need to hear this one more time. And yes, they did. They needed to. Well, you know, the sweet spot was the very first program I took with you. and, but, you know, I was, I was looking around for, you know, after I had my heart issues, I was looking around for a program to take, and I really couldn't find anything. Dr. Ritamarie Loscalzo (30:50.11) And yours was the first one that I thought, my God, this makes perfect sense. So yeah, it's amazing. And you know what, the other thing that you're going to run against this all the time when you're working with people, go on, go on, open up your phone, go on Facebook, go. There's reels popping out at you all the time. And there's these cute little model-like girls telling you, don't ever eat grapes. Potatoes are the worst thing in the world. Just eat steak. And they do it with such conviction that, that sounds easy. I want to do that. And she's so cute and bubbly. I want to be like her. The truth of the matter is they're lying to you because they're telling you that everybody just has to do this, this or this. And nobody should do this, this or this. And they, I, this is a pet peeve of mine when people state opinion as fact. They don't tell you, this is my opinion and this is how I think it works. They say, this is the Bible. This is how it works. And that's the glucose goddess. I keep talking about her, but somebody did a scoop on her and they called it the glucose fraudus. And they had this thing with this guy's going to eat grapes and it was the guy talking to himself, right? There's two pictures of him and he goes to eat a grape. goes, don't, don't, don't. glucose goddess says that's the worst food you could eat. He's like. It's a great, but you're gonna get diabetes from it. It's gonna cause you to have insulin resistant. It's gonna have insulin, glucose spikes. Well, it kind of normal. eat something that's sweet. It goes up and my blood sugar comes right back down. So he's arguing with the stuff, but the glucose fraudus says, the glucose fraudus says, and so it turns around and I loved the ending. He said, does this glucose fraudus have a product to sell? He goes, yes, she does. She has the anti-spike formula. All you have to do is take this and it reduces your glucose spikes. And the guy's shaking his head. Did you ever try to put two and two together? So anyway, we've got to, we've got to protect people, protect people from the Charlons out there. There's a lot of people with good information out there. There's also a lot of people with really bad information out there. And you saw my few, around the thing, you saw my slide of the picture. This is. Dr. Ritamarie Loscalzo (33:14.858) actually a picture and it's an actual book on Amazon called the Butter and Bacon Diet. And I used to tease about that. Like people were, yeah, keto was butter and bacon. I'm not anti-keto, eat keto based. But butter and bacon, used to tease all the time. It's actually a cookbook, the Butter and Bacon Cookbook. And so I sat it next to on the same screen, the ultimate fruitarian diet. So here's your two ends of the spectrum, right? Your butter and bacon diet, you don't eat anything but fruit. And everybody's demonizing different food groups. Demonize ultra processed foods. Let's get people to realize that ultra processed foods are the devil's work. But don't demonize grapes. Don't demonize, I don't know what's something else that people demonize all the time, quinoa or whatever. Just help people find the foods that weren't the best. for them, for their biochemistry right at this moment and help them to get better and help them to see the fun and the pleasure they can have by eating these foods that are compatible with their body. Anyway, I'll get off my soapbox, but thank you, Rob. Dr. Ritamarie Loscalzo (34:31.597) Lisa. Dr. Ritamarie Loscalzo (34:36.398) I gotta move, hang on a second. UPS fan is outside and dogs are going crazy. So I want to ask about Crohn's disease. My son is 32. He's had Crohn's for, oh my gosh, probably at least 10 years, I'm going to say. And he's been feeling sick for, I want to say eight to 12 months, getting the medicine, feeling sick while he's getting it. So we looked into it. Are you actually getting remicade? Or are they giving you like, you know, the generic, what is going on? So that was a bit of an issue. And he said to me the other day, well, my levels are just fine. I said, are they? Do you look at your blood work? And he said, well, they check everything and then they just give you my infusion. And I said, you realize they don't check every single thing that could possibly be an issue. So he called me and he said, so listen to this one. And he's got all the way back to, I want to say 2021. That kid's blood sugar is all over the place. It's one point it is leveled out and he's doing well. But this January it was 157. This past infusion in February was 96. His C-reactive protein is good. He's in range. His sedimentation rate is fine. But I'm curious as to neutrophils are high and lymphocytes are low continually. Is that something you would generally see in Crohn's? What's that? Is that something you would generally see in Crohn's? I mean, it's low grade. If it's within the lab range, high or low, then it means there's an infection. There's a bacterial infection that's going on in the system. They oftentimes don't flag it until it's way off. We flag it when it's slightly off, right? So when I see somebody who has Dr. Ritamarie Loscalzo (36:42.83) high neutrophils and low lymphocytes, then I'm looking at, and especially somebody with a gut issue, what's going on with their microflora? What's going on with their microbiome? Do they have an H. pylori issue? Do they have a club C. ela overgrowth? Do they have SIBO? There's a lot of things that could be going on with that. Okay. Yes, can be related. I'm trying to do a little research on it, see where it sets and it kind of says, well, you know, that can happen. But then I'm wondering, is there something else happening at the same time? That can happen, right? This is a, this is a policy in medicine, right? Oh, that can happen together and that can happen because they see it together. Why don't they think critical thinking of what