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The team at APS Group is delighted to announce a three-year print management contract with British Heart Foundation, the UK’s number one heart charity. APS Group has dedicated teams based on-site at British Heart Foundation’s headquarters in central London and at its retail division in Surrey.
This is the first time that the British Heart Foundation has consolidated print services with one provider. Simon Taylor, Client Services Director at APS commented: “We have now established ourselves as a marketing and print partner that understands the charity sector. Stephen Doel, Procurement Manager at the British Heart Foundation, said: “The team at APS Group was able to demonstrate an in-depth knowledge of the charitable sector and the very specific challenges that we face.
An exciting opportunity has arisen for a Heart Health Advisor to join the Heart Helpline team at the British Heart Foundation. The Heart Helpline is one of the most valued services offered by the BHF and last year the team responded to over 30,000 enquiries from heart patients and the general public.
This role involves being the first point of contact to our callers who have a wide range of heart related enquiries. To be successful, you will need to have experience in dealing with the general public over the telephone, ideally in a health related call centre or Helpline setting.

We are looking for someone who is customer focussed and enjoys interacting with the public. We were founded in 1961 by a group of medical professionals wanting to fund extra research into the causes, diagnosis, treatment and prevention of heart and circulatory disease. We'll achieve this through pioneering research, vital prevention activity and ensuring quality care and support for everyone living with heart disease. Our vision couldn’t be much more ambitious - a world where people no longer die prematurely from heart disease.
Our mission is to play a leading role in the fight against disease of the heart and circulation, so that it is no longer a major cause of disability and premature death.
Whilst every effort is made to ensure that the information within this website is accurate at the time of publication. APS Group will manage and produce all print materials for the British Heart Foundation, including leaflets, Point of Sale, banners and posters used to fundraise and raise awareness.
The selection of APS Group follows a competitive tender, won by the company on the back of extensive experience in the third sector with organisations including RSPCA and Alzheimer Scotland.
Commercial value and efficiency were key criteria for us, however it was the cultural fit that impressed us the most.

Excellent communication skills are essential including the ability to empathise and build a rapport with callers in a professional and supportive way. Our process involves submitting your CV and a covering letter, which should outline your interest and explain how you meet the role’s criteria.
We are working alongside government, other health charities, healthcare professionals and thousands of dedicated supporters to beat heart disease. The contract will also see APS Group supporting the organisation’s flagship fundraising events including its annual Bag-athon. Participants can win prizes by completing interactive challenges, unlocking clues and answering questions about heart health using the London Heart Trail App. The walk will not only offer an opportunity to take in some of the most iconic sights along the Southbank, it will also encourage Londoners and tourists to see the city on foot. Whilst we try to ensure all details are up-to-date we do not make any warranty or representation as to the accuracy or completeness of the information shown.

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