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Business Continuity Planning Process Diagram - Text VersionWhen business is disrupted, it can cost money.
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Having a business continuity plan is vital for companies to function sequentially in the event of power failures, intentional or accidental mishaps and environmental disasters. Environmental disasters however irregularly they occur can destroy your business premises and all of the valuable infrastructure and data within the building.
Housing data offsite within the cloud prevents companies losing data if work on premise is disrupted due to fire, power failures or environmental disasters. Apocalyptic disasters aside bring your own device (BYOD) trend and the current 1.2 billion mobile employees increase the likelihood of duplicate or missing data without a cloud based solution in place.
CRM offerings such as mobile CRM for wealth management allows employees to sync work done offline and remotely with the data in the servers. External communications with customers and clients will also help to create transparency and trust with your valuable customers.
After implementing a risk management and business continuity plan tests should be carried out to insure that both the backup IT infrastructure works and employees know what to do in the event of a contingency plan.
During Hurricane Sandy some hospitals after losing access to IT systems during the storm were able to revert to paper records others were not. Running tests and creating a dialogue with all involved will allow your company to envision any problems that may arise and how to combat them. Good cloud computing infrastructure, a robust CRM package and strong communication and planning will ensure that whatever occurs your business will be able to stay up and running. For more information on investor relations marketing, CRM or a package that meets your industry needs speak to a consultant in your area. Detailed background on CISSP exam Domain 7, covering business continuity and disaster recovery. Business continuity and disaster recovery planning: Management leadership, goals and requirements, business impact analysis, team building and implementation. Backup alternatives: Hardware and software approaches, collocation, electronic vaulting, offsite facilities requirements and types. The main goals of a business continuity plan are to improve responsiveness by the employees in different situations, ease confusion by providing written procedures and participation in drills and help ensure logical decisions are made during a crisis.
The necessary software -- the operating systems, programs and utilities used during regular business -- must also be backed up regularly to the offsite facility. BOXBOROUGH, Mass.--( BUSINESS WIRE )-- Egenera , a leader in converged infrastructure and cloud management, today announced that DataSolutions , one of Irelanda€™s leading IT distributors, has selected HP BladeSystem servers, EMC VNX storage and the Egenera Cloud Suite as the platform for its enterprise-class cloud offering.
Business continuity deals with keeping a company and business after a disaster has been experienced and takes a lot more into account than just technology.
The business case can include current vulnerabilities, regulatory and legal obligations, current status of recovery plans and recommendations.

You would need to replace all computer resources, networking -- maybe even people -- as well as find a new site to get your business running again. The decision of how a company should plan to recover is purely a business decision and should be treated as such. This is by far the least expensive, but is also the most risky since few companies maintain the extra capacity and equipment that would be suitable to host another company's business processes. Meetings with individual managers should be held to clarify information and obtain missing information.After all worksheets have been completed and validated, the priorities for restoration of business processes should be identified. Staff with in-depth knowledge of business functions and processes are in the best position to determine what will work. In the wake of Hurricane Sandy IT logistics must be considered and protection plans implemented to prevent loss of data and ensure business continuity. Without a business continuity and risk management plan in place not only will top end growth be damaged, client trust may diminish as a result of companies’ inability to perform and deliver results and lost data could prevent a company from reopening their doors. Functioning in the cloud with multiple servers in different locales will mean that companies will be able to switch servers to access email, CRM and vital documents for business continuity.
Mobile employees are set to take up 70% of the work force in the US in 2013 so it’s prudent that your company invest in a CRM software solution that supports mobile and cloud solutions.
In instances like Hurricane Sandy where employees have been dispersed across New York, some without power and water, internal communication has been essential for understanding the challenges facing the company and how it can be tackled.
By communicating with customers the problems your company is having and how it may disrupt your service you are being proactive.
This includes ensuring employees can remotely access the company database from home and having a data recovery plan in place to prevent loss of data.
This raises the question of whether or not to include hard copies in your data recovery plan. This seemed to be due to government regulators in ability to police a completely electronic finance market. Business continuity and disaster recovery planning It's critical that companies understand the degree of potential damage and revenue losses that different types of business interruptions can cause. John Humphreys, VP sales & marketing, to present on transforming businesses with cloud services BOXBOROUGH, Mass., Jan. Almost every type of business interruption causes some direct or indirect affect on the productivity of a company, thus its revenue stream.
Companies unable to support the ongoing service fees required for these options sometimes make arrangements with compatible companies who will host each other's employees and business functions in the event of a disaster.
Therefore, recovery strategies for information technology should be developed so technology can be restored in time to meet the needs of the business. This information will be used to develop recovery strategies.Recovery StrategiesIf a facility is damaged, production machinery breaks down, a supplier fails to deliver or information technology is disrupted, business is impacted and the financial losses can begin to grow. Equipping converted space with furnishings, equipment, power, connectivity and other resources would be required to meet the needs of workers.Partnership or reciprocal agreements can be arranged with other businesses or organizations that can support each other in the event of a disaster.
Cloud computing allows employees to access servers remotely so that no matter where your business may be operating out of your employees can be efficient, productive & proactive ensuring your company doesn’t miss a beat. In some instances this has meant putting up employees in hotels so that they would have access to a power supply and Wi-Fi.