could be the mechanism? And that's what want you guys to be thinking as you learn this stuff is What is the mechanism that's going on that's causing this imbalance? We can't document every single possible combination of imbalances that happen because there's, you know, whoever's done math and theories and you know, there's permutations, computations, whatever the heck they were called. I was a math major. I don't remember exactly, but there's bazillions of them, right? Because you're this times, this times, this times, this time, there's the combinations are endless. Right? It's kind of like people going through a, somebody used this analogy yesterday. I liked it. Like going through a video game. We all started this one place on this online video game. And at one point, you're going down this path or this path or this path. And depending on which path you choose, a week later, everybody's at a completely different spot. So there's like an infinite number of possibilities of what's going on. And so we can't just say, okay, so the guy's got an autoimmune disease. We know that. We know that medicine does not know how to handle autoimmune diseases. They just say, autoimmune diseases, you have it for life, you'll never go away. And you just have to take the steroids or the Ramekin or whatever they're giving you to manage the symptoms. They don't know how to deal with it. We know that, look at somebody's work like, MS, it's completely different, but it's not completely different, is like Terry Walz, right? She works with autoimmune conditions. Dr. Ritamarie Loscalzo (38:59.402) Autoimmune conditions have a lot of similar underpinnings. So whenever you're thinking about somebody who has a particular disease, right, a diagnosis, what is that category of diagnosis? Is it autoimmune? Okay, it's autoimmune, great. Let's look at all the things that can we have in common for autoimmune. We did a Shine conference in 2020, I think it was. If you go back to your library, you'll see it in there, Shine 2020, Mastering Autoimmunity. And I created these workbooks, like, okay, this is what you're gonna go through. This is the strategy, the autoimmune framework. Like everything has a framework that you should be going through to try to figure it out. Not a protocol, because protocols don't work. Protocols assume that everybody's the same, right? But a framework helps you to understand the mechanisms that are at play in this particular condition. And where is this going awry in this particular person, right? So he's had, he's 22, you said? 32. 32. So he's had for like, since his early twenties, he's had this autoimmune condition. I guarantee you, nobody ever did a full autoimmune workup on this kid because they don't know how. They don't know how to look at the microbiome. They don't know how to look at blood sugar. They don't know how to look at all the inflammatory markers, not just CRP and, you know, whatever. said right, there's a lot of them. They don't know how to look at it this way. So if I were you as his mom, again, you try to fix your friends and your family members. Good luck. Stress levels down because they're the hardest people to work with, But sometimes the kids will listen to moms, sometimes they won't. But you have to look at what Terry Walls did with being in a wheelchair, she couldn't even sit in a wheelchair. She was in an inclined wheelchair, pushing herself around and she couldn't even sit up. And she said, medicine sucks. I'm a medical doctor. They don't have anything for me. I tried this medicine. I started this, this and this. What can I do differently? And that's where she started really working with diet. Everybody that has autoimmune disease, whether they have Crohn's or whether they have Sjogren's or whether they have Hashimoto's has a leaky gut, right? There's some... Dr. Ritamarie Loscalzo (41:23.296) imbalance in the gut, you got to fix the Right? Obviously, you got to fix the gut, it's Crohn's. But what are they doing? What do they do when they find out somebody has Crohn's? They take them off all the fiber foods. They put them on like this horrible diet of white flour and whatever. They don't take them off of gluten, number one, if he's not on and I know you're a big proponent of getting off gluten, but it's Okay, he's had a gluten issue since like high school. So I mean, the kid had like 104 fever for a week, dropped weight, was throwing up, all kinds of, same thing I went through. So we took him off of gluten. He's not a firm believer in the medical system because I'm not. He's frustrated and I get it. mean, Thursdays the kid will call me and say, just want to shoot myself. I'm like, that's not an option. And he's, you know, he's in New Hampshire. He's hours away. I can't be right there for him. So. So here's the thing though, you mentioned the blood sugars being all over the map. They don't kind of use their logical thinking powers and say blood sugar is related to autoimmune disease. High levels of insulin. What's his insulin level? Did they ever test it? No, no, that's what I told my senior. Your blood sugar might be off the chart, which is an inflammatory marker. Like there's all these things that are just like logical sense, regardless of the diagnosis. That's what the module that Lindsay's just started in is, is the understanding how all this works and what questions you're going to ask to try to piece it together and not come up with a diagnosis, but come up with a logical explanation of the pathways that are out of balance and what can be fixed. So don't even worry about his Crohn's disease. Think about what are all the things that are out of balance in his body that you can put back in balance? I did chart it for like 10 months. everything that he got tested for. you know, hematocrit is I think low protein. Going through that here, everything they tested, which is this much compared to everything that they should have tested. Right. Don't make the connection, right? They think about the body as this set of compartments, this set of things. Dr. Ritamarie Loscalzo (43:45.568) And, this is, he's got Crohn's. So therefore we're going to treat this as a gut disease. They don't even think they're going to treat it as an immune