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The Emergency message will appear when a message is typed in this space and the "remark" tags removed. The Help Desk Technician program prepares entry-level Information Technologists for work as Customer Service and Help Desk Professionals in the desktop services and applications domain. Program Cost$4,950 and includes all training materials, lab manuals and CompTIA and Microsoft exam vouchers.
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Companies today are using ever more complex technologies to meet their production goals and service demands. Dislocated workers and other unemployed individuals may qualify for tuition support by utilizing Individual Training Accounts under WIA funding. And, they need trained employees who can support these technologies as well as maintain high levels of customer satisfaction.
Desktop operating systems explored are: Microsoft Windows XP Professional, Microsoft Windows Vista, and Linux.

Additional information will be provided to allow students to pursue CompTIA and Microsoft vendor certifications.

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