It is much better to mitigate any problems that may arise with customers before it happens rather than after the fact. Whilst most would recommend not having a paper trail to reduce chances of data duplication if your company cannot afford to be without this data at any time perhaps having a paper copy may be useful for times of emergency. Today, approximately 65% of companies could not stay in business if they had to be closed for a week or longer.
The business continuity committee must identify the necessary skill set for each critical task and come up with back up solutions as in using temp agencies or cross training individuals.
The worksheet should be completed by business function and process managers with sufficient knowledge of the business. Recovery strategies are alternate means to restore business operations to a minimum acceptable level following a business disruption and are prioritized by the recovery time objectives (RTO) developed during the business impact analysis.Recovery strategies require resources including people, facilities, equipment, materials and information technology. Periodic review of the agreement is needed to determine if there is a change in the ability of each party to support the other.There are many vendors that support business continuity and information technology recovery strategies. The aim of a Business Continuity Management System is to achieve a cost-effective prevention and disaster recovery solution that balances the value of potential losses to the organisation and its assets against the cost of guaranteeing continuity of critical business processes.With 75% of firms failing to ReOpen after a major disaster, Business Continuity planning is vital to ensure that companies can survive and succeed.
Significant data losses have an even more harrowing effect on businesses; 43% never reopen and 29% of businesses shut down within 2 years of losing the data. Internal communications ensures that all employees know how to help provide business continuity. Customers will also be more understanding if they know that there will be disruptions to the service. More and more companies are developing business continuity into their environment because of the raised awareness of tragic possibilities, but also because of new regulatory requirements that infer executive management obligations for fiscal responsibility. Once all worksheets are completed, the worksheets can be tabulated to summarize:the operational and financial impacts resulting from the loss of individual business functions and processthe point in time when loss of a function or process would result in the identified business impactsThose functions or processes with the highest potential operational and financial impacts become priorities for restoration. External suppliers can provide a full business environment including office space and live data centers ready to be occupied. The ErLogix Business Continuity Management System and Disaster Recovery Planning Solution assists organisations to: Enhance and protect Critical Business Processes Understand and Manage Risk Conduct a comprehensive Business Impact Analysis Analyse Facilities INVESTigate Recovery Strategies Develop procedures for Recovery Tasks Assign and Schedule the appropriate Resources and Assets Exercise your Business Continuity Plan Track the Training of Management and employee's Verify the Status of your Business Continuity Plan The Business Continuity Management System is a process that will become a management tool that can be embedded into your organisational culture to provide a structure for continuous operational management and improvement. The Business Continuity Resource Requirements worksheet should be completed by business function and process managers. Completed worksheets are used to determine the resource requirements for recovery strategies.Following an incident that disrupts business operations, resources will be needed to carry out recovery strategies and to restore normal business operations. It logs into FTP servers, scans directories, and downloads files changed since the last backup. 2000Citrix Systems, Inc.XenServer is designed for efficient management of Windows® and Linux® virtual servers and delivers cost-effective server consolidation and business continuity.

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