disease. Let's look at the fricking immune system, but no, no, no, he's got Crohn's. You got Hashimoto's. you have a thyroid condition. No, you don't. You have an immune condition. Like we have to treat for the mechanisms of what's going on, not for the diagnosis. The diagnosis is a box that some, you know, concept, we just put people in the box. because they have this set of symptoms, right? And if their symptoms don't match, well, maybe they don't have that disease. I don't really give a crap what disease they have. What I care about is what's going He said, nothing's out of balance. said, something's out of balance. Probably more than one thing's out of balance. So everything I see is- Something's never tested is insulin. So first of all, You know, if somebody does have an insulin resistance problem and they're heading down that path, it's the very first marker to change, very first. But they don't look at it until you're actually diabetic. And then they go, maybe we should look at your insulin. Maybe. Right. Right. Well, I yell at them all the time. said, stop eating candy bars. You eat a candy bar and you get blurred vision, like double vision. like, are you freaking kidding me? All of the concepts of healthy living, healthy eating apply regardless of what the diagnosis is. And that's medicine falls short on. The kid's got an autoimmune disease. It's one of those serious things that can happen. You gotta be clean and crisp and pure. It's not like he has a fungal infection on his toe, which he got to clean and crisp and pure there too, but it's got a serious condition that is gonna just keep going downhill if they don't treat it appropriately. He does eat organic. If he eats meat, it's usually organic, grass-fed. His big issue right now is he works for the railroad. So he's working 10, 12 hours a day. And right now he has two hour drive one way. So there's not a lot of time. Okay. So the underlying framework that you're looking at for autoimmune is gut dysbiosis for sure. There's gut stuff going on, whether it's Crohn's or whether it's a Hashimoto, but stress. Oh yeah. stress is going to cause flares. Dr. Ritamarie Loscalzo (46:05.932) Yes. Right. So if we don't get stress under control, driving two hours a day to go to work is a stressful situation. Working at the railroad is probably stressful. So all of these things need to be looked at. Right. Pull out that shine. was 2020. I think it was November 2020. Autoimmune. And I have a whole lot of resources in there for just taking you through. Anybody you're working with with autoimmune, take them through that process. That seems like everybody anymore. Everybody has Hashimoto's. Everyone I talked to has got Hashimoto's. Everybody has a problem because it's a stressful world we live in. Ultra processed food is the norm, not the exception. And people don't read the labels. Like I talked to someone yesterday, she goes, well, you can't take all these foods away from me. said, listen, baby steps. I'm not going to take away what you have right now. But I'm going to tell you, eating two bagels a day, not the best idea. I say not just that it's carbs, it's Look what's in the packaging. can't. You have to. talk to people about changing their diet, that's the first thing they say is, going to take this away from me. I don't want to take away your pleasures in life. What I want to do is take away the stressors that are on your body that are causing you to feel like crap. Would you like help with getting rid of the things that are stressing your body that are making you feel like crap? Yeah, that's kind of the road I go down. And it's because people think you're... Well, which would you rather have? A bagel and feel like crap? Or skip the bagel and have some coconut yogurt and have an energy that lasts all day long that you can have fun and do all the things you like to do in your life. It really comes down to choices. Okay, that's what I tell everybody. To make choices. and letting them see not their choice, like right now, if you give me a choice of here's a mango and here's a bag of potato chips, I see two choices in front of me, right? We need them to see beyond that immediacy. Where is this leading them? Where is this leading them? So if you eat the pizza right now, which will taste way better than the salad maybe, which direction is that gonna take you down? Dr. Ritamarie Loscalzo (48:25.998) strong lean body that doesn't have aches and pains, or is it going to take you down the pathway to continuing to feel sluggish and more aches and pains, et cetera? So you have to help people to see beyond the immediate choice to what's the choice downstream. And what is it about most? What I'm doing with this one person, because she's got every day a constant headache. She's been, and I'm like, you're trying to treat a migraine and you don't even know if you have them. That is not the way you want to go. So she said, well, I tried this pill. It didn't work. I tried that pill. It didn't work. Okay. You're looking for pills. That's where we come That's what I said. And I told her, I said, I talked to my teacher and she said the same thing that I did. That's probably inflammatory and things you're eating. And if I look at her diet, I'm talking corn, potatoes, chicken, pork, bagels, cereal. I'm like, going to take a step backwards from there, right? You're starting the conversation in the middle. You're starting a conversation in the middle. You got to start it backwards from there. You got to start it at the beginning. How long have you been having these headaches? How much do you like these headaches? How much do want to get rid of these headaches? But don't interrupt me because I really want you to listen, right? Because sometimes you think you're doing something and you are, but there may be a little gem that you're not doing, right? So, and I always say this to people, when you assume you know, you're going to miss the gem. So I just listened very carefully when people, yeah, I've done that. wow. That's something I haven't thought about before. that's a way I can phrase that with that person. We need to help people to see what they want most in their life, because what they want most in their life is not to live without bagels and cream cheese. What they want most in their life is to not wake up every day with a headache. If that's the thing. I had a headache about three weeks ago. I woke up Sunday morning. I had a headache. and I could feel my neck was tight. I was like, how do people live with headaches? How do people live with headaches? This is horrible. What do I have to do to get rid of this headache? But I wasn't thinking in terms of what do need to take to get rid of this headache? I was thinking in terms of what's causing this headache. What's at a balance in my body? Did I sleep funny? Is it my neck? Let me just see. Was it something I ate last night? Did I eat anything weird? Did I eat in a restaurant? Did I have, you know, it's going through the... Dr. Ritamarie Loscalzo (50:54.08) a checklist of what threw me out of balance to cause me to feel this because I want to feel it, but I don't want to take it out. mean, I was mentioned into somebody who goes, I have some aspirin. You want some aspirin? Like, I don't want aspirin. I don't want to turn the signal off. I want my body to keep giving me the signal until I figure out what's causing that. And then I stopped doing that. That's what I want. And that's what people need to hear that. Yeah, you can take an aspirin, you can take an excedrin, can take whatever you want to take. And sometimes you need to, get rid of the pain so that you can move on in life. But we need to be giving people the hope that your body knows how to be well. And if your body's giving you a signal, it's kind of like if the smoke detector goes off in the middle of the night, you don't just get up and pull the battery out, right? We know not to do that, but we do that with our bodies. I got a headache. Let me go take an aspirin. You just pulled the smoke detector out. Right? Why did you do that? Your body's trying to tell you something. Instead, let's look deeper and see what is my body trying to tell me. That's what we're trying to do. I have an intake form from when I started doing massage. So know she's been having headaches for a good year like this. And she tried PT, it made it worse. She tried chiropractors, she got nothing. So here's the thing. Should I do that? they say they've tried everything, you say, have you tried it in an elimination diet? Oh, what's an elimination diet? Elimination diet is where you get rid of everything that you normally eat and you eat things that you either don't eat at all or you eat things that you haven't eaten in years because it's probably not that that's causing you problem because you don't do it on a regular basis. Elimination diet, you get them, you just do a basic elimination diet, gluten, dairy, corn, soy, eggs, peanuts, strawberries if it's a skin issue, you just get rid of those things and chances are good within a few days they feel fine. That's how I found out I had an egg allergy. was having headaches that were so horrible, but they weren't every day. And I couldn't figure it out. And I couldn't figure it out. And then I realized, huh, I just had an omelet and I have this blinding headache. I wonder if it's the eggs. So I skipped a few days and didn't have eggs. And then I had eggs again and I had one egg and I was fine. we just played with it. And I realized, eggs. It was eggs. was a cumulative buildup of eggs. Dr. Ritamarie Loscalzo (53:13.67) had a headache like that forever. So the first thing I thought of the weeks ago when I woke up with a headache is like, did somebody sneak an egg in me? But I didn't eat out. I ate in my own condo. There's no eggs to be found anywhere near us. What could it be? But you got to go through that. And as practitioners, and this is why I want to teach you everything I can teach you and more, is you have to go through your inventory of what you know so far. What could it be? What changed? What's different? When did it start? What was happening right before that? What emotionally was happening in their life right before that? Like when I asked that question, people go, it was right after I got divorced and blah, blah, blah, blah, blah, you know, whatever. You've got to tie all those pieces together. That's what's missing in medicine. They don't do that. They learn all these facts. They learn so many things in medical school, but they don't learn how to make little connections. They don't. help people understand that food can actually do that much to your body. And that's what I'm trying to explain to people because I've been through it. I know what it's like. I've had to do that elimination diet and the same thing, like, okay, let me try cutting it out for a few days or a week or whatever and try it again. And it's just like, again, you're third. you're taking everything away. No, I'm not gonna take anything away. She's not gonna take away is your headache. Okay. Tell people, do you want to live like this the rest of your life? Do you want to move forward? Where do you want to go with this? Let me know. yes, I'll do my best. it's headache free or the ice cream. If you prefer to have, eat the ice cream and have headaches, then more power to you. I can't help you. Live your life. I can't help you. Yeah. So I remember saying, one of my kids when they were little, and we were talking about food and the connection between and somebody had to give up something and they said, look, I'd eat cardboard if I had to, if I was sick and I had symptoms. he said that everything I was eating was causing me, I said, my son loves injera. You know what injera is? It's an Ethiopian flatbread. That was his favorite food in the world. Made with teff, really good thing. And I said, honey, what if you discovered that, you started having really bad headaches and you found out that it was because of injera? He goes, I'd stop eating injera. Dr. Ritamarie Loscalzo (55:33.91) It was like, there wasn't even thought that went through his head. I just stopped eating injura. Of course. Of course. Why would I keep doing something to hurt me? Right. And that's, that's what people are not put up with. You know, they have to be, you have to indoctrinate them. And the more you talk about it, not from a standpoint of even pointing fingers at them or whatever, but the more they hear it, the more it gets into their head. I wonder if it's something I'm eating. I wonder if it's something. I had no idea when I was in my twenties that food was my nemesis. I had no idea that the &Ms and the ice cream and the Pringles and all that was was killing me. But when I went through all this medical testing and they told me I had no ulcers, but I should keep taking the ulcer medication so I didn't have the pain, right? And I'm 25 years old and I'm like, what? Like, and then I remember thinking, I wonder if it's my diet. It's my stomach, right? It's not like the headaches. I don't think about headaches and food, beat up, people don't think about that, but it's my stomach. And every time I eat, hurts. Therefore, I wonder if it's my food. It could it be something I'm eating. And I said that to the doctor. said, could it be my diet? And he laughed and said, diet has nothing to do with it. God, I hate when they say that. I didn't hate that he said that because it changed my life. I'm a rebel. Don't tell me that I'm going to prove you wrong. And I did. And that's what started me on this path. So I'm grateful that I had that inquisitive mind, but we have to somehow educate people so they ask those questions. That's what I'm slowly, slowly working on educating it that I did? Let's take responsibility. It's not blame. It's not about blame. But we know that choices matter. We know that food matters. We know that stress matters. We know that if you hit your head against the wall enough times, you're going to have a headache. Right? That's logical. But if you keep hitting yourself on the inside with things that are causing your brain to get inflamed, you're going to get a headache. So it's education. I really do believe it's education. And we need to educate people and we need to help them to see that, you know, every choice you make matters. What you think, what you believe, what you listen to, what you put in your mouth, every choice matters. And I just keep empowering people that way. Every choice matters. Dr. Ritamarie Loscalzo (57:59.35) Every choice matters. You're in charge. Every choice matters. Let's make good choices. Yeah, no, I agree. I agree. mean, it's tough job, but somebody's got to do it and we've taken it on. She's going to be running blood work, all new blood work. And, she wants me to go over some vegetables and stuff with her and well, can you show me how to cook them? Cause I don't know how. Absolutely. I would not mind that at all. That's wonderful. That that's a step in the right direction. Start with people with. the elimination time, because that's when I first heard about, you know, I said, trying to make the connections I a day allergy. It was it was night and day. I just I actually stopped eating for five days after I felt like I felt like, you know, so we have to get people to realize the connection between and it's empowering. It's not disempowering. We've got to be able to say it in a way that people go, how I can control this. I'm in control. That's a good thing. Yep. Good. And look at look into all those resources for autoimmune. I don't know how how willing your son is to to do it, but move slowly and subtly and think about the things that he may not be doing right now that he can control. That might make a big difference. He does. He knows he's doing things he shouldn't be doing right now. And I don't push him because when he does eat things that hurt him, he's very angry and irritable. And I get it. I've been there. I don't have Crohn's, but celiac and he's got celiac too. And it's, he knows it's just, it's a process. You know what I mean? know, we'll get there. Lindsay. Yeah. I just have a question around this. I hope it's, I don't want to jump in. want somebody else's question, but it's around this. I really loved how you talked about going back to shine for the autoimmune system framework. I like this. I I know that they all boil down to the same things, but having like a framework, right? So the autoimmune framework would be different than let's say the metabolic losing weight framework, even though they lead down to the same thing. There's a lot of the same steps in them. have the microbiome balancing framework. have the surgery metabolism framework. have a whole bunch of frameworks, honestly. Dr. Ritamarie Loscalzo (01:00:22.328) They're all the You know, there's little subtle differences. But I love that I could have a binder that would have frameworks for each that you lead them through. was thinking about wanting to do that, like to create just like a little mini course on the frameworks and pull all the frameworks I've done and pull them together. I'd like to do that with you. I'll do that with you. OK. Let's do it. Okay, because I just went to your shine and I was like, okay, where is the framework? Let's put the framework together. I want that framework. And then like these little handouts, it just, would be so fucking great. Handouts from it and people get it right. You saw at the point that I just did, I had that, I do them differently. Like I'll make one like a little squiggly roadmap and another one comes out, you know, just to make it look different. So you can do interest, but in reality, you know, you're starting with asking the right questions, figuring out what's going on, looking at their gut microbiome. Like in the autoimmune one, there's a step on you have to balance the gut microbiome, there's a step on balancing the insulin and all. And there's a step on elimination, eliminating the things that are hurting. Well, it also seems like the framework, mean, it seems a little like, it's almost all the same with a little different things and kind of like marketing, right? You want to meet people where they're at. So we're going to meet them with our problem and take them through a framework so they feel seen and heard and meet them where they're at. And even if we're going back to the same thing, so I would love, I would love this. You know, I actually, I wonder if I still have it. I'm a URL collector whenever I have ideas. So I think I, I think I got a URL called frameworks healthcare. So yeah, cause I just had this thought like, yeah, it's It's different. It's not really unique and different, but it's a way of framing it. That's different. So the clients actually feel more heard and understood. And practitioners have an easier, know, let's just pull out this binder to start, you know, just to open As opposed to a protocol which says you're the same as everybody else. Dr. Ritamarie Loscalzo (01:02:26.318) No, no. I don't want to be seen as everybody else. Thank you. No, that's great. That's a great, great framework to frame it. Let's bring in the framework. Good instruction. Ooh, now I'm getting ideas for graphics and stuff. Like last night on the blind spots, I'm thinking, I want something that's going to make people trigger that. like, I do have a blind spot. So that's where I had that rear view mirror, right? With the, yeah, it's like to get people thinking, yeah, I do have blind spots and man, it's pretty serious on the road. somebody's in your blind spot and you don't know it, you cream them, right? And that's what we're doing in life with our metabolic blind spots. We don't even notice that they're blind spots. We just keep going along and what else hurts us? I know, I'm just seeing great marketing. I see marketing all over, like the blind spots, what a great like, 20 part series of marketing. was moved to tears by somebody's Facebook reels the other night and she wasn't giving me information that everyone else was giving me. She was giving me motivation to take actions in my life. And I just sat there like just tears in my eyes. The Facebook reels could bring me to tears to be like the actions that I take in the morning, every morning. matters. And I woke up and I changed my action because it mattered. And it was through, you know, it was through the tools that we have at our fingertips to. And we can use them to help people and we can use them be not in such good favor, you know? No, no. Right. So good. That's great. I think that's we'll be doing more of. Right. And that's what I'm trying to say to Lisa. It's like we have to Think about how do we motivate these people? So you come across these people who are like, so what is gonna motivate that person? What's gonna motivate them? I see you hugging your cat, So maybe there's something in their life that's really meaningful for them. And if they really don't get this health thing together, they're not gonna be able to do that anymore. They're not gonna be able to roll on the floor with their little kids or their grandkids, right? Because they just don't have the energy and the umph. Dr. Ritamarie Loscalzo (01:04:44.632) So like not hit them where it hurts, but kind of hit them where it hurts without actually being mean about it, but like letting them see what you're missing. And there's something you know about this in marketing, we call it the cost of inaction. We talk to people about the cost of inaction. What happens if you don't do anything right now? Suzy Q, you've got these headaches every day. And if you do nothing right now, what do you anticipate it being in six months? Where do you expect to be in a year? And we had somebody who joined a program one year and I said to her, so where do you see it going if you don't take action right now? goes, I'll be dead. I don't think I'll make it through the end of the year. Right? Okay, what do I need to do? What do I need to do? Tell me what I need to do. Right? So help them to see that by asking questions instead of telling them stuff. I think the power of questions, Tony Robbins talked about that when I first heard him speak like 40 years ago or whatever. The power of questions and the people that have the best results with people, they're best able to support people and the people ask a lot of questions. Cause it helps them to actually go deep on, Oh, I never thought about that before. I never thought about that before. So ask questions, lots and lots of, that's the module that you're in right now is the power of questions, basically asking the right questions and letting people see things. Cause all of a sudden, We did this a few years ago. did a challenge. called it the wow, wow them from the start challenge or something. And it was all about taking the history and making it like a five day thing and asking questions. And I had people ask these questions in their homework every day was to go and find somebody that they could ask these questions on, whether it's a family member or a client, whatever. And the power of what people came back with the transformational things that happened by just asking questions. This one woman. She'd been trying to get her husband to change his diet and do things. And he was like, yeah, that's all for you, not for me. And she said, can you be my guinea pig? I need to have somebody to do my homework on. And she starts asking him questions. And they go down this path. And he said, wow, I never thought about these things. I'd really love it if you could help me with my health. She was like blown away. She'd been trying to help this guy with his health for years. She asked the right questions. Dr. Ritamarie Loscalzo (01:07:09.442) made him see the value and he was on. Good stuff. Other questions? You too. Dr. Ritamarie Loscalzo (01:07:29.39) Is that the acupuncture doll? I have one of those on my shelf behind you, Deborah. Yeah, with the points. I have one that has the points in Chinese and another one that has the points in American, I guess. My little mini me. Your mini me. Mini me. I use it well because I use it when I'm doing remote work a lot of times because you can actually use it as a surrogate. Really? thought about that. Yeah, because we're all connected quantum. So. How do you cut ties to people who are connected to you that you don't want those ties to be there anymore? Actually, it's, well, it's not complicated. I think it just has to be, it happens all the time. And I literally have a client, the client that I was discussing with you, few weeks ago, that's, she's so hypersensitive to everything. She's got the pots, she's got the, it all started with a strep throat when she was young. And then she got ticks and they thought that maybe she was tested for autism. Anyway, all of this stuff, she's a real, she's one of my more challenging cases. Anyway, so what I found was that, she did not have, you can call them ties or cords, right? Some people call them psychic cords. I just call them cords. But so I tested her and it was like, does she have a cord? Because I also look for resistance. Like our people, do they have a subconscious belief that consciously, let me back up, consciously, they may say, I want to get well. I just, you if you're talking to them and it's like, well, Dr. Ritamarie Loscalzo (01:09:38.478) There's a whole series of questions that I go through with them related to this, but you can ask them straight up. Do you want to get well? Do you believe that you deserve to get well? Right? All of this series of questions. There are about 10 of them. Anyway, so they can say yes, and they can sound like they are so committed. And then you test subconsciously and the subconscious mind is not on board. And if the subconscious mind isn't on board, then you're swimming upstream. So it's good to get rid of all of that. Well, so I've been down that path with her and there's secondary benefit too. I'll just add this in for anybody who's interested because there was some studies done with tapping, for example, and PTSD in soldiers. And the fact of the matter was that cognitive behavioral therapy, which is talk therapy for years, hasn't made a lot of difference with most of these soldiers. And in fact, what the mechanism is, it's like the Grand Canyon, where the more they talk about it, the deeper it digs the neural pathway for that trauma. So they're just re-traumatizing themselves. Anyway, so tapping, is as one form of energy medicine. They've done a lot of studies actually with tapping and working with PTSD and soldiers. And they found that even 10 sessions can relieve these soldiers of serious PTSD. But they've had, they had a couple of people that just soldiers that weren't coming along. They just weren't coming along. they're so then, you know, they're digging deeper and everything. And so then they ask, is there any secondary benefit? So a secondary benefit for some people, like the elderly, for example, is that they might have, they might go to doctors a lot because that's their social interaction. Interesting. Right. Or they might, they get more attention or people do things for them. You know, I've had family members in that category, but with these soldiers, what they found was this particular soldier that I'm thinking about. Dr. Ritamarie Loscalzo (01:12:04.366) He was on disability. And at the time, this was probably a decade ago, he was getting $30,000 for being on disability. He was getting another $30,000 for some other thing that was, but if he got better and got a job, he would lose $60,000. So subconsciously, he had a secondary benefit. Yeah. We see that, and that's pretty profound and pretty obvious, but There's a lot of people like that. And it's a lot of times when I'm talking in some of groups, like with the ERC coaches and stuff, I'll talk about that. It's like, have to ask somebody, what do you, almost like, and I don't know if you want to word it this way, but what are you afraid will happen if you do get well? What's a downside of you getting well? And a lot of times it's like, well, I'll have to clean the house. My husband won't take me out to dinner as much or. My kids are gonna expect me to fly out and visit them. There's a lot of those kinds of things that they're not even aware really. And you sometimes have to just keep digging. And what happens? What happens? What happens? And then they come, and when they do become aware of it themselves, I think that's when the shifts happen. They go, oh my God, I had no idea. I had no idea. They have no idea. They have no idea that that's what's really driving the show. Right. and that they've tried everything, right? And nothing helps because that subconscious cord is keeping them tied to being unwell. Yes, and going back to cords and what you were doing, don't know if you had a specific, it's not that you had a specific. Yeah, I was thinking about a person who I recently realized I was being like, every time I thought about this situation, It drove up anger and I was shaking in my confidence and shaking in certain things. And I just wanted a cut. And I just had this thing the other day, said, she's got to be gone. Any record of her in our database, any record of her in our teamwork process, I need it gone. Because whenever I saw the name, I would feel this anger building up inside of me. Dr. Ritamarie Loscalzo (01:14:28.206) you know, and I said, this is not going to do me any good. This isn't going to help me. So that's what I meant. And it's like, and somebody said, you do an energetic, an energetic release on it? And I well, that's a good idea. So I laid down on the couch and I just said, okay, I have all this anger, have this anger. And I said, I'm going to transmute the anger into gratitude, gratitude for the lessons I've learned, gratitude for what I got out of it and let it go. So I was just asking you. I don't know that I can. either on one shot, but I'll keep working on. Well, so transforming the energy is extremely effective. So, but, so it doesn't actually, what you're talking about may not be, is it, is it actually a chord? It's not really a chord in the, in the sense that in my world, use it a chord, for example, with my, my little, well, she just turned 21. And the situation with her is she is still pretty much confined to her bedroom. She feels safe there. She's overstimulated if she goes out. It's very interesting. And so I'm obviously working with her energetically and have found immense things and made immense progress with her. But because again, She was similar to another person that I worked with though, was the girl that I explained to you that was five, five, six, five, seven. And when her mother called me and asked me to come over that evening because they were thought she was gonna have to go to the hospital the next day and be put on a feeding tube, she weighed about 80, I think about 86 pounds, 84, 86 pounds. So she was like a skeleton when I saw her first. And I was able to turn that around. It took time. It took, I suppose, probably about, within a year, she did never went to the hospital on a feeding tube. She did continue to lose weight for a few more weeks until we could actually turn it. But she's now living on her own. She was absolutely in the care. Dr. Ritamarie Loscalzo (01:16:51.486) of family, couldn't get out of bed, had to take a wheelchair 10 feet to the bathroom when I first met her. And now she's, you wouldn't even recognize her because now she's like 120 pounds. She's vibrant, you know, anyway. So I'm really, it's still just puzzling. I haven't found the linchpin things for this girl I'm working with. However, going back to the courts, so. It was like, have also worked with her mother and actually helped her mother not have an amputated foot. The doctor recommended they amputate because she had a severe infection in her foot. Anyway, so I had worked with her mother and her mother's a little bit, she's well and pretty tight. So at one point I thought perhaps my little client, the 21 year old, was I thought maybe she had cords out, like she was needy. So you can send cords out if you want to attach to somebody else's energy. And so you can sometimes feel like you get power from them or whatever your motivation is. She didn't have any cords going out. The mother had cords going to her. But those were interfering with her energy. With keeping her from heat because it was draining. Yeah, so I had to take care of that. And there are different ways to do it. I mean, I know probably half dozen ways to do it. You can, like sort of the basic way to cut a cord is a lot of people just, you just envision that you are literally cutting the cord all the way down to the floor, all the way around like your body, right? Just cutting them. So it's a lot of, excuse me, visualization and things like that. Now, I tell you over the years since I've been doing this and you know, I've been doing it for more than, well, probably like a decade and a half now. And so now it's, I really have to watch what I think because I just can think it and do it and be done, know, clear it. Is that a problem like doing it without somebody's permission or? no, no, no. You well, okay. So many Dr. Ritamarie Loscalzo (01:19:17.07) thoughts, different perspectives on that. In Eden Energy Medicine, which was my first formal training, they're like, you need to have permission. I actually do informed consent forms. I have people sign, I tell them what I do. They sign it. I have it my file before I worked on that. However, if you think about it, some other groups, don't approach it that way. They have the philosophy that in working with energy, that their belief is that the soul has the power. And so if it doesn't want to accept it, it doesn't have to. And that's kind of, if you think about the whole world of prayer, nobody's asking for permission to pray for somebody. I've had people walk up to me, we have people in our neighborhoods that are I don't know, a couple of women that do walks and I would walk the dog and they would walk up to me and they were like, how are you doing today? And I was just like, I'm fine. And they're like, well, can we pray for you? And I said, and so I would say that I would, don't really, I didn't really need them to pray for me. don't feel like, but I said, you know, my sister could probably use a few good thoughts and my sister's very religious. And so it was like, okay, I think you could all help each other, you know? But yeah, so but they don't, you know, like they did ask me, but in general, people who pray and do things like that, there's no asking. And also, even in energy medicine, if someone's in a coma, this is where we draw the line, I guess, if someone's in a coma, with there's no, we just Well, you know what, see, I always ask for the person's permission. But then I if I were going to work with you, I would ask for your permission. You would grant me permission, but then I would ask if I actually have what I call or just refer to as your higher selves permission. Right? But then I have a little process that I do with my clients. I ask three questions. I ask, do I have the ability to help you? Do I have permission to help you? Which is both levels, your permission and higher level permission. Dr. Ritamarie Loscalzo (01:21:46.102) And then I ask, it, well, okay, one way to say it is, is it in the best interest to help you? And that can be their best interest, my best interest. Global best interest. So that, but you know what, that really only comes up, I do ask, but it really only comes up, I think, if someone would ask me to do something that, maybe it wasn't ethical. So I haven't really had that come up. I have twice have had it come up that I'm not the person to help them. And then I honor that. And then I help them, try to help them find someone that can help them. yeah. Anyway, sorry, that was a big tangent. I've got to go to another call in five minutes. So if we have any other pressing questions, comments, things we want to talk about, you have five minutes, four minutes left to do it. I never know which direction these calls are going to go on. And they always go in quite interesting directions. And I think we just have to go with the flow. I think when we try to control things too much is when Things don't flow the way they necessarily could. And I like just allowing, just going with the flow. Raise your hand. Go ahead, Lisa. Just real quick, I was wondering, like, when you start with somebody, do you have them sign some kind of like a medical disclaimer or some kind of form saying that, you know, whatever they choose to do with the information you give them, because it's not medical advice. Yeah, we definitely do. definitely have important skills. Absolutely. OK. Dr. Ritamarie Loscalzo (01:23:50.39) And I should, I don't always remember to do it, but when I get on group calls with people, I really should be doing that kind of thing at the beginning of the call too, to say, Hey, this is just, you know, it's not medical advice. It's this and that. Ginger. I didn't realize you were here. Ginger. Hey Ginger, love the flow. So informative and interesting. Great. All right guys. Well, thank you for being here and for enhancing my quality of life here. And appreciate you guys. And we'll talk to you on the next one. Bye.